It cant even find my printer
Just don’t
I was reluctantly roped into the subscription model now I need to invest a bunch of time to cancel it. Yuck.
Pay yearly to have a printer?
I will be returning this printer.
Should mot have to pay to print
Never did get the app to work.
Response from developer
Thank you for your feedback. New users get a free trial subscription, and all subscription terms are fully displayed before sign-up. No charges will be made during the free trial period. If you don’t wish to continue, please cancel your subscription at least 24 hours before the trial ends, and no further fees will be charged. Should you need help canceling or have other questions, please reach us at support@gzyinfengzx.com.
Bait and switch
Response from developer
We're sorry for the misunderstanding. Thank you for using our app. New users receive a free trial subscription, and all subscription details are clearly displayed before purchase. During the free trial period, no charges are made. If you don't wish to continue, we recommend canceling at least 24 hours before the trial ends to avoid being charged. After cancellation, no further charges will apply. Feel free to reach out at support@gzyifengzx.com if you have any questions.
I have to pay a company to use my printer
Response from developer
Thank you for your feedback. We understand your concern. Our app offers a free trial for new users, and all subscription details are clearly displayed before purchase. During the free trial period, no charges are made. If you don't wish to continue, you can cancel at least 24 hours before the trial ends. After cancellation, no further charges will apply. Feel free to reach out at support@gzyifengzx.com if you have any questions.
Double side grayed out!
Response from developer
We're sorry the double-sided feature isn't working after the update. Thanks for reporting this! Please try restarting the app and your printer, then reconnect. If the issue persists, contact us via in-app feedback or at support@gzyifengzx.com with your printer model and iOS version, and we'll help resolve it.
When copying on both sides
Response from developer
Thank you for your support! We're delighted you enjoy our app, and we'll keep improving the experience!
Terrible app
Insanity
Scam
pos paywall
This is dumb
Ireta
Terrible
Response from developer
We’re sorry to hear you’re having trouble with our app. If the issue persists, please reach out to us via in‑app feedback or support@gzyinfengzx.com, and we will assist you.
This is your “Smart Printer App”?
When I tried to set up 2 different identical printers for a vacation home office, the App gets to a point where “Something went Wrong” but cannot resolve the issue, instead looping me back to a “Print” option (which repeatedly recycles the “Something went Wrong” message.
This is so frustrating - you would think the “leader” in printing technology could allow you to set up & use their products more easily, but they are so damn obsessed with trying to sell instant ink, App subscriptions, etc., that they neglected to make their own products work seamlessly together to actually perform the basic functions that the buyer purchased the item for.
I am done with HP - SO DONE!
Back to the drawing board to find a reliable printing platform that stays online, reconnected effectively after power interruptions, and yes, actually sets up as per instructions and does what it is supposed to do.
Not happy
Not useful
Scam
Response from developer
We’re sorry the experience did not meet your expectations. Your feedback is very valuable for us. Feel free to tell us more at support@gzyinfengzx.com.
