Refuse refund after single day
This app automatically renewed my subscription for an entire year. I realized it and canceled within 24 hours of the charge, but they completely refused to issue a refund. I haven’t even used this product in months, and now I’m forced to pay for a full year I won't use.
If forcing accidental auto-renewals on people is how this app stays in business, the product itself must be trash. I appealed the refund twice and Apple marked it as final. It’s not even about the money at this point—it’s the principle of charging someone for a full year of service over a single day's delay. Avoid!
They just reached out to me to send me a link for how to cancel …. months after my claim was denied multiple times. Just updating to confirm - still very unhelpful. Just use the app in Apple - don’t get this add on. Do not recommend.
If forcing accidental auto-renewals on people is how this app stays in business, the product itself must be trash. I appealed the refund twice and Apple marked it as final. It’s not even about the money at this point—it’s the principle of charging someone for a full year of service over a single day's delay. Avoid!
They just reached out to me to send me a link for how to cancel …. months after my claim was denied multiple times. Just updating to confirm - still very unhelpful. Just use the app in Apple - don’t get this add on. Do not recommend.
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Great app but battery drain is crazy
I’ve been using this app for almost 10+ years and this is my go to sleep app if I really need to wake up at certain time but lately, the battery consumption has been crazy. I have woken up with dead battery and I had 60-70% before bed. I don’t think I can trust this app anymore. If there’s an update to fix this battery drain then I’ll start using it again.
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Зачем
А зачем скачивать приложение для записи сна если оно делает все что угодно, но запись сна только с премиум подпиской. Хотя нет. Запись оно делает бесплатно, но прослушать только с подпиской
Yearly
Why would there not be a monthly option?! I’m not trying this app for $60 bucks!
Quite nice little program!
II use it every night.
Sleeping cycle
I used it just one night and seems to work well and seems accurate for how I felt my sleep was last night. Need to try longer for full effect
Scam
Total scam that just steals your money
Excellent App
I think this is an excellent app especially with the premium upgrade thanks to my bank (Revolut), the app records mostly everything and records journal entries as well, I would highly recommend this to anyone who wants to record their advanced stages of sleep, snoring, noises during sleep, and insight to the stages of sleeping rem and disorders
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Ruim
Pessimo
Response from developer
Hi there! Please reach out to us at Support@sleepcycle.com and elaborate on what you are referring to here!
Requires you to start an expensive trial to even use the lite version
During app setup there is no clear way to skip the trial for the extremely expensive subscription. Horrible and bad UX with the goal of hoping you forget about the subscription.
Garmin Support please
I have been using premium for years, and would much appreciate an update. It’s so much easier to fall asleep without worrying about opening a screen. Any word of this would be nice.
Scam
You have to start a trial to use the app, it is not a free app.
good luck cancelling subscription
they make it impossible to cancel
This is way better than the sleep app in Health
It was just amazing and I slept the best I had ever slept
建议增加午睡功能
这个软件一天只能录入一次睡眠记录，如果白天录了晚上就没法正常记录。建议可以弄个白天午睡的板块，更加清晰地看到为啥会熬夜，可能是午睡觉睡多了：）。另外，最近用久了感觉智能叫醒没有非常智能，起床的时候还是有点不情不愿，有点回归闹钟的本质，更多是被吓醒的。
Response from developer
Hi there! We do not recommend using Sleep Cycle for naps since this usually causes inaccurate graphs. It can also cause your previous session to be deleted. Hopefully, this will be something we can implement in the future.
almost everything is behind a paywall now
i’ve used this app for about a year and have loved it. i felt like i was waking up much easier when i used it for sleep and i liked that i could track sleep sounds because of concerns of sleep apnea. i just went to LISTEN to a sleep sound from last night and you can’t even listen to them unless you pay for a subscription now. almost all of the features i enjoyed are now behind a paywall. greedy as hell.
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差评 难用
不好用 没必要 需要手机一直充电使用
Response from developer
Hi there! You don't have to charge your phone for the whole night; it's more of a precaution so that your device doesn't run out of battery!
FIX THIS!
I’ve been using this app for yeeears. It used to be great. Recently, and yes it’s updated, it claims I take 2 hours to fall asleep, almost every night. That’s not the case- I fall asleep almost immediately. I have a window AC unit that runs constantly, and it has since I moved here a year ago, so that’s not the problem. I do not have music or tv on. Also, my heartbeat is no longer recorded at all (I have an Apple Watch), and no sound gets recorded anymore- I’ve even spoken if I wake up in the middle of the night. It also doesn’t register me waking up and PICKING UP MY PHONE! I don’t know why you guys have made things worse over the years. My phone is new. So in summary, here’s what you need to fix:
Heart rate monitoring, recalibrate sleep tracking, fix lack of recording, obviously if you pick up and use your phone (and remember it), you’re awake, so fix that. Super disappointing and I might have to cancel. The only thing it seems to be good for anymore is slowly waking you.
Heart rate monitoring, recalibrate sleep tracking, fix lack of recording, obviously if you pick up and use your phone (and remember it), you’re awake, so fix that. Super disappointing and I might have to cancel. The only thing it seems to be good for anymore is slowly waking you.
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Unreliable
Lately the alarm has not gone off!!! I’ve used this app for over 10 years & I’ve always been able to trust it to go off without fail. But over the summer, it’s crashed during the night several times & I just can’t rely on it anymore. Alarms are too important! I’ll use the Apple alarm now.
Years later, app got worst
Used to be a great app, now I cannot use it without create a new account. Even if I restored purchase.
