Sad Robot
My Roomba app has not worked correctly since the last App update. It brings up my map but when I select rooms to clean, I just get the swirling circle of doom. Let’s not update things until we’ve properly tested them, people.
Great for a widower
My floor stay clean instead of looking neglected
Good but could be better
Recent update is significant but not sure I like the look of it. Also it removed Live activities option on iPhone which is disappointing. Also app does crash a fair bit.
Positives do outweigh negatives though, would recommend!
Positives do outweigh negatives though, would recommend!
A few quirks
I do mostly like the design of the app, however the dates in the history section are in an American format even though my location is set to the United Kingdom (as is my iPhone). Obviously this does not affect the operation of the robot (Our robot is named Rossum in tribute to Karel Čapek) but it is frustrating as this is such a basic localisation error that most apps manage to get right. Additionally, the 3 dots on the iPads screen often cover the links at the top left of the app window, although this is more of an Apple UI problem. While these problems are minor and not too concerning in themselves, it makes me wander what other quirks/issues I will discover as I learn more of the app.
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Roll it back!!
Update was a complete failure. Listen to your customers You are losing them. Roll back this update, spend some time and thought on what failed, fix it, test it, test it again and THEN - and only then - roll it out and impress your client base. This rush job was a disaster. Own it and fix it. It has already been weeks. Horrible experience. You have way too much competition that will eat up your market share and leave you in the dust with these shenanigans happening. It’s a shame. And it’s frustrating.
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