Trying to get support is a JOKE
I have no idea what else to do other than to write a review. My light will connect to my WiFi just fine it’s this buggy app that just all of a sudden has decided to stop working and fail me. This wake up light has officially died! It is next to impossible to set alarms on this touch screen lamp without the app it’s so frustrating! Trying to get your customer service is hilarious! Finding the right department… you guys don’t even know the right department! I am desperately hoping you will see this review and actually take some action and realize this needs to be addressed immediately! Thank you!
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Why did you delete my account??
I just tried to use the app and wasn’t logged in - so I tried logging in again and got a notification my deletion request had been received. WHAT?!
I DID NOT REQUEST A DELETION - WHAT IS GOING ON???
I DID NOT REQUEST A DELETION - WHAT IS GOING ON???
Terrible Unable to Connect
Devastated. The app does not work. I am unable to connect. Despite hours on the phone with Phillips tech teams. They even sent me a new light and that one is also unable to connect.
Widget not in transparent mode
The app is great, I would appreciate if I could use it on more than one device - account synchronization that is.
Also, the widget is not functional when in clear or tinted mode - a major flaw in current iOS versions.
Also, the widget is not functional when in clear or tinted mode - a major flaw in current iOS versions.
Bof
Bonjour, je rencontre pas mal de difficultés avec cette application, je suis dans l’impossibilité de me déconnecter, je suis dans l’impossibilité de supprimer mon compte,je suis dans l’impossibilité de rajouter une nouvelle Dreamstation 2 car elle est déjà affectée à un autre utilisateur je demande à l’équipe de développeur doit voir toutes ces dysfonctionnement, car c’est une application de suivi médical et pas de grand public,merci d’y mettre les moyens s’il vous plaît
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