Terrible App and printer
Response from developer
Thank you very much for your honest feedback, and we sincerely apologize for the frustrating connection and scanning issues you’ve encountered.If these troubles persist, please reach out to our support team via in-app feedback or email support@gzyinfengzx.com. Our team will assist you to troubleshoot and resolve the problems promptly.
Can’t ever get it to connect.
Response from developer
We’re truly sorry to hear you’ve been unable to establish a connection successfully. We fully understand how inconvenient this is for you. Should the connection issue continue to bother you, kindly contact our support mailbox support@gzyinfengzx.com or submit feedback inside the app, and we will offer targeted troubleshooting guidance for you.
Sucks
Response from developer
Thanks for your feedback, we’re truly sorry to hear you spent so long failing to connect your printer.If you still can’t establish a stable connection, please send detailed information such as printer model, device system and operation steps via in-app feedback or email support@gzyinfengzx.com. Our team will provide targeted troubleshooting guidance for you.
Theft
Response from developer
Thank you for using our app. New users get a free trial subscription with complete subscription information fully displayed. You won’t be charged during the free trial. If you don’t want to continue using the service, we suggest canceling your subscription at least 24 hours before your free trial expires, and no fees will be charged after cancellation. Wish you a pleasant experience. Contact us at support@gzyinfengzx.com if you have any questions during use.
Expensive
Response from developer
Thank you for sharing your thoughts on our pricing plan.All subscription fees are fully displayed before activation, and new users can use all print & scan functions through the free trial without upfront payment. You may cancel auto-renewal 24 hours before the trial expires with no extra fees.We will keep optimizing our service to improve cost performance, feel free to email support@gzyinfengzx.com if you have more suggestions.






