Os update problem recording playback
Updated iOS now wider playback on SD card on all cameras are now in portrait and 1/2 video can’t be viewed. Was previously in landscape
Stay Far Away…
… Stay far, far away. Could not get it set up and working. Terrible customer service and terrible hardware. oh, and the app is also terrible. Not gonna say anymore. If you read this and still purchase one then that’s on you. Mine went straight back
Crashes
This app keeps crashing. Needs update.
Hub needs firmware update
Hub repeatedly takes itself off line.. You need to release a firmware update
Disappointing lack of support
Unfortunately, this app has been abandoned for years.
Please update your app
Is it possible to please have a current update for your app.
Fix camera full screen
Since update the full screen no longer works, it can’t be that hard to fix it, but they don’t.
Trash
Absolutely garbage app and equipment. Impossible user interface that requires more apps to be added. The Atoms openers are junk too. Zero customer service.
Upgrade
Can u upgrade app for support new phone and some features
Terrible doesn’t work
Doesn’t work at all. Can’t add my garage door opener
Camera display is buggy
I like the app overall. However, since a recent software update, expand the camera image to full screen is broken.
Previously, expand would rotate the image to landscape and expand to full screen. Now, the image expands to fill the screen, but the display is just a stretched version of the smaller image, displayed in portrait mode, so everything is distorted.
Other than that, the system works well.
I contacted support and they blamed portrait lock. I understand how portraits lock works, and have toggled it several times, to no avail. No further response, after several months.
Previously, expand would rotate the image to landscape and expand to full screen. Now, the image expands to fill the screen, but the display is just a stretched version of the smaller image, displayed in portrait mode, so everything is distorted.
Other than that, the system works well.
I contacted support and they blamed portrait lock. I understand how portraits lock works, and have toggled it several times, to no avail. No further response, after several months.
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Camera display is buggy
I like the app overall. However, since a recent software update, expand the camera image to full screen is broken. Previously, expand would rotate the image to landscape and expand to full screen. Now, the image expands to fill the screen, but the display is just a stretched version of the smaller image, displayed in portrait mode, so everything is distorted
Other than that, the system works well.
Other than that, the system works well.
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Useless
Not able to log In this app is useless
Oretty great
Works great for months now, connected to 20 sensors and outside siren only reason for 4 not 5 stars is I wish I could move the devices around in my profile in the app. If there is a way of doing it, I would love to give this app 5⭐️
Easy setup, no monthly fees
Easy to follow videos in the app to add sensors and remotes to your system. Love the no monthly fees. I set it to notify me when the front door opens and closes, almost instant notification.
Error 40!
Not able to connect! Error 40! Fix this
Do not buy
The absolute worst user interface for any type of product that I’ve seen in the 2000s. Can’t connect anything after first initialization. Even if the hardware is good, how would you know without access to it on the computer or phone? You would have a better chance of winning the lottery than getting their devices to work.
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Not able to login
E40 error is coming. Not able to login
Error! 40
I have the SK-250 model. Suddenly, I am unable to log in to the app, update the password, or create a new account. I just keep getting an “Error! 40” message. Nothing in the manual or online to troubleshoot this and chat is offline midday on a Monday.
Crashes on startup
The latest update has made my system unusable. The app crashes upon loading and I no longer receive notifications for my sensors. Since there is no other way to control Skylink’s hardware, my alarm system is completely defeated now.
Fix the app ASAP or things will get legal
Fix the app ASAP or things will get legal
