Terrible
Needs work
Workforce is very confusing for all of us
No Owner/Manager Functionality
Response from developer
Hi JeffS148, Thanks for the feedback. Mobile app offers both employees and managers the capability to view shifts and verify them. Please ensure the account you have logged in as has either Manager or Admin level role assigned to it. This way you can switch between your account between the employee or manager views. Shifts appear on the Mobile App for managers and employees once the schedule is published. Rotating the phone from portrait view to landscape view will also display the weekly schedule. Please get in touch with Workforce support if you need any help and apologies for the late response. Happy scheduling!
Low level efficiency
Response from developer
Hi there, thank you for sharing your thoughts — we really appreciate the candid feedback. We're actively working to improve both apps and make them more intuitive and useful for owners, managers, and employees alike. To help us better understand your specific needs and pain points, please reach out through the "Give Us Feedback" option under the profile icon in the app. Your input is incredibly valuable in shaping future updates, and we’d love to hear more about what would make the experience better for you and your team.
Missing functionality
Response from developer
Hi there, thank you for your feedback! We're planning to add a live attendance view to the Workforce app, so you'll soon be able to see who’s on the clock in real time. To block off specific days and prevent employees from requesting time off, please use the Workforce desktop version via LBM. In the Scheduler tab, simply click on any date in the weekly view to mark it as unavailable for time off requests. Also, good news—tip pooling is on our roadmap as well!
