Half brain UX
Skoop function is like half brain done it and ship the function. There is no locker change and no option to extend deliver option.. Im human and i made a mistake with locker location selection. You say contact support if you have issues but your chat AI is also useless and no other way to get support. So far your UX failed!!!
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Soso
The app is ok,
the company policies not so.
the company policies not so.
Response from developer
We're always looking to improve your experience. 🙏 Any specific incident we can look into for you? Let us know by reaching out to mobile-reviews@skroutz.gr.
Region
Doesn’t have mine.
Response from developer
Please contact us at mobile-reviews@skroutz.gr so we will be able to check this in further detail.
Something to consider
Skroutz is a 100% AI-driven company. There are zero humans behind it. What that means if you need customer service is obvious: there is none.
Lots of stuff to buy you can find elsewhere if service is important to you.
Lots of stuff to buy you can find elsewhere if service is important to you.
Response from developer
Hi, we’re sorry that you’re experiencing issues with the app. We’re continuously improving our digital assistant to provide better answers, and you can always get in touch with a member of our team. We’re here for you at mobile-reviews@skroutz.gr so we can help you with changing the language settings, to make your experience easier.
about Skroutz
everything is corect and perfect survice
Response from developer
Thank you for your review! Happy shopping!








