If -10 was a rating this app would get it!
I opened my account and paid for the app, it didnโt work. The app itself was broken. So I requested to close my account. I think my total experience time was 1 hour. I received a message from customer service advising the app has been experiencing difficulties for the past week, if I just give a couple more days it should be fixed. So I requested again that my membership be canceled.
A few hours later I received a message stating that my cancellation was processed and I wouldnโt be billed in the future, no refund ๐ณ
So much for their satisfaction or your money back claims.
A few hours later I received a message stating that my cancellation was processed and I wouldnโt be billed in the future, no refund ๐ณ
So much for their satisfaction or your money back claims.
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Fraud
There is NO AI, there is NO personalized advice. Just some YouTube turtorials that you could get for free from YouTube. I got ripped off for $40, I am so mad
My skin improved, product suggestions feel generic
My skin feels smoother after using the AI advice, but the product suggestions feel a bit too generic at times.
Response from developer
Dear Valued Customer! We are so glad to see this review and are glad you have appreciated the pieces of advice we are trying to give. Please know that our app developers are actively looking at feedback to drive their decision-making when introducing improvements to the app. If you have any other questions, or concerns about the generic product suggestions, please contact support at support@scfln.co.
Simple to use, would love extra features
The app is really easy to use, but it would be even better with more makeup looks to choose from.
Response from developer
Dear Valued Customer! Thanks for reaching out. Such reviews make us happy! We're glad to hear you find the app easy to use, and we appreciate your suggestion for adding more makeup looks. We'd like to hear more about how we can improve some features. You can submit your suggestions at support@scfln.co.
useful but can be slow sometimes
Good app for tips, but it could offer more in-depth feedback on certain skin issues.









