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HP

HP

The best of HP, in one place

4.2M ratings
6839 reviews
#22 in free Productivity
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 19, 2011
  • October 6, 2026

Features

Background Location Access

Developer

HP Inc.
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HP screenshot #1 for iPhone
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HP screenshot #6 for iPhone
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📊no. 22
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About

Manage your HP devices, from setup to printing and scanning. Personalize your experience, access creative printables, and get instant support. Keep your HP technology running smoothly with this all-in-one solution.

✓Guided device setup
✓Printer and computer management
✓Print and scan documents
✓Access to HP Printables
✓Customizable print shortcuts
✓Instant customer support
Show original description

What users say

Summarized from real user reviews of HP. Based on 4.2M reviews and a 4.7/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Productivity app.

Positive things

  • 🚀Easy setup
  • 🚀Convenient mobile printing
  • 👍Intuitive app
  • 👍Helpful for home/office use
  • 👍Reliable printer performance
  • 💡Useful scanning features
  • 💡Ink subscription service

Negative things

  • 🐛Connectivity issues
  • 🐛Printing problems
  • 🐛Buggy app
  • 🐛Unreliable scanning
  • 🔒Privacy concerns
  • 💡Limited printing options
  • 💡Confusing setup process
See all reviews
+1

What's New in HP

26.4.0

October 6, 2026

HP Smart is now HP app! We redesigned the app for a simpler, more convenient experience. You can now get support for more HP products — not just your printer. This includes HP laptops, desktops, pens, docks, and more.

More

Charts

Top Free

📊 22

Productivity

The app has maintained its position at 22 recently.

Last updated on October 9, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Easy of scanning

With my HP OfficeJet Pro 6978, it is easy to scan documents single or double sided using the HP App from computer or document feeder. Would recommend
LilmtnrLilmtnr

Good product

Just very satisfied
Cnote 100Cnote 100

HP4300

This printer was not very easy to install. There were a lot of errors & problems connecting to my phone and/or computer. I had to disconnect printer from all devices & reinstall the printer in order to get a test page. I also had to delete the app that used this printer and reinstall it in order to refresh everything. Very disappointed
Show more
Hejsns dormantHejsns dormant

It’s ok

Needs some work on how it works
A((!&0&A((!&0&

Cannot scan documents from my phone after update.

Cannot scan documents from my phone after update. The feature is not available for some reason.
（ggggg）（ggggg）
See 6834 more reviews

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User experience

🐞

Reported Bugs

4 issues

Printer not recognized by app

Bug

Printing stops midway through job

Bug

Scan function not working as expected

Bug

App freezes or crashes frequently

Bug
✨

Requested Features

5 requests

Add option to print multiple pages per sheet

Feature

Improve app responsiveness and stability

Feature

Provide more control over printer settings

Feature

Integrate ink subscription management within app

Feature

Enable direct printing from apps like Gmail

Feature

FAQ

What does the HP app do?

The HP app serves as a central hub for managing your HP devices. It allows you to set up new printers, print and scan documents, personalize your device experience, and access customer support. It aims to provide a comprehensive solution for all your HP technology needs.

What are the key features of the HP app?

Key features include guided setup for new devices, the ability to print and scan from anywhere, access to creative content like cards and coloring pages through HP Printables, and customizable shortcuts for frequent print tasks. It also offers instant support options like live chat and phone calls.

Is the HP app free to use?

The app is free to download and use, but certain functionalities may require an HP account and internet access. The description mentions that HP reserves the right to introduce charges for select functionality in the future, and it also contains ads.

What devices is the HP app compatible with?

The app is available for macOS devices, as well as iOS mobile phones and iPads. Not all HP devices and services are guaranteed to be available within the app, and feature availability can vary by printer and PC model, country, and between desktop and mobile applications.

What are some common use cases for the HP app?

Common use cases include easily setting up a new HP printer, printing school forms or greeting cards from your phone, scanning receipts and sending them via email, and quickly accessing support when a device issue arises. It's also useful for managing ink levels and ordering supplies.