Great
Easy to use and so informative
Best Banking App YET!
Been a Destin SmartBank Customer for over 12 years and the easiest of mobile banking combined with unparalleled personal service makes banking elsewhere a nonstarter. 🥰
Love this bank
The staff is awesome on G. Avenue Chattanooga Tennessee.
App
I love the app.
Owner
The best series
Cumbersome
I do business with 5 different banks and this is the most cumbersome app, by far. If you count the number of clicks it takes to pay a bill, especially when you can’t see what pay dates are available, it’s twice as many as the next highest app I use. I’m fine having all of the options possible for every transaction, but I shouldn’t have to transition through all of them to pay a simple bill. I also have to use both hands on my phone when everything should be easier to reach with one. Making it easy is all anyone wants in an app. Having to go to the website to make certain changes or additions is frustrating too.
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Best Bank out here that really cares
They are helpful in every area. I really feel part of the family at Smartbank.
You could do better
You could do better
Purposefully made difficult
I could do things in one or two clicks. Now I have to take 6-10 clicks to achieve the simplest of tasks. Unbelievable.
Nice Bank
It’s ok but the only issue i have is they charge you ($35 or 36.00 for a .59 cents overdraft, that’s crazy.
Smartbank’s app
Awesome! Easy to use and free credit monitoring
Tweety
This is beyond ridiculous! I don't know how many times I need to leave reviews about this app! U can't access ur account while shopping it's says error or something went wrong! It won't load at all! But as soon as i come back home around the wifi guess what the app actually works! Which means it's an in the app issue! Which isn't getting fixed why not! U do update the app but it's not fixing that major issue! I should not have to call customer service to get this dealt with it's an internal problem! A lot of customers rely on this app ! We should not have to call to get out balance or anything! Supposedly that's what this app is for but when it's not working correctly! The customers suffer!
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Great
Great chat tech help available more easier than some to navigate graphics easy to read screening very quick when not under under maintenance
Very mid
I don’t receive any notifications and my smart bank representatives don’t know how to work the app or change the setting to where I can see my transactions updates
Easy and intuitive to use!
Makes banking easy
Tweety
Ever since the last update of this online banking app update it's been running so so so slow for absolutely no reason ! It literally takes forever for it to actually load! What is going on! Or u have to constantly put ur code in just to get access! Thought updates were supposed to actually make the app run more smoothly! When u are not around wifi! Ur using data u need to see what is in ur account u can't access it till u get home where there is wifi! U need to fix that massive issue!
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Simple and straightforward
Haven’t really had problems with this app.
Tweety
Ever since the last update of this online banking app update it's been running so so so slow for absolutely no reason ! It literally takes forever for it to actually load! Wha is going on! Or u have to constantly put ur code in just to get access! Thought updates were supposed to actually make the app run more smoothly!
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Great Bank!
I’ve been using the Auburn branch of SmartBank. The various people who work in that branch have always been kind, helpful, & very professional. They also have dog treats that my boy, Benny, appreciates!
Highly recommend this branch!!
Highly recommend this branch!!
SmartBank app
Love the online app. I can move $$. Pay bills. Check balances. See what I’ve spent in just seconds. Also if I need to speak to a real person they are always available. Very friendly helpful and professional.
