Outside weather
Response from developer
Thanks for taking the time to report this, and sorry for the frustration it's caused. What's happening: The weather on your device is tied to the Home location saved inside the app. When Home was first set up, the app wasn't able to lock onto your precise location, so it fell back to a default location instead of your actual city — which is why the weather doesn't match what you're seeing outside, even though your phone's own location looks correct. To fix it right now:Open the app and go to Edit Home→Tap "Use my current location"→Tap Save. Your device will pull in the correct local weather within a few minutes. On our side: We're rolling out a fix over the next 1–2 days that refreshes the Home location based on your postal code, so the weather stays accurate even without location permission enabled. We're also adding an in-app "Contact Support" entry so you can reach us easily next time — thanks for flagging that.
Siterwell thermostat
Elated
No longer connects to Amazon Alexa
This app no longer connects to the thermostat. It just quits the app when I click on the device. So much for “smart” thermostat.
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I used to be able to control the thermostat with my Amazon Alexa devices. But recently, Alexa has been saying it’s unavailable and the Alexa app shows that it’s unresponsive. And when I try and connect it again from this app nothing happens.
Response from developer
We sincerely apologize for your poor experience. This older model and its app were officially discontinued as of December 2025. We now offer a new upgraded thermostat with more stable connectivity. Please contact our support team for an exclusive trade-in discount for legacy users. We regret the inconvenience caused.
