HP User Reviews

Customer Experience

Positive experience35.7% of reviews
Neutral5.1% of reviews
Negative experience59.2% of reviews

~ Based on 6,902 written reviews from the US App Store.

What users say

Is HP Safe?

HP appears safe based on user ratings. AppsHunter Safety Score for HP is 94/100.

This assessment is based on 4,222,320 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 4,222,320 App Store ratings for HP.

Is HP Legit?

HP appears to be a legitimate app. AppsHunter Legitimacy Score for HP is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

67

La peace

Set up

I HATE the fact that printing from the phone works best! I absolutely hate it. The printing job got stuck several times in queue and wouldn’t even delete when instructing it to cancel all jobs. I hate this printer but stuck with it for now

Excelente

Me encanta muy funcional

Can't even find my printer on the same wifi

This is not only a review of this app but the printer itself. Both suck. Can't believe we as a society have literal cloning and Satilites but no way to get a printer to work properly.

Junk Printer

Every single time I print, the printer goes into printer maintenance for several minutes. Every. Single. Time. Very annoying when I need a quick print job. Print out quality is good but the delayed printing EVERY time is unacceptable.

Frustrating

This is the worst app and printer I have ever had. The app is super frustrating and the printer is stupid. It prints crooked on the page, wrong top margin, uses up lots of ink constantly printing test page in order to do an alignment which then fails over and over. Never again buying HP

Terrible experience

This thing never works.

Dreadful printer

Printer is rubbish can only print via the app connected in a stupid weird way. Useless I’m moving to brother printers.

Simple et rapide

J’ai passé ces dernières heures à perfectionner mon cv. Étant mauvaise en électronique j’avais de la rétention face au processus pour utiliser mon imprimante pour la première fois, je me préparais à devoir chercher comment connecter mon imprimante, comment tout bien arranger, si mon cv allait bien imprimer ou si j’allais devoir le refaire jusqu’à ce qu’il rentre adéquatement. Le processus m’a pris moins d’une minute après l’installation de l’application. Ultra facile à utiliser, super claire et il répond bien aux besoins vissées. Merci beaucoup🙏
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Worst hp product yet

I thought I was getting an upgraded model from the one I had and loved: HP 7300. This HP 5103 is very difficult to set up and the small paper loader is in the back where I have to stand on a ladder to reach way back there. I still am unable to print any pictures from it. The glossy 4x6 paper provided won’t work. I am so disappointed in HP!
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Constant Connection issues

I’ve been on and off as a customer for the app, and subscription through HP. I am constantly running into issues connecting to printer through outside apps and directly through browser. So I try to go through the HP directly and says it’s connected, but won’t print anything. I’ll wait for hours, before restarting printer, which shouldn’t need it because I leave it off when not in use. The subscription is bogus honestly. Def recommend buying ink outright.
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Prints

Keeps cutting off image

Perfectly Easy

Very easy to use perfect results .

Not easy to use

Changed cartridges. Tried to print, no response from the printer, not even error message. Checked the paper, the internet connection sign (blue). Really disappointed.

Brilliant as always

Brilliant

Cartridge issues

The printer and cartridge connection is not significantly well synced, especially when buying outside of HP’s monthly subscription plan.

Terrible

Printer working terribly

Too complicated

The instruction is way too complicated! It doesn’t make anything easy.

Can’t get the printer to connect to devices

I have tried two days but can’t print email or text materials??

Printer Scan

Why is the printer scan feature gone with the new update? If it ain't broke, don't fix it. The app is useless to me now. The scan-to-email feature no longer works. HP sucks!