Roomba Home User Reviews

Customer Experience

Positive experience68.2% of reviews
Neutral8.4% of reviews
Negative experience23.4% of reviews

~ Based on 3,346 written reviews from the US App Store.

What users say

Is Roomba Home Safe?

Roomba Home appears safe based on user ratings. AppsHunter Safety Score for Roomba Home is 94/100.

This assessment is based on 33,846 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.8% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 33,846 App Store ratings for Roomba Home.

Is Roomba Home Legit?

Roomba Home appears to be a legitimate app. AppsHunter Legitimacy Score for Roomba Home is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cleanup good

10

Stop changing app

I’m having a lot of issues with the 205. You used to be able to go into the app and skip a room, but now that option is gone. If you press one button, it cancels everything. This latest update is by far the worst version yet. Please revert it back to how it originally worked. It feels like the app changes every week, and each update makes the experience worse.
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App Stability

Very flakey. All my “automations “ just disappeared. A very convoluted system for performing just simple tasks. Sometime less is more.

Undo the update!

The app updates are horrible, I run a routine and it freezes taking an eternity to get it to reset. The app says Roomba is in the kitchen but it’s on the dock, undo whatever the heck you did!! This is so frustrating!

Great Potental

I have had my Roomba for 6 months now and the App has had numerous updates. It works great for about a week and the requires some attention. Always software related and often requires a full factory reset which takes about 1 hour to complete. Would trade my Roomba in for a manual vacuum in a split second.
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Works better than expected.

I thought this Roomba would just help make my place look less dirty. Better. The place looks SUPER clean when it’s done. I can’t believe it when I empty the dust collector. There’s always SO much in there!!

Bad Update

The vacuum is great! The app is god awful!!! Even before this most recent update that made it ~completely unusable~ it wasn’t that great and had a lot of problems. If the app actually worked this would be perfect but obviously making the app even just usable is not a priority to this company

REVERT LATEST UPDATE

Please revert the latest update and I will make it 5 STARS! The update 3.1 that claims to make the app better but instead it looks like the android version with 0 Liquid Glass, no animations, and the menus are slightly different. Please fix it, I’ve had no issues with my robot it’s just the app!!!!!!
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New app update

So glitchy! Help

500 Series with dock

Unit worked great for about 9 months. Now it is randomly stopping in the middle of the room spinning around slowly trying to figure out where it is and then will stop moving all together then reports it’s stuck on furniture or a door. If I tap the bumper it will move sometimes that gets it going mostly it takes multiple taps on the bumper. Sometimes it throws out a temporary obstruction label in the map even though nothing is there. Reset to factory settings then let it remap the house it did miss a beat mapping the house but did go back to the getting stuck error almost immediately after the map was created. Haven’t contacted customer service yet I have disassembled the bumper and removed bottom cover and cleaned everything possible without disassembling the whole thing.
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Glitchy

Thing gets “lost” and cancels the sessions after a minute of scanning. I used to own an older version and loved it but it seems that the newer these things get the worse they become

Terrible update

I don’t know what the hell they did to this app. But I had a map of my main floor, then I did a map of my upstairs and now my main floor map is nowhere to be found. Not sure why you think this update is better. It’s essentially rendered mg roomba useless.

App update

The app update killed my Roomba, it was perfect until the update now it gets stuck two feet of the charger can’t find the charger and can’t do straight lines!!!

Fix the app

Installed the new app update and it hasn’t worked since. Please fix this. I know I’m not the only one reporting that it suddenly won’t connect or shows that it’s in the middle of an automation while it’s sitting on the dock. I’ve reported issues twice I. The past two weeks and nothing is working. This is a lot of money to not work the way it says it’s going to.
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Longtime Roomba Owner — New App Is a Step Back

I’ve owned Roombas for many years, going all the way back to the Roomba 560, and I’ve used several generations of iRobot robots and apps. Unfortunately, the new Roomba Home app feels like a step backward in some important areas.

My biggest frustration is the lack of control over maps. If the robot maps a room incorrectly, there should be a way to manually correct the room shape and boundaries. I should be able to move walls, redraw boundaries, merge or divide areas, and fix mapping mistakes without having to remap my entire house.

I recently had to map my entire house again with a replacement robot. It successfully completed a whole-house cleaning, yet the map still has a room laid out incorrectly and the app gives me no practical way to fix it.

For robots at this price level, map editing should be much more flexible. Cleaning and scheduling work, but mapping is a major part of the experience. Taking away or limiting the owner’s ability to correct the robot’s mistakes is extremely frustrating.

I’ve been an iRobot customer for a long time and want to see this app improve, but in its current form I can only give it two stars.
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Sad Robot

My Roomba app has not worked correctly since the last App update. It brings up my map but when I select rooms to clean, I just get the swirling circle of doom. Let’s not update things until we’ve properly tested them, people.

Great for a widower

My floor stay clean instead of looking neglected

Good but could be better

Recent update is significant but not sure I like the look of it. Also it removed Live activities option on iPhone which is disappointing. Also app does crash a fair bit.

Positives do outweigh negatives though, would recommend!

A few quirks

I do mostly like the design of the app, however the dates in the history section are in an American format even though my location is set to the United Kingdom (as is my iPhone). Obviously this does not affect the operation of the robot (Our robot is named Rossum in tribute to Karel Čapek) but it is frustrating as this is such a basic localisation error that most apps manage to get right. Additionally, the 3 dots on the iPads screen often cover the links at the top left of the app window, although this is more of an Apple UI problem. While these problems are minor and not too concerning in themselves, it makes me wander what other quirks/issues I will discover as I learn more of the app.
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Roll it back!!

Update was a complete failure. Listen to your customers You are losing them. Roll back this update, spend some time and thought on what failed, fix it, test it, test it again and THEN - and only then - roll it out and impress your client base. This rush job was a disaster. Own it and fix it. It has already been weeks. Horrible experience. You have way too much competition that will eat up your market share and leave you in the dust with these shenanigans happening. It’s a shame. And it’s frustrating.
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