Roomba Home User Reviews

Customer Experience

Positive experience69.2% of reviews
Neutral8.3% of reviews
Negative experience22.5% of reviews

~ Based on 3,285 written reviews from the US App Store.

What users say

Is Roomba Home Safe?

Roomba Home appears safe based on user ratings. AppsHunter Safety Score for Roomba Home is 94/100.

This assessment is based on 33,846 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.8% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 33,846 App Store ratings for Roomba Home.

Is Roomba Home Legit?

Roomba Home appears to be a legitimate app. AppsHunter Legitimacy Score for Roomba Home is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Do Not Update!

The new app is HORRIBLE! It is very very hard to figure out how to use it, and rooms and zones cannot be combined anymore into a single routine! So careful customization is gone! Also, the app continues to fail to recognize and add new spaces to the map. And the app still frequently fails to save the history of a cleaning job. And the charge level indicator is still flaky.
This is not the quality I expected from iRobot!
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Great until update.

Have reset my product 3 different times as it won’t reconnect to WiFi or app if it gets stuck. Very annoying and just started in the last 3 weeks. Was great previously. They need to get this fixed.

App changes all the time and barley works

They change the app all the time and then make it so once they do so the “robot is responding slowly” and you can’t do anything with the app

Never ending UI changes

Terrible update. UI is changed again, it’s becoming a rocket science to find the basic operations in the app.

You broke your app

Since your update there are all kind of issues with connection. Have had to factory reset twice Nothing is wrong with the device. It’s all the app refusing to make the connection. Fix it!

3.1.0 update erased schedules

Been using my Roomba 200 series for 6 months and had it set up just the way I liked it. One schedule contained 2 rooms and 1 cleaning zone. With the 3.1.0 update, all schedules were erased and this version won’t let me schedule a room and zone combo. Been a roomba owner for over 15 years and this last update is the first time I’ve been frustrated by my helper. I hope the company reads these reviews and makes changes.
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New update is terrible not cleaning

This new update is terrible. My robot doesn’t clean as normal because if 1 thing is out of place it says there is an obstacle and stops. It doesn’t no how to proceed and skip that obstacle

Software Issues

My maps are gone after Software Updates

Love it

I am amazed at how well it vacuums and mops the floors… Vacuuming the rug as it rolls over it and then immediately mopping the floor around the rug.

Programming is pretty simple.

The new version is horrible

The new version of the app is 10 steps back. Usability and map edition are horrendous. They should rollback to the previous version.

Rubbish update

New app update is rubbish. I can’t log in and even before it logged me out it was slow and not showing the rooms that had been cleaned.

App is useless

The newest updates have made it so there is no connection between the robot and the phone. I push play on it and nothing happens. But when I start it manually it makes sure it tells me when it’s stuck. Getting annoyed. Not what I paid for.

Newest update removes features

Newest update took away the ability to simply add every room you want to clean and set each rooms cleaning setting individually. If you only want to vacuum some rooms and vacuum then mop others you have to do 2 separate
routines now or the option to do otherwise is more complicated and I don’t have the patience to look for it
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DO NOT UPDATE YOUR APP

WAIT FOR 3.1.1 (or later) to update!! The most recent update is awful. Completely lost my automations and decided to take creative liberties with my map and all but destroyed it. I have spent days trying to remap, but whatever happened in the update has made it impossible. The machine refuses to enter individual rooms on most runs. Wish I checked reviews prior to update so I could have skipped this one…
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Don’t update!

Once you update your roomba ap, everything takes like a thousand years more and your mop/vac that worked great yesterday now can’t find anything.

App update is causing serious errors

The latest update is not working properly. I can’t seem to select among specific robot. It opens one of them and it has decided that my automations are duplicated even though they are not. Wish I did not have auto update on. I am now unable to use my robots.

New App Version doesn’t connect with my Roomba 705 Max

I have tried to reset this roomba and reconnect it multiple times per the support system after the app update to no avail. The app doesn’t recognize my roomba at all and won’t show up on the Home Screen of the app. I ended up deleting this app all together and will just push the power button with my toe when I need to use it until they figure the bugs out.
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Una maravilla

Fácil de usar, facilita la limpieza diaria, mantiene todo limpio, ideal para un apartamento o una sola planta

Update made it worse

It gets stuck and app gets stuck. I have to shut off phone for app to work. It’s way worse.

Worthless

Looses connection at least once a day. Roomba has to be rebooted, reset and reconnected daily. None of my other WiFi connected applications have any issues.