Comparison

LEX Reception vs Ruby 2.0 Virtual Receptionists

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LEX Reception

This app provides a 24/7 live answering service for legal professionals, capturing and converting leads. Manage calls, messages, contacts, and team collaboration from anywhere. Optimize your account and review insights on the go.

Highlights
  • 24/7 live answering service
  • Lead capture and conversion
  • Real-time message review
  • Business line calls and texts
  • Contact management
  • Team messaging and video calls
  • File sharing
Features
Read full description

Manage your firm from anywhere with LEX Reception’s mobile app. Free yourself from the office with a 24/7 live answering service. Our legal intake specialists will capture and convert your leads while you review your messages in real-time from our mobile app. Make and track calls from your business line, manage contacts, view insights, and optimize your account on the go, as our virtual receptionists answer your calls and qualify your leads. With our mobile app, your LEX Reception account is always at your fingertips. Manage Your Calls - View your call log and messages - Call and text clients from your business line - Listen to call recordings - Add, verify and manage your contacts - Add notes to messages and contacts to personalize greetings - Update your status to instantly change your availability Connect With Your Team - Message and video call your team members - Create groups for instant collaboration - Send and receive files Update Your Account - Give feedback to our virtual receptionists - Edit your business profile, hours, and team members - Track your billing preferences - Manage your account settings To use our virtual receptionist mobile app, you’ll need an active account with LEX Reception. LEX Reception is a team of virtual receptionists specializing in detailed support for law firms and solo attorneys. For more information on LEX’s legal answering service, take a look at our website: https://www.lexreception.com/ Do you have any questions about how to set up an account with LEX Reception? Call us on 1-800-800-9995 or send an email to info@lexreception.com.

About

Ruby 2.0 Virtual Receptionists

This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.

Highlights
  • Virtual phone receptionists
  • Website chat support
  • Personalized customer experiences
  • FAQ answering
  • Call transferring
  • Message taking
  • Lead information collection
Features
Read full description

Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.

Screenshots

LEX Reception4 screens
Ruby 2.0 Virtual Receptionists3 screens

Verdict

The call

LEX Reception and Ruby 2.0 Virtual Receptionists both sit at 4.8 stars, but that hides the real split: 75% of LEX Reception's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's. LEX Reception also leads on monetization model (free vs freemium). Ruby 2.0 Virtual Receptionists's advantage is iOS requirement (13.0 vs 15.0). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for LEX Reception against 4.8 for Ruby 2.0 Virtual Receptionists. Both are backed by a comparable volume of ratings — 561 and 337 respectively. Written reviews are what separate them: 75% of LEX Reception's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's.

UpkeepUpdate frequency

LEX Reception ships an update every 2 weeks, Ruby 2.0 Virtual Receptionists every 3 weeks. The most recent releases landed on September 12, 2026 and July 5, 2026 respectively.

Scorecard3 real differences · 7 level
LEX Reception versus Ruby 2.0 Virtual Receptionists: the parameters behind the verdict, then further details
ParameterLEX ReceptionRuby 2.0 Virtual Receptionists
PriceFreeFree
Rating4.8 (561 ratings)4.8 (337 ratings) — better
Positive reviews75.0% of reviews — better26.7% of reviews
Number of ratings561 — better337
Update frequencyEvery 2 weeks — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size302 MB68 MB
Age rating4+17+
DeveloperKevin PayneRuby Virtual Receptionists, LLC

Customer experience

LEX Reception

All ratings561 ratings
Positive95.0%
Neutral2.3%
Negative2.7%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

Ruby 2.0 Virtual Receptionists

All ratings335 ratings
Positive96.4%
Neutral2.1%
Negative1.5%
Written reviews15 reviews
Positive26.7%
Neutral0.0%
Negative73.3%

In-app purchases

None

LEX Reception

No in-app purchases

None

Ruby 2.0 Virtual Receptionists

No in-app purchases

Questions

Is LEX Reception free?
LEX Reception is free to download, with no in-app purchases.
Is Ruby 2.0 Virtual Receptionists free?
Ruby 2.0 Virtual Receptionists is free to download, with no in-app purchases.
Which has better reviews, LEX Reception or Ruby 2.0 Virtual Receptionists?
Ruby 2.0 Virtual Receptionists is rated higher. LEX Reception averages 4.8 out of 5 from 561 ratings, while Ruby 2.0 Virtual Receptionists averages 4.8 from 337 ratings.
Do LEX Reception or Ruby 2.0 Virtual Receptionists have ads?
Neither LEX Reception nor Ruby 2.0 Virtual Receptionists shows ads.
Which is updated more often, LEX Reception or Ruby 2.0 Virtual Receptionists?
LEX Reception ships an update every 2 weeks, and Ruby 2.0 Virtual Receptionists every 3 weeks. Most recently, LEX Reception was updated on September 12, 2026 and Ruby 2.0 Virtual Receptionists on July 5, 2026.

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