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Cobra no período gratuiro
Response from developer
Olá, oferecemos um período de teste gratuito de 7 dias para a assinatura anual original, mas as assinaturas com desconto não incluem um período de teste gratuito e serão cobradas imediatamente após a compra. Você pode cancelar a assinatura através da sua conta Apple (Ajustes do iPhone -> Sua conta -> Assinaturas). Em seguida, siga as instruções neste link para solicitar um reembolso à Apple (https://support.apple.com/HT204084). Caso ainda tenha alguma dúvida, envie-nos uma captura de tela do seu pedido através de "Meu > Opinião" no aplicativo. Assim, poderemos fornecer assistência mais específica.
Made my sleep better
Great app
The best thing
DO NOT BUY A SUBSCRIPTION
I bought a year-long premium subscription on my android. When I transitioned to iPhone, they wouldn’t let me transfer my premium subscription to my iPhone. I transferred around 100 apps and accounts (many of them with paid subscriptions) from my android to iPhone, with absolutely no problem. Except for: Sleep Tracker (Leap Fitness Apps)
When I realised there was no user option to login and restore my subscription I contacted the company directly. They said it was simply impossible (technically across platforms) and they wouldn’t offer a refund, any kind of credit to repurchase, or gift me a subscription. This was after much back and forth.
After working with app developers I know this company is lazy and stingy. The customer service was horrible. You would think they couldn’t conceive of the possibility someone would switch phones and operating systems. Nor would they ever conceive of refunding (even for the remainder of the year) the unusable premium subscription.
DON’T EVER BUY THIS SUBSCRIPTION!!!!!
There are so many other apps that do the same thing (and better, and cheaper), that won’t punish their customers for buying a new phone!!!!
Love it!
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класс
Journal not updating
Response from developer
Hi! Sorry for the inconvenience. We’d like to clarify that the date displayed in the app corresponds to the date you started sleep tracking. It seems that you have mistakenly interpreted the date shown in your sleep journal as the actual calendar date. We recommend that you start a new sleep-tracking session and check the date again. The journal should be updated accordingly based on when the monitoring begins. Please let us know via "Profile - Feedback" in the app if the issue still exists! Thanks for your support! 🥰
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Extremely disappointed
Great App Just Small Problems
(I hope this made sense)
