HP User Reviews

Customer Experience

Positive experience35.1% of reviews
Neutral5.2% of reviews
Negative experience59.7% of reviews

~ Based on 5,840 written reviews from the US App Store.

What users say

Is HP Safe?

HP appears safe based on user ratings. AppsHunter Safety Score for HP is 94/100.

This assessment is based on 4,149,194 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 4,149,194 App Store ratings for HP.

Is HP Legit?

HP appears to be a legitimate app. AppsHunter Legitimacy Score for HP is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Keeps printing upside down on 2 sided

Even after selecting long edge and follow hp instructions and downloaded the app for long edge option

Stupid and useless on iPhone

This app is so stupidly designed and mobile fax is absolutely useless as I can’t even fax pdfs from iPhone. Fix all that

App is difficult

The app for printing a photo is not user friendly. It took me printing 10 pictures to get it to print a 5X7 picture. It kept printing on the whole page.

BUY IT! 100% WORTH IT!!

YES I recommend this printer! The best printer I have had. Excellent work!

Ayúdenos

Muy difícil de entender

Zero stars

Will not see the hp2942 on my network. It’s there but app is useless. Won’t connect on iPhone or windows computer.

Print max

Wouldn’t let me print more than 5 copies

Junk

Don’t waste your money with these scammers

getting started without a manual

getting familiar with my new HP Smart Tank 6001 printer was a challenge, especially because this was not my first HP printer over the years - multiple attempts to solve roadblocks via HP automated setup and with HP chat were maddening.
Chat replies were much too complicated. I ultimately discovered simple solutions on my own after wasting too many hours searching for solutions on line with HP. It was virtually impossible to speak to someone live.
A manual to explain how some features work would be enormously helpful.
Having said all that, my new HP Smart Tank 6001 is connected to my wifi, as well as my and my and my partner’s computers and iPhones; now functioning superbly - if only I didn’t need to spend hours of frustrating time trying to figure it out on my
own - how about a little help from HP live to set it up?
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Amazing

Get piece of kit

Stupid updates

Was good app before. Now doesnt let me even open it, requires access to Wi-Fi, says no printers found when I always connected mine through my phone hotspot. The printer is was easily found by another app, this refuses to find. Pity this stupid technology and developers won’t leave it as it was before. Deleating…
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Rip off

RIP off for charges on printing

HP continues to suck

Like every HP printer, I’ve bought it never stays connected and printing. A simple document becomes an exercise and frustration. I don’t know why I went back and bought an HP printer.

Review✨

I’m unsure if it’s the printer I recently bought or if its both the app and printer that have been glitching but some times I can’t see no buttons or it doesn’t let me print and doesn’t say why🤷🏽‍♀️ besides that it’s amazing

Printer

I love it

Try again

After many failed attempts this app worked

Great Printer

Quick and easy setup. Prints flawlessly via wireless from phone, laptop, and PC.

HP

Good

App is amazing

I love the app I can send photos as PDFs amazingly simple

Viewing options when printing

Terrible app for printing. Which should be its main function. It has all words in white with the back grounds so i can’t ever see what the printer settings i am selecting are. It is the same across all my apply devices. And don’t even get me started on the rigmarole i have to go through for it to find the printer from a PC. Not just on set up but every time i use it it’s painful.
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