Terrible app. Closes and resets every 5-10 seconds
Absolute garbage. You can't track a workout when the app closes and resets the counter every 10 seconds.
Way worse than before
I don’t understand where the developer is on this one. Old version was way better. Gone is my multi-year jump history. Gone is the ability to take a small break without the count resetting. I generally do 5-7,000 jumps at a time and like to take small breaks. With this version of the app, after about 10 seconds of inactivity it resets to 0. So frustrating.
They came out with SmartRope app and tried to get people to move over to that one. Tried it but had the same issue with resetting to zero so went back to the previous version of this app. They did it again. Why?
Not even the graphics are as good, but if it were only a cosmetic fix it would be acceptable.
Please have a setting that lets the user have the experience of the previous version. Bring back my historical data.
Please fix it.
The app also doesn’t turn off the screen auto lock so if the user doesn’t change the screen auto lock setting to never the screen goes dim then eventually turns off.
They came out with SmartRope app and tried to get people to move over to that one. Tried it but had the same issue with resetting to zero so went back to the previous version of this app. They did it again. Why?
Not even the graphics are as good, but if it were only a cosmetic fix it would be acceptable.
Please have a setting that lets the user have the experience of the previous version. Bring back my historical data.
Please fix it.
The app also doesn’t turn off the screen auto lock so if the user doesn’t change the screen auto lock setting to never the screen goes dim then eventually turns off.
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Work with Smart Rope jump rope product
Don’t bother using the SmartRope app. This app is what you want to use to connect your SmartRope via Bluetooth to your phone and hook it into your Activity. I’m giving it a⭐️⭐️⭐️ because it was very inconvenient and confusing trying to use the actual SmartRope app. This app works fine.
Works sometimes
I love this app but I’m disappointed that it only work sometimes. Please fix this app because it’s a wonderful app
Won’t connect through to competition
The app has been working well bedside it will not let me connect to my friends so I can compete with them in competition, all it says is select privacy settings and connect with data on Facebook friends. Well I have done that and it won’t work.
I have a iPhone and that might be why but would love some feed back.
I have a iPhone and that might be why but would love some feed back.
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Their servers are down.....again 😡
So this app requires an internet connection to work. When their servers are down you cannot use the app. This is the 2nd time it’s happened to me. Very upsetting to be pumped & not be able to use the app at all. Developers need to remove the need for internet connection and have local storage solution so the app can be used while their servers are down.
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Doesn’t work!
“Unable to start smart gym. The app requires network connection to be installed” THE app is already installed and I’m connected to WiFi! Uninstall/reinstall doesn’t help. Please fix ur trashy app. No one have time for this bs!
Buggy
Keeps saying it needs a network connection even though I'm connected to data. Fix your app! Garbage
Absolutely TRASH l!!!!!!!
It has potential but the app can’t even detect my network connection so I can’t even utilize my jumps rope. Searching for another company to make an actual working product it’s paying customers can use. And you can’t even call them to troubleshoot. Absolutely terrible. At least maintain the app for yours customers to the point they can use the Jumprope. Next time I’ll just go to Walmart and not buy gimmicks.
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Great app
Before getting this, read my review. I think the reviews on here are old and outdated, as for me this app worked perfectly and I have no issues. It synced within a second via the app and holding down the power button, and counts the skips accurately. Works perfectly fine for me and great app!
Why only „workout“ and not „jump rope“ in Health?
The whole point of the Smart Rope app is that I can share the data with Apple Health to get my full health/exercise picture, yet my jump rope exercises are simply reported as „workouts“? Dump.
Does not run
"SMART GYM requires a network to install […]" shows while connected to WiFi.
Very buggy
App on phone has a hard time connecting and doesn’t keep up with jumps real time. Phone app looses count if you drop the left handle. Currently, the app does not work at all because it says it requires a network connection but it has a connection and it’s the same one it has always used. If I could take the jump rope back i would.
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Won’t connect even when network is fine
The app will not let you work out.
I haven’t even gotten to use the device once and the app has blocked me from working out using the tech. My network connection is fine but the app releases an error say my connection is non existent.
Y’all need to get this fixed if you want a community to build using your tech.
I haven’t even gotten to use the device once and the app has blocked me from working out using the tech. My network connection is fine but the app releases an error say my connection is non existent.
Y’all need to get this fixed if you want a community to build using your tech.
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Disappointed | App Does NOT Work
For context, I have an IPhone Xs with latest software. I downloaded this app and it displays a message that I need to be connected to a “network” . . . meanwhile I’m connected to the LTE network and/or WiFi. The developers for this App need to fix this immediately.
Seriously?
£79.99 at the apple shop, app doesn’t work, what’s the point? Will be taking this back for a refund ASAP
Deserve 0 stars
App not working as i cannot connect !!!!
Shame in Tangeam
For selling an app that literally does work at all It constantly states ‘no network connection’ when that is not the case. Faulty app. By the way the rope isn’t very good either ;
(LEDs very difficult to read)
(LEDs very difficult to read)
Doesn’t let you into the app
I can’t get into the app anymore! It says I have no network connection. Please get this fixed.
Discontinue or update!
This app is beyond rubbish… Never works, doesn’t integrate properly with health app any more just a complete waste of time…
If you’re not going to update your app after 10 months stop selling your ropes, recall your product and remove from Apple Store… That Or do what you promised on Facebook/your website and update your app and start working properly
If you’re not going to update your app after 10 months stop selling your ropes, recall your product and remove from Apple Store… That Or do what you promised on Facebook/your website and update your app and start working properly
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