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Smart Printer App℠ for HP User Reviews

Smart Printer App℠ for HP
Smart Printer App℠ for HP
WindSnow Technology Co., Ltd.
🔧 Utilities
📊 Productivity

Customer Experience

Positive experience14.3% of reviews
Neutral0.0% of reviews
Negative experience85.7% of reviews

~ Based on 35 written reviews from the US App Store.

Is Smart Printer App℠ for HP Safe?

Smart Printer App℠ for HP appears mostly safe based on user ratings. AppsHunter Safety Score for Smart Printer App℠ for HP is 82/100.

This assessment is based on 892 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.6% of ratings point to a safe experience
3.1% of ratings suggest some concerns
19.3% of ratings point to a risky experience

~ Based on 892 App Store ratings for Smart Printer App℠ for HP.

Is Smart Printer App℠ for HP Legit?

Smart Printer App℠ for HP appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Smart Printer App℠ for HP is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Scam

Can’t use any function of the app without paying. There are free alternatives if you look past the first result.
RoninworldRoninworld

HP Smart Printer App

Really efficient and fast - from my phone to my printer in seconds!
schootingstarschootingstar

This is a scam

This is a scam. You were directed to this app because you searched for something on Google and this happened to be the first result. Do not install this app. Do not use this app. Do not subscribe to anything in this app. This is a terrible app. This is a scam.

There is nothing fast and easy about this app. From the moment I’ve started all I want is to connect the printer to WiFi. From ads for subscription services to tutorials on how to use the app, to claims about fast setup, to the pop up for me to review this terrible app before I’ve had the opportunity to do with it what I need, this is terrible UX.
Show more
InfectedDreadInfectedDread

Thumbs down

Did not work with my HP printer even though it found the printer…. no setting adjustment for aligning the printer or other maintenance.
SouthwestpilotSouthwestpilot

Not working …

I may end up using the 3 days trial run just to get this thing working. 🤷‍♀️
canyouspellitcanyouspellit

Impossible to cancel in app

It’s atrocious that I try to download the app, it forces a card for the trial and then there is no simple way to cancel.

As per their response you have to go OUTSIDE THE APP to cancel. Buyer beware
SkyBold1SkyBold1

Response from developer

We sincerely apologize for your frustrating experience. Subscriptions are managed via your Apple ID settings rather than inside the app. Contact us at support@gzyinfengzx.com should you need help.

says it will connect printer it failed

And what is the most frustrating is in order to even try it for three days you have to give them your credit card for $10 a week and once you get into the app there’s no way to cancel the three day trial. This is theory.
DoctorJohnDoctorJohn

Worst Experience

Horrible but true. They have my $$$ and I have very little recourse for my total frustration!
Chance2017Chance2017

Response from developer

We’re truly sorry for your unpleasant experience. Please submit your order info via in‑app feedback or email support@gzyinfengzx.com, we will check your case promptly.

Scam

I was doing a 3 day trial and got charged immediately! There’s no phone number to call - only a sketchy email!
niiiiceniiiice

Response from developer

We sincerely apologize for the unexpected charge. You can send your order details through in‑app feedback or email us at support@gzyinfengzx.com, we will look into this matter.

It is not working for me

I want to cancel my 3 day trial. Please advise on how I cancel it.
KJPike77KJPike77

Disgusting

Pay to print on a £200+ printer. I will be taking further action on HP as I’ve been directed to this app from 123.hp. Do not use, save your money and get a different brand.
Ricky0168Ricky0168

Response from developer

We are sorry to hear you are disappointed with our app. Some print‑related features require premium access. Please reach us at support@gzyinfengzx.com if you have any concerns.

Impossible to cancel in app

It’s atrocious that I try to download the app, it forces a card for the trial and then there is no simple way to cancel.
SkyBold1SkyBold1

Free trial and subscription

Your app keeps telling me to start trial but I did $69 subscription. Still showing up to get free trial. You already charged my acct. reporting your app
12053120531205312053

Response from developer

Sorry for this confusing experience. If you encounter unexpected billing or display bugs, you may submit details through the in‑app feedback channel, or email us your order details at support@gzyinfengzx.com so we can investigate.

Boop

Very good, but i don’t like that i have too pay to print
Jai_ sharkJai_ shark

Response from developer

Thank you for your positive feedback! Certain print features are part of our premium service. We will keep optimizing. Feel free to write to support@gzyinfengzx.com for any questions.

Tricked

Sneaky clever name tricked me into thinking it was the real hp printer app. I’m the fool. Accidentally forgot to cancel cus my husband assured me it was free. (Him thinking I got the real one) learned my lesson. Make sure you don’t do the same! Again, no shade, this is a cutthroat world.
SaraM1942SaraM1942

Response from developer

We truly apologize for the confusing experience. Our app is an independent third‑party printing tool, not affiliated with HP. New users get a free trial subscription with full details displayed upfront. No charges occur during the free trial period. If you do not wish to continue, please cancel at least 24 hours before the trial ends to avoid being billed. Should you need further assistance, please reach out to us at support@gzyinfengzx.com.

Smh

You have to pay to use the printer through the app. Why should I have to pay to use my own printer?!!
Michaun 4838Michaun 4838

Response from developer

Thank you for your feedback. Our app offers advanced printing‑related features under subscription. Basic device connection is supported, while premium functions require a valid subscription. The free trial lets you explore paid features before billing. Please contact support@gzyinfengzx.com if you have any questions about your subscription.

Horrible

Horrible
Andrew Hart BandAndrew Hart Band

Theft

This has had no impact on my printer problems despite following instructions and contacting the support who still have not responded. This is daylight robbery and deeply unethical.
mrsharper789mrsharper789

Response from developer

We sincerely apologize for your frustrating experience and the delayed reply. Please send us detailed information including your device model and operation steps to support@gzyinfengzx.com. Our team will investigate your printer‑related issue and provide targeted support for you.

Terrible App and printer

I rarely use my HP Office Jet PRo 8025e. I can’t connect it to the computer. I have to scan one page at a time or else the pages stick together. And functionality with the app is terrible.
thyderallythyderally

Response from developer

Thank you very much for your honest feedback, and we sincerely apologize for the frustrating connection and scanning issues you’ve encountered.If these troubles persist, please reach out to our support team via in-app feedback or email support@gzyinfengzx.com. Our team will assist you to troubleshoot and resolve the problems promptly.

Can’t ever get it to connect.

Terrible.
Lousy product.Lousy product.

Response from developer

We’re truly sorry to hear you’ve been unable to establish a connection successfully. We fully understand how inconvenient this is for you. Should the connection issue continue to bother you, kindly contact our support mailbox support@gzyinfengzx.com or submit feedback inside the app, and we will offer targeted troubleshooting guidance for you.