Never works
Brought a wifi panel for the grill that never works the main app wonβt connect and this app hardly works with the grill ππ»
The grill not shown on APP
I have reinstalled the app and tried to connect with my grill, followed 6 steps of connecting to the app, it shows connected to the Bluetooth and Wi-Fi on the way, but in the end i canβt find my grill, i have repeatedly added my grill but nothing changedβ¦.
Needs some work
I love Louisiana Grills and their smokers are incredible. The app looks polished but lacks functionality. Alerts/push notifications donβt work to let you know when the meat prob has reached its desired temp meaning I have to constantly check the app to see the temp the meat. It would be nice to be able to remotely start the grill from a local wifi connection the way I can on my GMG wifi pellet smoker when the power button is toggled on. The initial pop up app on the start up screen needs to be deleted. Being able to set various stages of temps for when the meat hits a certain temp would be nice. For example, smoke at 180 F until meat reaches 165 F then have the grill heat up to 225 F until final meat temp is reached. Estimate time to finish cooking would be cool and a stopwatch feature that keeps track of how long your current cook has been going for would also be a nice touch. There is great potential for this app if you are able to add some standard features that other apps currently provide. All suggestions I provided are current options on my GMG grill. Thank you for being open to feedback to improve your product. Please let me know if you have any questions as Iβm happy to help.
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Log out log in issue with App
Had not used my smoke it app in a good while and the app had been updated. Because of the update it would not let me sign in or out. Called the support number and got connected with Danny in less then 5 minutes. After discussing the issue we walked through the steps of getting my app up and running. The issue was over in less than 10 mins and Danny was extremely helpful. This review is more about the customer experience with Dannyβs assist. Thank you!
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Vanishing Account
Iβve had this app for over a year. Initially my issue was it never had a real-time update. So it was practically useless. Second issue I had was it always disconnected from the grill, so I always had to set it up again from scratch. I stopped using it for a couple months. After signing in I noticed it updated and real time adjusting wasnβt an issue, app worked great. All of a sudden, Iβm using the app, and I was signed out unexpectedly. I try to sign in and received a incorrect password kickback. However, as Iβm typing this, Iβm receiving updates from the grill about the set temps. I sent a reset password request and it kicked backed with no account with that email. Frustrated I gotta do this while setup again.
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