Free

Details

  • Released
  • Updated
  • July 17, 2017
  • September 29, 2025

Features

SMART eTickets screenshot #1 for iPhone
SMART eTickets screenshot #2 for iPhone
SMART eTickets screenshot #3 for iPhone
SMART eTickets screenshot #4 for iPhone
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About

Purchase and use train tickets instantly on your phone with a debit or credit card. Register securely and buy single or round-trip tickets, with discounts for eligible passengers. Store, activate, and display tickets for easy travel.

Instant ticket purchase
Debit/credit card payment
Discounted fares for youth, seniors, and disabled
Group ticket payment
Store multiple tickets
Activate tickets before boarding
Transfer tickets to new devices
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What's New in SMART eTickets

7.8.36

September 29, 2025

New Button for the smart connect shuttle

User reviews

Missing feature list

Need to add 30 day pass option to app.

Need to add parking space payment option to App.

Need train schedule embedded on APP itself. Current schedule viewing option is just a link to Smart Website for viewing. Problematic if your in a an area with poor cell data reception.

Doesn't Work

Lousy app. Resetting account constantly.

Very Basic - just directs you to the website

This app is extremely basic, and not very useful if you’re trying to use it for scheduling and connections.

When you click the link to schedules, it takes you to their website. The schedule on the website is not smart device friendly, so it’s very difficult to navigate, especially if you’re trying to get a connection.

Very limited scheduling for ridership, but that’s a different topic.
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Need to add parking payment option

Great App. -1 star because we cannot pay for Smart parking spaces with the App.

Facepalm

I just got a job down south and was excited that I could just take the train down. I’ve been trying to look at the Smart Train website for fairs and schedules on my phone, but the website doesn’t work well on phones. You can’t see a lot of the info unless you hold the phone horizontally and then when you do that it squashes your field of view. When I saw there was an app I was again excited. Downloaded the app and looked for a schedule section. Saw “Trip Planning” and tapped it. “Smart Train schedule” *tap*. Loads up the $h@t website. “F¥€&!”
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FAQ

How do I purchase tickets with SMART eTickets?

You can purchase one-way or round-trip tickets directly within the SMART eTickets app using a registered debit or credit card. The app allows for single fares or multiple fares for a group.

Does SMART eTickets offer discounts?

Yes, SMART eTickets provides discounted fares for eligible passengers including Youth (5-18), Seniors (65 & Older), and passengers with disabilities. You can select these fare types during the purchase process.

Can I store tickets for later use with SMART eTickets?

Absolutely. The app allows you to store multiple tickets on your phone for future use. These tickets will be available in your 'ticket wallet' after purchase.

How do I activate my ticket on SMART eTickets?

You need to activate your ticket shortly before boarding the SMART Train. If you purchased multiple tickets, remember to activate all of them. Active tickets are displayed in order of activation.

What happens if my phone battery dies while using SMART eTickets?

You are responsible for having a mobile phone in good working order and usable prior to boarding. If your phone is inoperable, you must use another payment method for your journey.

Do I need an internet connection to use activated tickets on SMART eTickets?

No, mobile tickets do not need cell phone or WiFi services to be activated. However, you do need connectivity during the purchase of the ticket.

How long are activated tickets valid for on SMART eTickets?

Mobile tickets purchased through SMART eTickets are valid for 90 minutes after activation. Tickets that have been purchased but not activated will expire after 30 days.

Can I get a refund for tickets purchased through SMART eTickets?

Generally, SMART does not issue refunds on mobile products. In cases of extenuating circumstances, customers can submit a refund request via the form found on www.SonomaMarinTrain.org.