Beware: 3% Charge for using the app
We love Slim’s food. With a teenager, we are frequent flyers. but being charged a service chat for using the app is a racket. We just order at the restaurant and scan in the receipt for rewards.
Terrible
One of the worst food apps out there. They’ll definitely take your money for food, but good luck getting the app to work or give you rewards for your orders. I love the food and restaurant in general. I normally don’t leave app reviews, but I’ve been a loyal customer for 12+ years. Very disappointing when I’ve emailed about my issues over a month ago and haven’t heard anything back. Now I’m unable to use the app to order anything. I think I’ll take a break until my issues get resolved.
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App
Install the trash with this one. One of the worse food apps I've had to deal with.
New App Broken
Can’t order online through the app anymore since the last big update.
Keeps giving me some error about “this location doesn’t accept credit cards” which is completely bogus because they do.
I order here all the time, but if I can’t order through the app and get the better deals there, then it’s kinda like being punished if I order anyway.
Please fix your app
Keeps giving me some error about “this location doesn’t accept credit cards” which is completely bogus because they do.
I order here all the time, but if I can’t order through the app and get the better deals there, then it’s kinda like being punished if I order anyway.
Please fix your app
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New unusable app!
Guess I will no longer be a slims regular. It’s ridiculous that you have to have a new phone for a fast food app.
Don’t get this app
The points that you earned by buying their food will expire. No other food place where we go will take your points away. I am now trying to delete my app and account with them, but there isn’t anywhere to make that happen. Don’t get stuck into something that you can’t get out of when you see their business practices are not upstanding.
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App
App is terrible. Literally will not let me order without running into a ton of errors. Just going to go somewhere else until the app is better
App issues
The app doesn’t work well most of the time
Keeps my order showing
1) Can't log out of app. Shows me waiting on order that's already been picked up. 2) Can't combine payment methods. 3) Half sweet half unsweet tea not an option which is an option on all other food apps.
Why obsolete the old users
I guess that the Slims app no longer works with older iPhones. I have an 8+. The Slims app tells me to upgrade to the newest version of their app, but apparently that requires the newest IPhone. I am not buying a new IPhone just so I can use the Slims app. All my other food apps still work just fine. No reason to exclude older iPhones
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Great food, bad app
Slim chickens food and service are great. Their app is frustrating. It autoplays a video in the upper 1/3 of the home screen every time you open it. Doesn’t seem like big deal unless you’re listening to music and the app takes over the devices audio. Just a silly design choice. Give us the option to turn this off. I’m already in the app ready to order. I don’t need a video playing to convince me.
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Great food annoying app
Food is great, but ever since you introduced the videos playing it overrides any music or videos playing through Bluetooth. Either get rid of that or let us disable them.
So bad since the update
Since it was updated, I can not access to my account!
Doesn’t Work
App doesn’t work and you have the nerve to charge a service fee to use it. Really missing the mark on customer service.
Please add lite ice and crispy fries
The app is great but there is no way to request lite ice or crispy fries when placing an order.
App never works
The app literally never works consistently bugs out
Why would you charge a fee?
This app adds a fee to the price of the food. No, don’t do that.
App update has to be losing them business
The new app won’t let you sign in. It keeps saying I don’t have network connection or glitches out on the mandatory “chose your favorite location” screen. I had $25+ saved on the old app that I can’t access. I wanted wings today so I decided to just order without signing in to an account. It autoselected their latest available time for pickup, 9:15 pm, I placed the order at 5:45 pm and only saw the time issue once I arrived to pick up my food at 6:00 pm.
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UPDATE
I don’t update my iPhone and so now I can’t use your app?!?! That’s ashame
Slim’s customer service
The workers there are so amazing always on the go and very fast with my order there so helpful and make my day so positive thank you slims ur strawberry jam is so good
