Don’t waste your time
I’d offer zero stars! Messaged the support team to say I don’t want the subscription to renew as it had disappeared from my Apple Store. Few weeks later it auto renews £39.99.
There’s no contact number just different email addresses, was told I’d have a refund but here I am just shy of a month later with no refund and no further contact from the support team.
There’s no contact number just different email addresses, was told I’d have a refund but here I am just shy of a month later with no refund and no further contact from the support team.
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You have to do this
So I was going to go to sleep and set up this app first but it says i have to do a 7 free trial and THERE IS NO X BUTTON so now I don’t want to pay 50 something dollars to get this
Love but I have a few gripes
I have been using this app for over 10 years, started in 2015. I do love the alarm feature and being able to see my quality of sleep when I wake up. But my main complaint that I have with this app is that you end sleep through swiping up. The amount of times where I have accidentally ended a recording early, because I would wake up for a second and try to go to my home page is ridiculous. If there was another way to end a sleep session or even a way to combine nights I would love that. It’s so upsetting that even though I should’ve been back asleep right now, I’m instead writing this review. Especially since my session is over and I know that recording is now wasted. I still have to use the alarm to ensure I’m up in time for work and all that data will be deleted. Also the SleepGPT feature sucks and was a wasted update.
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Insomniac Tracker
Because I have never been a good sleeper, I like knowing just how many or how few hours I slept in the night and how much I snored or talked.
I do not like the little pop-up faces asking me how I feel or slept whatever I wish those were gone.
I do not like the little pop-up faces asking me how I feel or slept whatever I wish those were gone.
Great app
Usually it’s pretty accurate to my Apple Watch that’s doing the same thing may be off by a few percent sometimes but for my phone not to be on my wrist and being that accurate all in all a good app.
Carolyn
I think it picks up my partner a lot so not sure how accurate it is but I still like it .
Uninstalling this.
The alarm now consistently goes off hours after I’ve set it. So it is now useless to me. Too many new features have clearly bloated the app and now the whole reason it exists doesn’t work. I work night shifts and already have a terrible sleep schedule as a result and this is unacceptable to me. I missed a family event because this ALARM APP’S ALARM DIDN’T WORK. Don’t bother with this one. It’s primary feature doesn’t function as advertised.
P.S. your other “feature” is also broken. I would know because as an insomniac I have personally experienced many sleepless nights while your “sleep algorithm” was recording my breathing. At the end of each of those nights, I would end the recording, only for my app to claim that I slept multiple hours when I was wide awake for every cursed second and watched the sun rise without getting a single wink of sleep. So if you’re considering getting this so you can find out what your sleep cycle is then don’t bother.
P.S. your other “feature” is also broken. I would know because as an insomniac I have personally experienced many sleepless nights while your “sleep algorithm” was recording my breathing. At the end of each of those nights, I would end the recording, only for my app to claim that I slept multiple hours when I was wide awake for every cursed second and watched the sun rise without getting a single wink of sleep. So if you’re considering getting this so you can find out what your sleep cycle is then don’t bother.
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Long time user
I have been using this app for 8 plus years. I love the sleep stories and ambient noises. One complaint I have is that the ambient noise used to be able to be set for all night. Now it is a max of 90 minutes. The lack of it can wake me up I also wish the ambient noise could be set to play right after the sleep story ends so I don’t have to set it. I also feel the app isn’t as reliable as it used to be.
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Alarm resets everyday
Please change the alarm setting back to being set always. For instance when I set the alarm to 6:30, it used to stay on 6:30 every time I opened the app. Now, It resets to 6:00 everyday. Since most people get up at the same time every day, why does it reset back to default??
Strange nights…
One time it tracked my sleep as full light sleep but the thing was at the very bottom. The graph line chart, THE VERY.BOTTOM. And it was like that the whole night. No twists and turns. Just that. And then one time I got 0 sleep quality but I was perfectly fine! Also, I would prefer it if you don’t remove the sound “tropical rain” Please.. it’s my favorite sound.. and it not aggressive rain, it’s just peaceful against leaves sound.
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Sound maxes out randomly
I’ve used the app for years and had even bought it back before it was free, but now when I try to listen to a podcast or something while falling asleep, the sound randomly becomes SUPER LOUD, which is incredibly frustrating and counter productive. This doesn’t happen anytime except when I’m using sleep cycle. It’s jarring and stressful, and it has made it harder to fall asleep. When I go to “fix” the volume after an incident like this, the phone acts like the volume was already low and sometimes lowering it further disables it entirely. I don’t know what’s happening, but it’s very troubling, as I’d like to keep using the app.
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Brilliant
Sleep cycle genuinely changed my life. Waking up gradually rather than at a set time changes your whole day. Could do with having some new stories though: please
Not free very dishonest
Can't even get into the app without putting in your credit card info, can't even delete my account. Scummy scam to listen to your own recordings of yourself sleeping. Gross forced account and gathering health data to sell. Curse all these companies and their scummy scams.
Bluetooth audio broken
Been using the app for years. Love the tracking.
However, there is a bug that if you listen to music from Spotify and the alarm goes off. This app pushes the music at full blast from your AirPods to the phone speaker and it’s crazy loud!
Please fix this so it pauses the music and actually does thr alarm properly. This bug is the worst.
However, there is a bug that if you listen to music from Spotify and the alarm goes off. This app pushes the music at full blast from your AirPods to the phone speaker and it’s crazy loud!
Please fix this so it pauses the music and actually does thr alarm properly. This bug is the worst.
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Snore tracking is not reliable
It always gives me multiple recordings of snoring whereas shows 1 min of snoring the whole night, which I believe is inaccurate. Hope it gets fixed in the next update.
Update: I reached out to your team via email as you advised, but no response. So what’s the point?
Update: I reached out to your team via email as you advised, but no response. So what’s the point?
Useful tracking
I’ve used sleep cycle for years and I like that they have added to the app over time with sounds and music- I would love a more sophisticated AI chat that looked at the patterns of data over time
Every Day App for 15 plus Years
This is the one app that has stayed on my phone for over 15 years and gets used every night.
Partner issues
Works pretty good but frequently confuses the stats between us even though we have the link set up to keep us separate
Love it
Been using the app for 8+ years now, absolutely love it
Excellent!
I have used this app consistently since July of 2019. I loved it from the start and highly recommend. I have witnessed regular and insightful improvements through time.
