SkyBell Reviews: Is It Legit?

SkyBell
SkyBell
SkyBell Technologies, Inc.

Customer Experience

Positive experience41.8% of reviews
Neutral7.6% of reviews
Negative experience50.6% of reviews

~ Based on 249 written reviews from the US App Store.

What users say about SkyBell

Is SkyBell Safe?

SkyBell appears safe based on user ratings. AppsHunter Safety Score for SkyBell is 94/100.

This assessment is based on 12,086 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 10,473 App Store ratings for SkyBell.

Is SkyBell Legit?

SkyBell appears to be a legitimate app. AppsHunter Legitimacy Score for SkyBell is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

!!

It works great

Awesome

Awesome Device

SkyBell Woodbridge

The images and everything else is good the problem is that the system is very slow and by the time I see who is ringing the bell people left. You need to update the system to make it fast other way we will have to change it

Audio and Connection

Outside audio is muffled at times and connection can be faster

Great Camera

Recently moved and took my SkyBell with me. Such a great camera.

Logs off

This POS app keeps logging out

Slow to load

It would be nice if I can see and hear the person at the door immediately after the bell.

Excelente

Inmejorable

Upgraded to New SkyBell Hardware

Set up was a challenge since we had our iPhones and WiFi network connecting configured to the Old unsupported device. It was a pain in the backside but finally got it to work. We had to wipe all data in the app and reinstall and reconnect to configure the new device. It is fixed now. Thx

Muy bueno

Muy bueno la verdad me gusta mucho la función que trae

Avian34

Every now and then the bell needs to be reset in order to work

Terrible

Definitely not user friendly disconnected from the internet many times
Once disconnected light on the device is changing and it’s a very good sign it is not working
It’s screams to everyone which is a safety issue.
Will trash the device and never come back.

Home

Not very user-friendly it needs to be updated. I don’t really get why you can’t put in user-friendly software have the thing not glitch and make it easier to sign into Wi-Fi. I’d buy another one when this dies if you could do that, but apparently I’ll have to go to another manufacturer supplier.

Exactly what was ordered

SkyBell is the only company that hasn’t switched over to subscription services after it was purchased. I have a home camera that stated it was free, but then it only gave you notification after a few years, not videos.

Avoid SkyBell that requires Monitoring

I chose SkyBell because I wanted a video doorbell without expensive monthly monitoring fees.

If you're shopping for a smart doorbell, be careful before signing up with a monitoring company. Many companies sell doorbells that require a monthly subscription for features you may not need.

Before you buy, make sure the doorbell can be used with a free app and doesn't require a monitoring contract. SkyBell offers a free service tier for its standalone doorbells, although some dealer-installed or Alarm.com versions may require a paid monitoring plan. Read the fine print before purchasing so you know exactly what you're getting.

Do your homework, compare your options, and don't assume every doorbell needs a monthly fee. You could save yourself a lot of money in the long run.
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🤦‍♀️

I want to like this company but this product is just so damn unreliable. Can’t watch live (for years!) app crashes as soon as you click “watch live”. Motion is never triggered despite it being set correctly. Super disappointing

Awesome

It easy to set up and everything small

Live doesn’t work

Ever since we had to merge to the new Skybell app, it’s horrible. You can’t watch live. You have to wait up to 3 minutes to go back and watch something that has just been captured. Horrible app with lots of issues. We would have never ordered a Skybell if we knew we would have to wait 3 minutes to see if there is an intruder at the door. A lot can happen in 3 minutes!!!!!
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Hit or miss

This new version of the app makes me log in every couple of days which is annoying. When I need it most to see who’s at my door it takes too long to login. With that worked better

Satisfied User

I love my SkyBell!! I hope they continue to make the stand alone version that doesn’t require me to sign up for anything! I’ll keep coming back!