Why did you delete my account??
I just tried to use the app and wasn’t logged in - so I tried logging in again and got a notification my deletion request had been received. WHAT?!
I DID NOT REQUEST A DELETION - WHAT IS GOING ON???
I DID NOT REQUEST A DELETION - WHAT IS GOING ON???
Terrible Unable to Connect
Devastated. The app does not work. I am unable to connect. Despite hours on the phone with Phillips tech teams. They even sent me a new light and that one is also unable to connect.
Widget not in transparent mode
The app is great, I would appreciate if I could use it on more than one device - account synchronization that is.
Also, the widget is not functional when in clear or tinted mode - a major flaw in current iOS versions.
Also, the widget is not functional when in clear or tinted mode - a major flaw in current iOS versions.
Bof
Bonjour, je rencontre pas mal de difficultés avec cette application, je suis dans l’impossibilité de me déconnecter, je suis dans l’impossibilité de supprimer mon compte,je suis dans l’impossibilité de rajouter une nouvelle Dreamstation 2 car elle est déjà affectée à un autre utilisateur je demande à l’équipe de développeur doit voir toutes ces dysfonctionnement, car c’est une application de suivi médical et pas de grand public,merci d’y mettre les moyens s’il vous plaît
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Needs updates
Would be helpful if the app can be used in the shortcuts app to add automations.
Tech support
Nerd reset or help
Licht
Heel moeilijk opstaan voor mij, maar met het licht en geluid lukt het wel iets beter…
Au vu des messages et DreamMapper
Avant de tester ce truc, déjà que Philips finalise correctement le logiciel du respirateur DreamMapper en ajoutant une synchronisation automatique et en tâche de fond, en améliorant l’ergonomie de tous les jours. Pendant un an, DreamMapper n’était même plus opérationnel.
Je ne peux donc que déconseiller les logiciels de Philips qui ne sont pas son fort.
Je ne peux donc que déconseiller les logiciels de Philips qui ne sont pas son fort.
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App is garbage
App is garbage since they made changes. Keeps logging you off and doesn’t sync.
Good, but I have ideas!
Overall a pretty good app. I like the bedroom conditions although I sleep better with a fan on so it will always say it is too loud :~) but alas! Some functionality that I would love to see would be 1) to incorporate a widget via ios so that I can turn on light, see bedroom conditions, or adjust alarms from my home screen, and 2) to schedule Sunset. I have ADHD and tend to lose track of time, so having a light cue to remind me to start getting ready for bed would be amazing. The app also does sometimes get confused about when I am going to bed or waking up, though not sure if this is because I will sometimes turn the light back on after waking up (my apartment does not have an overhead light in the bedroom so this is a good alternative option, especially on dark mornings when I’m still bleary).
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App Won’t Connect to Local Network
Won’t work at all with iPhone 17. System was buggy but did its basic job with the 13, but now the app doesn’t even give the option to connect to local networks. I have uninstalled, reinstalled… just terrible, and very frustrating. It’s basically an expensive piece of plastic.
Such a buggy system
The mobile app keeps forgetting about the device and can’t find it again requiring a reset. The clock is connected to the WiFi, the phone is connected to the WiFi, but the app doesn’t see the device or it forgets the device and there is no way to readd it without resetting the clock and setting it back up.
At rhe price of this device this should just work.
At rhe price of this device this should just work.
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Nach Update auf iOS 26 keine Verbindung mehr
Bereite dich auf den Schlaf vor. Geht leider nicht, da sich die App nicht verbindet. Warum? Viel Geld und immer wieder Probleme
Ständige Verbindungsprobleme
Ich verstehe die vielen guten Bewertungen hier nicht. Das Gerät ist gut, die App ist auch zumindest okay. Was aber tierisch nervt ist, dass man ständig das Passwort neu eingeben muss. Das ist doch Quatsch, das ist ein WECKER - und nicht das Onlinebanking. Das ständige neu authentifizieren führt dann meist dazu, dass sich Wecker und App entkoppeln. Immer, wenn man eigentlich schlafen will. Und dann ständig Verbindungsfehler mit dem Gerät. Alle paar Monate mitten in der Nacht Geräte-Reset, App neu installieren statt schlafen. Das geht bei dem Preis echt nicht. Arbeitet bitte mal daran, dass die Grundfunktionen hier laufen.
Und bevor die Probleme beim Anwender gesucht werden. WLAN ist perfekt stabil, keine Passwörter geändert, Firmware aktuell, App aktuell. UND: Wir haben zwei von den Geräten. Eins rechts, eins links am Bett. Die steigen meist abwechselnd und unabhängig von einander aus. Also eher nicht das Netz, der Anwender oder sonst was.
Und bevor die Probleme beim Anwender gesucht werden. WLAN ist perfekt stabil, keine Passwörter geändert, Firmware aktuell, App aktuell. UND: Wir haben zwei von den Geräten. Eins rechts, eins links am Bett. Die steigen meist abwechselnd und unabhängig von einander aus. Also eher nicht das Netz, der Anwender oder sonst was.
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Constantly disconnecting
This app would be decent if I didn’t have to reconnect the alarm clock to the app every single month.
never connects
This app is useless, it never, ever connects to the clock. Like many others I’ve tried everything under the sun, but most of the time it just fails to connect.
Poorly made product with useless customer service.
Poorly made product with useless customer service.
Sleepmapper
Ik zou niet meer zonder kunnen
Sleeper
Excellent work and great job.
Still can’t connect phone to device
It’s been almost a year of trying and I can’t get the app on my phone to connect to the device anymore.
Completely non-functional
I have never written a review for anything before, but this app is so terrible and so frustrating that I learned how to write a review in the App Store to try to help others avoid my mistake. The alarm clock itself is great, but the app literally does not work and it makes the clock useless. I have tried resetting the clock, using different WiFi networks, using different phones, deleting the app and setting everything up again… nothing can get this app to connect to the clock consistently. Best case scenario, I want to set an alarm at night and it takes several minutes to connect and eventually gets there. But 90% of the time, the app simply will not connect. It is supposed to be an alarm clock. By its nature, I try to use it when I am exhausted and trying to go to sleep, or exhausted and trying to wake up. And having to sit there staring at my phone watching the app load for up to 20 minutes until eventually it says “your sleep and wake light is not connected” is the bane of my existence. Or, even worse, when (by some miracle) the app connected and I was able to set an alarm, the next morning it’s going off at 5am and I’m desperately trying to turn it off before it wakes up my partner but the app needs at least 5 minutes to connect?? It makes an otherwise solid product completely unusable. Every night/morning I try to use my alarm clock and every night/morning I regret that decision. If you’re considering buying the WiFi-enabled clock SAVE YOUR MONEY. just get the manual clock because this app does not work.
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