Comparison

LEX Reception vs Smokeball

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LEX Reception

This app provides a 24/7 live answering service for legal professionals, capturing and converting leads. Manage calls, messages, contacts, and team collaboration from anywhere. Optimize your account and review insights on the go.

Highlights
  • 24/7 live answering service
  • Lead capture and conversion
  • Real-time message review
  • Business line calls and texts
  • Contact management
  • Team messaging and video calls
  • File sharing
Features
Read full description

Manage your firm from anywhere with LEX Reception’s mobile app. Free yourself from the office with a 24/7 live answering service. Our legal intake specialists will capture and convert your leads while you review your messages in real-time from our mobile app. Make and track calls from your business line, manage contacts, view insights, and optimize your account on the go, as our virtual receptionists answer your calls and qualify your leads. With our mobile app, your LEX Reception account is always at your fingertips. Manage Your Calls - View your call log and messages - Call and text clients from your business line - Listen to call recordings - Add, verify and manage your contacts - Add notes to messages and contacts to personalize greetings - Update your status to instantly change your availability Connect With Your Team - Message and video call your team members - Create groups for instant collaboration - Send and receive files Update Your Account - Give feedback to our virtual receptionists - Edit your business profile, hours, and team members - Track your billing preferences - Manage your account settings To use our virtual receptionist mobile app, you’ll need an active account with LEX Reception. LEX Reception is a team of virtual receptionists specializing in detailed support for law firms and solo attorneys. For more information on LEX’s legal answering service, take a look at our website: https://www.lexreception.com/ Do you have any questions about how to set up an account with LEX Reception? Call us on 1-800-800-9995 or send an email to info@lexreception.com.

About

Smokeball

This mobile app empowers small law firms to manage client matters and enhance productivity on the go. Access case details, track tasks, and stay organized with daily digests and calendaring tools, ensuring better client service even when away from the office.

Highlights
  • Manage client matters
  • View matter details
  • Track phone messages
  • Daily task and event digests
  • Calendaring for team availability
  • Task and to-do list management
Features
Read full description

Smokeball helps small law firms manage their matters and be more productive. Our mobile companion app will allow you to massively boost your productivity whilst away from the office, with useful tools to help you and your staff keep track of everything needed to serve your clients better. Features • Matters at your fingertips View the pertinent details, parties, emails, documents, events and tasks for each matter. • Phone messages Receive updates from your office regarding any calls you miss while you’re away from your desk. • Daily Digest Get a personalized list of events and tasks each day, helping you keep on top of your workload. • Calendaring See what’s coming this week for yourself and your colleagues – this is a great way to check on your availability. • Tasks and To-do’s Track what is next or quickly record that idea you want to come back to later. This app is only available to Smokeball clients.

Screenshots

LEX Reception4 screens
Smokeball4 screens

Verdict

The call

The clearest difference is rating: LEX Reception at 4.8 against Smokeball's 3.1. LEX Reception also leads on review sentiment (75% vs 40%) and ratings volume (561 vs 39). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LEX Reception holds the better App Store score, 4.8 against 3.1. That said, the two scores are not equally well evidenced: LEX Reception has 561 ratings behind it against 39, so its average is the more settled of the two. Written reviews point the same way: 75% of LEX Reception's written reviews are positive against 40% of Smokeball's.

UpkeepUpdate frequency

LEX Reception ships an update every 2 weeks, Smokeball monthly. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
LEX Reception versus Smokeball: the parameters behind the verdict, then further details
ParameterLEX ReceptionSmokeball
PriceFreeFree
Rating4.8 (561 ratings) — better3.1 (39 ratings)
Positive reviews75.0% of reviews — better40.0% of reviews
Number of ratings561 — better39
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.8
Further details — not scored
Size300 MB276 MB
Age rating4+4+
DeveloperKevin PayneSmokeball

Customer experience

LEX Reception

All ratings561 ratings
Positive95.0%
Neutral2.3%
Negative2.7%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

Smokeball

All ratings39 ratings
Positive48.7%
Neutral7.7%
Negative43.6%
Written reviews20 reviews
Positive40.0%
Neutral5.0%
Negative55.0%

In-app purchases

None

LEX Reception

No in-app purchases

None

Smokeball

No in-app purchases

Questions

Is LEX Reception free?
LEX Reception is free to download, with no in-app purchases.
Is Smokeball free?
Smokeball is free to download, with no in-app purchases.
Which has better reviews, LEX Reception or Smokeball?
LEX Reception is rated higher. LEX Reception averages 4.8 out of 5 from 561 ratings, while Smokeball averages 3.1 from 39 ratings.
Do LEX Reception or Smokeball have ads?
Neither LEX Reception nor Smokeball shows ads.
Which is updated more often, LEX Reception or Smokeball?
LEX Reception ships an update every 2 weeks, and Smokeball monthly. Most recently, LEX Reception was updated on October 25, 2026 and Smokeball on October 24, 2026.

Other comparisons