Love this app!
I been using this app for a few weeks and it’s great. And the customer support answer back in a timely manner!!
💰💰💰
Sitter tree is very good with job matches and pay
Punished for a Job I Never Confirmed
My account was permanently restricted for last-minute cancellations, and I think SitterTree’s policy is extremely unfair.
In two cases, I went to sleep without a job scheduled and woke up to find that I had been booked for a shift starting that same morning. I did not accept a confirmed job and then sleep through it. The organizations selected me less than an hour before the start time, yet those situations were still counted against me as cancellations.
I reached out, explained the circumstances, took accountability for the cancellations that were my responsibility, and asked for reconsideration. I was simply told that account restrictions are permanent and cannot be undone.
Permanent suspension with no meaningful appeal process is excessive. Sitters should at least have to actively confirm last-minute bookings before being penalized for them.
In two cases, I went to sleep without a job scheduled and woke up to find that I had been booked for a shift starting that same morning. I did not accept a confirmed job and then sleep through it. The organizations selected me less than an hour before the start time, yet those situations were still counted against me as cancellations.
I reached out, explained the circumstances, took accountability for the cancellations that were my responsibility, and asked for reconsideration. I was simply told that account restrictions are permanent and cannot be undone.
Permanent suspension with no meaningful appeal process is excessive. Sitters should at least have to actively confirm last-minute bookings before being penalized for them.
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Trusting and reliable app
I love using this app to pick up som extra shifts, not only to make some extra money but also doing something I already love ! Everyone I have met during shifts have been amazing as well to even make more connections for ur everyday life!🫶🏽
Fantastic App
SitterTree is a fantastic app for finding job opportunities! It’s intuitive, easy to navigate, and offers great flexibility for booking shifts that fit your availability. The jobs are well-detailed, so you always know what to expect before stepping through the door. It has made finding quality sitting gigs stress-free and efficient. Thanks Veronica!
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Linda
There are never any jobs available all I receive is sorry we chose someone else.
GREAT APP
Such a good app for if your looking to babysit or work at church’s in children’s ministry and super easy to navigate and easy to set up
Five star
Great app !
sittertree
very great app and helped me a lot when i needed a side job!!!
Grateful for Sittertree
I have received the perfect assignments thru Sittertree. I’ve interacted with an amazing church, the leaders are anointed and the children make my heart skip a beat.
I’m truly grateful!!
I’m truly grateful!!
Overall Great App
I really enjoy SitterTree and the app. My only complaint is when you apply for a job that may have been posted 2 days ago and the daycare facility will choose you for the job 20 mins before the job starts. Living in the city there is traffic. It would just be nice to know a little more in advance if one had been chosen for a job. Other than that i love the flexibility and quick pay.
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Love this app
I love this app
Great app for parents, but needs improvements for sitters
I think SitterTree is a great app for parents and families who need last-minute care without too much hassle. However, from a babysitter’s perspective, there are several areas where the app could be improved.
First, the recent change to how rates are handled has made things more difficult for sitters. Previously, families posted jobs with the hourly rate they were willing to pay, and sitters could decide whether the job was worth applying for based on the pay and responsibilities. Now, sitters have to choose their rate based on the number of children, which sounds good in theory, but it can cause families to choose the cheaper option rather than the best fit. It also does not allow sitters to adjust their rate based on the details of each individual job. For example, a job with four children who are asleep for most of the booking is very different from actively caring for four children. I think the platform would benefit from allowing families to choose a price range and/or allowing sitters to set their rate based on each specific job.
Secondly, the 11% service fee taken out of sitters’ pay is pretty significant, especially considering families already pay either a subscription fee or a fee per job posting. Many families also do not tip, or tip less than 10%, so this fee can have a noticeable impact on sitters’ earnings. I think the fee structure should be reconsidered to create a better balance between supporting the platform and fairly compensating the caregivers who provide the service.
Lastly, I have concerns about how difficult it can be for qualified sitters to receive bookings. For almost two years, I have consistently applied to jobs and have only been booked for one job this year and one job last year, despite having excellent reviews, extensive childcare experience, and a strong background as a sitter and nanny. I have a 5-star rating, professional experience, and have completed the required background check, yet it has still been extremely difficult to receive consistent opportunities.
I also have concerns about possible bias in the hiring process, particularly affecting Black sitters and other sitters of color. Based on the patterns I have noticed from the types of nannies families have previously hired, I believe this is something the platform should consider looking into. When sitters are required to pay for a background check and maintain a professional profile, there should also be efforts to ensure qualified sitters have fair access to opportunities and that potential bias is being addressed.
Overall, I believe SitterTree has a lot of potential and provides a valuable service for families, but improving rate transparency, reconsidering sitter fees, and creating a fairer booking experience for all qualified sitters would make the platform much stronger.
First, the recent change to how rates are handled has made things more difficult for sitters. Previously, families posted jobs with the hourly rate they were willing to pay, and sitters could decide whether the job was worth applying for based on the pay and responsibilities. Now, sitters have to choose their rate based on the number of children, which sounds good in theory, but it can cause families to choose the cheaper option rather than the best fit. It also does not allow sitters to adjust their rate based on the details of each individual job. For example, a job with four children who are asleep for most of the booking is very different from actively caring for four children. I think the platform would benefit from allowing families to choose a price range and/or allowing sitters to set their rate based on each specific job.
Secondly, the 11% service fee taken out of sitters’ pay is pretty significant, especially considering families already pay either a subscription fee or a fee per job posting. Many families also do not tip, or tip less than 10%, so this fee can have a noticeable impact on sitters’ earnings. I think the fee structure should be reconsidered to create a better balance between supporting the platform and fairly compensating the caregivers who provide the service.
Lastly, I have concerns about how difficult it can be for qualified sitters to receive bookings. For almost two years, I have consistently applied to jobs and have only been booked for one job this year and one job last year, despite having excellent reviews, extensive childcare experience, and a strong background as a sitter and nanny. I have a 5-star rating, professional experience, and have completed the required background check, yet it has still been extremely difficult to receive consistent opportunities.
I also have concerns about possible bias in the hiring process, particularly affecting Black sitters and other sitters of color. Based on the patterns I have noticed from the types of nannies families have previously hired, I believe this is something the platform should consider looking into. When sitters are required to pay for a background check and maintain a professional profile, there should also be efforts to ensure qualified sitters have fair access to opportunities and that potential bias is being addressed.
Overall, I believe SitterTree has a lot of potential and provides a valuable service for families, but improving rate transparency, reconsidering sitter fees, and creating a fairer booking experience for all qualified sitters would make the platform much stronger.
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Sitter
I’m a sitter for SitterTree and I love the app. It is easy to navigate. Finding jobs to apply for, search for and payment was all a breeze. Love it!!!!!!
Don’t waste your time or money
I paid $20 for the app to conduct my background check. They will not let you sign up for jobs without it. I really wanted the daycare jobs because they seemed more guaranteed. When I tried to sign up for DECAL to be fingerprinted it didn’t work. I even tried to sign up on my laptop. I called the company and told them that it wasn’t working and I asked if they could schedule it on their end. They said no and that they are having a problem with DECAL and they are no longer accepting new Daycare jobs for substitutes. So don’t waste your money like I did.
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SitterTree Support
Kandace was very helpful and got my problem resolved very quickly.
Great app for babysitting
Download nowwww
Happy
What a pleasant experience working with them!
Great
Best App either.
Amazing Sitter app
I’ve had a wonderful experience using the SitterTree app. It’s easy to navigate and I love all the children and working for all of the amazing families and churches. If you’re a sitter in need of extra money and you have a heart for childcare please use this app.
