SmartHome (MSmartHome) Reviews: Is It Legit?

SmartHome (MSmartHome)
SmartHome (MSmartHome)
ShenZhen Shuzhi Scene Positioning Technology Co., Ltd.

Customer Experience

Positive experience69.1% of reviews
Neutral6.5% of reviews
Negative experience24.3% of reviews

~ Based on 2,388 written reviews from the US App Store.

What users say about SmartHome (MSmartHome)

Is SmartHome (MSmartHome) Safe?

SmartHome (MSmartHome) appears safe based on user ratings. AppsHunter Safety Score for SmartHome (MSmartHome) is 94/100.

This assessment is based on 20,416 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.5% of ratings point to a safe experience
1.9% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 20,021 App Store ratings for SmartHome (MSmartHome).

Is SmartHome (MSmartHome) Legit?

SmartHome (MSmartHome) appears to be a legitimate app. AppsHunter Legitimacy Score for SmartHome (MSmartHome) is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

LED Display Function Unsupported on Multiple Midea AC Units

Hello,

I’ve connected three separate Midea AC units to the app, and I’ve repeatedly attempted to access the LED/display control.

I’ve followed your instructions to swipe between feature pages, check the More menu, and refresh the available functions. However, the app continues to indicate that the LED function is not supported (plus it’s greyed out and suggesting to use remote, is this a hardware or a software concern here? Everything works, it’s just the led function to turn it on and off)

Since this has occurred on three separate units, could you please confirm whether LED/display control is supported for these models?

If it is supported, please explain how to enable it or whether a firmware or app update is required.

I would appreciate a definitive answer regarding this feature rather than repeating the connection and setup process.

Thank you.
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Stopped notifications

Was great until a couple weeks ago when the app stopped providing notifications. Kind of useless now. Frustrating b/c it worked great for years

Andres Dominicci

Great app.

Kitchen dishwasher

I love the sanitation feature

Support Is A Joke

The basic app is OK if it does everything you want and may want. However, it doesn’t do one basic task that I need, which is to delete a home that I accidentally created. I have been around and around with ‘ Support’, which term I use loosely, as they take forever to respond, get nothing done, ask for irrelevant information and do not escalate a simple problem that I reported two months ago.
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Good

It meets expectations.

Excelente

Aaa

Missed opportunity

I purchased two dehumidifiers that use this app to control. I could set the humid stats turn them on and off. I can also see what the humidity level is in the basement.

What I don’t have any visibility into is Whether or not the compressor is running. I don’t see how many hours a day the compressor is running. I don’t see the outside humidity to compare it to the inside humidity. They could also go a step further and calculate how much KWH It’s using based on how many hours a day the compressor is actually running doesn’t do that either
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Easy to use

Great app so far. Easy to set up and manage all different devices.

Schedules do not work in new app

They worked just fine in the old Midea app and I knew I shouldn’t have migrated. In this new app, it doesn’t turn on or off when it supposed to most of the time and it also will change the temperature to, for example, 77 instead of 75 like I have it set to in the schedule.

Le confort total!

Le climatiseur est tellement silencieux qu’enfin je peux dormir à l’air clim lors des nuits très chaudes. La technologie en U, j’adore ça. Mon seul hic a été à l’installation. Ça a été long et complexe. Heureusement, un ami qui en a installé 2 chez lui est venu installer les 2 miens.
Il m’a téléchargé et expliqué l’application. Elle est vraiment facile à utiliser et je peux voir mes 2 climatiseurs dans la même fenêtre. Je ne l’ai pas jumelée à Alexa tellement elle me convient.
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Missing a couple of features

1) For A/C (mini split units in this scenario) we cannot control the LED lights on or off

2) If there is a power outage Boost option does not stay on, if the mini split turns on again (it will), it will not retain pre-established settings, or some, it’s always missing the boost setting I seem to like on to persist (it doesn’t)
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App not working

The app was working fine. But all of the sudden it signed me out and is not letting sign in back. Tried many times but of no use. So i cannot even change the timer function of my AC

Excelente

5

Fantastic

Really easy to use

Nice!

Works perfect so far. I’ve been using the app for about a month

Customizable Cooling etc

Very good unit

Great App

Great App

Yup

Yup

Improved

The previous app constantly forced me to enter my credentials