Comparison

Voctiv vs Ruby 2.0 Virtual Receptionists

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Voctiv

An AI-powered voice assistant for small businesses that handles incoming calls, schedules meetings, and answers frequently asked questions. It aims to reduce missed calls and spam while providing personalized customer service, allowing business owners to focus on growth.

Highlights
  • Automatic call answering
  • Meeting scheduling
  • Spam call blocking
  • Answering business FAQs
  • Call record listening
  • Call transcription
Features
Read full description

Introducing the AI-powered voice assistant for small businesses! Our app is designed to take the stress out of managing your phone calls and schedule by providing a smart and efficient solution. With our app, you can say goodbye to missed calls and unwanted spam. Our advanced AI technology can automatically answer calls, schedule meetings, and block unwanted calls, all while providing a personalized touch to your customer service. Voctiv also comes equipped with the ability to answer basic questions about your business, such as business hours, location, and services offered. This helps to ensure that your customers always have the information they need, even when you're not available to answer the phone. Our app is easy to use and set up, with a user-friendly interface that makes it accessible for businesses of all sizes. It's compatible with all iOS smartphones, and you can access it from anywhere, at any time. With our AI-driven voice assistant, you can focus on growing your business, while we take care of the rest. Get first 14 days for free and feel the difference for yourself! The subscription gives access to these app features: - Listen to the full call records - Watch full call transcriptions https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

Ruby 2.0 Virtual Receptionists

This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.

Highlights
  • Virtual phone receptionists
  • Website chat support
  • Personalized customer experiences
  • FAQ answering
  • Call transferring
  • Message taking
  • Lead information collection
Features
Read full description

Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.

Screenshots

Voctiv4 screens
Ruby 2.0 Virtual Receptionists3 screens

Verdict

The call

The clearest difference is review sentiment: Voctiv at 83% against Ruby 2.0 Virtual Receptionists's 27%. Ruby 2.0 Virtual Receptionists's advantage is in-app purchases (none vs 14) and rating (4.8 vs 4.4). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Voctiv sells 14 in-app purchases, starting at $1.99 per 7 days. Ruby 2.0 Virtual Receptionists asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Ruby 2.0 Virtual Receptionists holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 113 and 338 respectively. Written reviews complicate that: 83% of Voctiv's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Voctiv ships an update every 4 weeks, Ruby 2.0 Virtual Receptionists every 3 weeks. The most recent releases landed on October 11, 2026 and October 7, 2026 respectively.

Scorecard3 real differences · 7 level
Voctiv versus Ruby 2.0 Virtual Receptionists: the parameters behind the verdict, then further details
ParameterVoctivRuby 2.0 Virtual Receptionists
PriceFreeFree
Rating4.4 (113 ratings)4.8 (338 ratings) — better
Positive reviews83.2% of reviews — better26.7% of reviews
Number of ratings113338 — better
Update frequencyEvery 4 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFreemium
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS1413.0 — better
Further details — not scored
Size74 MB69 MB
Age rating4+17+
DeveloperVoctiv Inc.Ruby Virtual Receptionists LLC

Customer experience

Voctiv

All ratings113 ratings
Positive85.8%
Neutral0.9%
Negative13.3%
Written reviews95 reviews
Positive83.2%
Neutral1.1%
Negative15.8%

Ruby 2.0 Virtual Receptionists

All ratings338 ratings
Positive95.6%
Neutral2.1%
Negative2.4%
Written reviews15 reviews
Positive26.7%
Neutral0.0%
Negative73.3%

User reviews

Voctiv

From 113 App Store ratings

What we love

  • 🚀 Saves time and increases productivity
  • 👍 Easy to use and set up
  • 🔒 Reliable and professional call handling
  • 💡 Helpful AI assistant features
  • 👍 Excellent customer service

Room to improve

  • 🐛 Occasional issues with uninstalling or disabling the app
  • 🔋 Concerns about the app continuing to operate after uninstallation
  • 👎 Frustration with the app intercepting calls without user consent

Ruby 2.0 Virtual Receptionists

From 338 App Store ratings

What we love

  • 👍 Polite and professional receptionists
  • 👍 Great service overall
  • 👍 App is great
  • 👍 Well worth the money
  • 👍 Top-tier service provided

Room to improve

  • 🐛 Frustratingly slow app
  • 🐛 Unreliable app performance
  • 🐛 App feels stuck in time
  • 🐛 No meaningful updates
  • 🐛 Messages lag

Bugs and requests

Voctiv

Reported bugs

2 issues
  • App continues to operate and answer calls even after uninstallation
  • Missed important calls due to the app's automatic call handling

Requested features

2 requests
  • Ability to customize AI assistant's voice and personality
  • Option to disable the app completely and revert to regular voicemail

Ruby 2.0 Virtual Receptionists

Reported bugs

14 issues
  • App is frustratingly slow and unreliable
  • App hasn't had meaningful updates in over a year
  • Messages lag, call logs take forever to load, push notifications often fail
  • iOS and website app are horrific and incoherent
  • Duplicated charges for the same call
Show 9 more
  • Consistent errors with the service
  • App version 1.2.2 broke outgoing texting functionality (missing toll-free number option)
  • New app rollout was a disaster with poor quality assurance
  • Abrupt switch to a new app with no prior notice caused downtime
  • Password reset functionality is broken, requiring multiple devices and resets
  • No notification for incoming texts
  • System makes it difficult to click on customer calls and texts, sometimes texting own number
  • Broken image link where a texted video was supposed to be
  • Ruby 2.0 iOS version does not function on or provide support for legacy devices

Requested features

8 requests
  • Release a native rebuild of the app
  • Fix the technology problems plaguing the platform
  • Fix the issue with outgoing texts showing a random local number
  • Improve app quality assurance
  • Provide notifications for incoming texts
Show 3 more
  • Make it easier to click on customer calls and texts
  • Fix the broken image link for texted videos
  • Ensure app functions on legacy devices

In-app purchases

14 purchases

Voctiv

Subscriptions14
  • Voice AI 1.99 weekly trial 7d7 Days trial$1.997 Days
  • Voctiv AI start weekly 57 Days trial$4.997 Days
  • Voice AI 6.99 monthly trial 7d7 Days trial$6.991 Month
Show 11 more
  • Voice AI start weekly 97 Days trial$9.997 Days
  • Voice AI start weekly7 Days trial$14.997 Days
  • Voice AI start monthly 15$14.991 Month
  • Voice AI monthly 15 trial 7d7 Days trial$14.991 Month
  • Voice AI$29.991 Month
  • Voice AI7 Days trial$29.991 Month
  • Voice AI early start14 Days trial$29.991 Month
  • Voice AI start monthly 297 Days trial$29.991 Month
  • Voice AI start monthly$49.991 Month
  • Voice AI anual 99 trial 7d7 Days trial$99.001 Year
  • Voice AI$249.991 Year
None

Ruby 2.0 Virtual Receptionists

No in-app purchases

Questions

Is Voctiv free?
Voctiv is free to download, with in-app purchases available.
Is Ruby 2.0 Virtual Receptionists free?
Ruby 2.0 Virtual Receptionists is free to download, with no in-app purchases.
Which has better reviews, Voctiv or Ruby 2.0 Virtual Receptionists?
Ruby 2.0 Virtual Receptionists is rated higher. Voctiv averages 4.4 out of 5 from 113 ratings, while Ruby 2.0 Virtual Receptionists averages 4.8 from 338 ratings.
Do Voctiv or Ruby 2.0 Virtual Receptionists have ads?
Neither Voctiv nor Ruby 2.0 Virtual Receptionists shows ads.
Which is updated more often, Voctiv or Ruby 2.0 Virtual Receptionists?
Voctiv ships an update every 4 weeks, and Ruby 2.0 Virtual Receptionists every 3 weeks. Most recently, Voctiv was updated on October 11, 2026 and Ruby 2.0 Virtual Receptionists on October 7, 2026.

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