Very intuitive
Our firm opened with Smokeball as our client management software. The attorney and I had both used other software, but we both think Smokeball is amazing. The AI component is incredibly helpful. If there is anything I am having trouble with Smokeball support is right there. They also offer free training on any subject whenever we want.
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review
Functionality is not as good as the desktop version of course, but convenient for when you are on the go. I use the app primarily for quick look up of matter details and documents if needed. I don’t rely on the app heavily.
iPad Use
The iOS app pales in comparison to the desktop application. I don’t believe we should expect 1:1 performance between the two, but improvements to mobile could be made. Please separate the emails and documents out of the “files” tab. The matter search function also does not seem to work very well. Unless a matter is a task of event, I have a hard time finding what I need. That being said, having all files while away from the desktop is a luxury and I’m willing to deal with some quirks. Running on a last generation iPad Pro.
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Disappointing
I'm a new user, who has only been able to enter time so far. I cannot look in a matter, my calendar does not synch or display accurately, and the app crashes frequently.
Terrible App - Terrible Case Management Software
The app is missing important features from the main program. The cost of Smokeball increases dramatically year after year. Don’t get trapped with this program.
