SleepOn User Reviews

SleepOn
SleepOn
Shenzhen Sleepon Technology Co., Ltd.

Customer Experience

Positive experience21.5% of reviews
Neutral14.1% of reviews
Negative experience64.4% of reviews

~ Based on 163 written reviews from the US App Store.

What users say

Is SleepOn Safe?

SleepOn has mixed safety signals based on user ratings. AppsHunter Safety Score for SleepOn is 61/100.

This assessment is based on 181 user ratings, with an App Store average of 3/5.

Safety Analysis

44.8% of ratings point to a safe experience
8.8% of ratings suggest some concerns
46.4% of ratings point to a risky experience

~ Based on 181 App Store ratings for SleepOn.

Is SleepOn Legit?

SleepOn appears to be a legitimate app. AppsHunter Legitimacy Score for SleepOn is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New Software Horrible

Until this latest "upgrade" this device really helped me. It showed my heartrate all night long and the spike and dip times that showed I had nocturnal hypertension. This new version is garbage. It shows a high and a low with nothing in between and no times. Just sad to see this outfit get so lazy.

Beware. Limited life of product

I was requested to upgrade to the Sleepon app which rendered my ring unusable. Sleepon admitted this and now won’t answer my messages to replace my unit. Very unhappy about this and cannot recommend anyone to use this company.

Awesome Device

Lots of sleep data

Poor customer service

I have bought two SLEEPON devices and really don’t know how accurate they are, but my real issue is that they have poor support. Only an email contact form which I have sent two messages to for issues I’m having with both devices and they have never responded. Very questionable

Seems inaccurate

The results between using the ring and fingertip vary greatly. With the ring I have sleep apnea, with the fingertip I don’t. The sleep cycles are not accurate. It says I’m in a deep sleep when I have been up, awake and out of bed. It gives me 98% when I’ve been up several times a night and have not slept well. There’s no guarantee with purchase so I’m out the money for a misleading device.
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Disappointed

After using this for close to a year I’ve decided that it’s only good as an alarm clock. It never registers any deep sleep. Says I’m awake when I’m not, ie., says I was awake 2 hours when I clearly wasn’t.
All of the information besides sleep stages are absolutely meaningless. Sleep stages is the only parameter that matters and this device never gets it right. I have another sleep tracker that disagrees every night.
I do like the Biological Clock. I use it as my alarm clock. That works really well.
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GARBAGE - Waste of Money

It’s simple:

Product = Garbage
Customer Serice = Garbage
Customer = Robbed

That’s all folks…

Glitchy

11/4. Keeps telling me I need to update firmware, but when I click "update" it says I have the most current firmware and the feature I was trying to access doesn't work. After trying this device for a time I'll update my review.

Review Sept 2024

I have used V1 and V2 periodically over the last few years. I generally do this consistently for a few months to get a good look at whats going on with the data collected and then forget about it for a long period until I feel something may have shifted.
The reason for this review is that I’ve noticed there has been a steady increase in the ability to collect data, in the quality of the data reporting, and an effort to continually improve its usefulness as a health monitoring tool.
Even though I own both V1 and V2, I plan on purchasing a V3 because it is a very nice upgrade.
That you SleepOn!
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An impressive item.

I think the data supplied by the Sleep ring is accurate and worthwhile. The progress reports are great. Occasionally it misses a night and the receiver can fall out of the holder. Impressed enough to get Sleep 3.

Recording working intermittently

I wear the SLEEPON ring for a few weeks now. It stopped recording twice 2 Nights in a row. No tech support number available. Email took a few days to respond. Copy & paste answers; none of them help. If you want a 5 star review, please earn it!

Do not Upgrade Firmware

After upgrading the firmware on my original sleep ring 2.0, to try out the 3.0 app, it doesn’t display sleep stages or any thing useful. If you had the new ring it probably will, but the old ring does nothing.

Then after going back to the old app, the ring no longer syncs with it, because of the firmware update I am guessing.

If you own the original ring, don’t update the firmware to try the 3.0 app, or you will basically brick your ring. The 3.0 app doesn’t even sync to Apple Heath.

Also, the 3.0 app collects data now, where as the 2.0 app did not according to apple app store privacy details.
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Incorrect readings

I know what my basic heart rate and O2 saturation are. The readings are completely inaccurate and I’m so disappointed. I wanted this to really work. I got the fingertips sensor and it’s completely an inaccurate. :(

Bien

Bien

Everyone should have this device

Sleep apnea is probably as prevalent and detrimental as hypertension. It is also as insidious and requires technology to monitor and analyze. This ring packs a sophisticated sleep lab into a tiny package. Remarkable. In my opinion, they should be routinely distributed to people at medical wellness visits. (I am a physician)
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SleepOn App does NOT work

SleepOn App does not work. Tech support does not address issues. Don’t waste your money.

No data

No data again. Missed data reporting four times last month. This unit is defective and no longer useable after one year.

Think twice

Instructions are vague. I have had my unit a week and am not able to get it to work. I’m not sure how it works, but I wish I could call a number and get someone to help me. Apparently that’s not possible.😡

Above expectations

I’m really impressed with this device. It’s very detailed. I get detailed report of REM, light and deep sleep without a membership.
I only wanted a sleep tracker so I sent back Oura ring because I knew I wasn’t going to pay membership year after year and it was just going to end up in jewelry box.

Very impressed

Compared it with other tools and this one is by far the best. It is easy to wear , accurate and the app is amazing . The data available is great and useful