Disconnects
Scam
If I could give 0 stars I would
Edit: it’s funny that all their responses say to contact them via email to assist but I’ve been emailing the address they stated 3 times now for last three weeks with no response.
Response from developer
We sincerely apologize for this unpleasant experience. Please email us at support@gzyinfengzx.com with your order details, we will check your case and help resolve the billing issue.
Retired Carperter
Response from developer
Thanks for your support! We’re glad you enjoy our app and will keep improving the experience!
Will not wifi
Response from developer
Thanks for your feedback! If the issue persists, please contact us via in-app feedback or email help@aastrabridge.com and we will help you resolve it!
Doesn’t help much
Response from developer
Thank you for your feedback! If the issue persists, please contact us via in-app feedback or email support@gzyinfengzx.com so we can assist you.
Impossible to cancel
Response from developer
Thank you for using our app. New users get a free trial subscription with full details displayed clearly. No charges will be made during your free trial period. If you wish to cancel, please do so at least 24 hours before the trial ends, and no further fees will be charged. Feel free to reach us at support@gzyinfengzx.com if you have any questions.
It cant even find my printer
Response from developer
Thanks for your feedback! If the issue persists, please reach us via in-app feedback or email support@gzyinfengzx.com and we will help you resolve it!
Just don’t
I was reluctantly roped into the subscription model now I need to invest a bunch of time to cancel it. Yuck.
Pay yearly to have a printer?
I will be returning this printer.
Response from developer
Thank you very much for using our app. New users get a free trial subscription with full subscription details displayed. No charges will be applied during the free trial period. If you do not wish to continue, please cancel your subscription at least 24 hours before the trial ends, and no further fees will be charged after cancellation. Wish you a pleasant experience. Please contact us at support@gzyinfengzx.com if you have any questions.
Should mot have to pay to print
Response from developer
Thank you very much for using our app. New users get a free trial subscription with full subscription details displayed. No charges will be applied during the free trial period. If you do not wish to continue, please cancel your subscription at least 24 hours before the trial ends, and no further fees will be charged after cancellation. Wish you a pleasant experience. Please contact us at support@gzyinfengzx.com if you have any questions.
Never did get the app to work.
Response from developer
Thank you for your feedback. New users get a free trial subscription, and all subscription terms are fully displayed before sign-up. No charges will be made during the free trial period. If you don’t wish to continue, please cancel your subscription at least 24 hours before the trial ends, and no further fees will be charged. Should you need help canceling or have other questions, please reach us at support@gzyinfengzx.com.
Bait and switch
Response from developer
We're sorry for the misunderstanding. Thank you for using our app. New users receive a free trial subscription, and all subscription details are clearly displayed before purchase. During the free trial period, no charges are made. If you don't wish to continue, we recommend canceling at least 24 hours before the trial ends to avoid being charged. After cancellation, no further charges will apply. Feel free to reach out at support@gzyifengzx.com if you have any questions.
I have to pay a company to use my printer
Response from developer
Thank you for your feedback. We understand your concern. Our app offers a free trial for new users, and all subscription details are clearly displayed before purchase. During the free trial period, no charges are made. If you don't wish to continue, you can cancel at least 24 hours before the trial ends. After cancellation, no further charges will apply. Feel free to reach out at support@gzyifengzx.com if you have any questions.
Double side grayed out!
Response from developer
We're sorry the double-sided feature isn't working after the update. Thanks for reporting this! Please try restarting the app and your printer, then reconnect. If the issue persists, contact us via in-app feedback or at support@gzyifengzx.com with your printer model and iOS version, and we'll help resolve it.
When copying on both sides
Response from developer
Thank you for your support! We're delighted you enjoy our app, and we'll keep improving the experience!
