Posh Virtual Receptionists vs Ruby 2.0 Virtual Receptionists
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Posh Virtual Receptionists
This service provides a dedicated virtual receptionist to answer your business calls 24/7. They can transfer callers, take messages, schedule appointments, and handle outbound calls, all managed through a user-friendly app. Keep your personal number private and focus on your core business.
- 24/7 call answering
- Call transfer and message taking
- Appointment scheduling
- Message logging and archiving
- Bilingual support (English/Spanish)
- Private texting and calling
- Voicemail transcription
Read full descriptionHide full description
OVERVIEW We answer your calls, so you can answer what calls you. Focus on the most important aspects of your business while your dedicated Posh Live Virtual Receptionist professionally answers your incoming phone calls, transfers callers you want to speak with, takes messages, schedules appointments, and more. It’s all controlled by you with the Posh app! Have us step in as much or as little as you like – we’re always waiting on the sidelines, at the ready 24/7/365. HOW IT WORKS Here is how Posh can handle your incoming phone calls: 1. We professionally answer the call. “Thanks for calling XYZ Company. How can I help you?” 2. We dial your phone. “Yes, we can help you with that. I’m happy to try to connect you with Mr. Smith. Can you please hold for a moment?” 3. If you want to take the call, we connect you and the caller. “Hi, Mr. Smith! A potential new client is calling. Her name is Lisa. Would you like to speak with her?” 4. If you’re not available, we can take a message or direct the caller to your voicemail. “Thanks for holding, Lisa. Mr. Smith is currently in a meeting. May I get your number so he can return your call?” 5. We send you a message with the caller’s info. “Lisa Robinson is interested in your service. Her number is…” FEATURES - 24/7 Availability: Have a Posh receptionist answer calls whenever you want, including after hours with custom call routing. - Call Handling: Set your status with the tap of a button to control when you would like calls transferred to you or when you prefer we take a message. - Message Management: Choose if you want to receive messages via text, email, or through the app where all messages are logged (includes filtering and archiving abilities). - Integrations: We can integrate with your software to provide appointment scheduling and lead intake service. - Bilingual: English and Spanish available. - Texting and Calling: Text or call any number from the Posh app to keep your personal cell number private. - Voicemail: Each Posh account includes voicemail that has transcription capabilities. - Task Assistant: Your Posh receptionist can make outbound calls for you to provide or gather additional info. - Security: All your data is protected – the Posh app requires a unique login and password to access messages and manage your account. GET STARTED Visit posh.com or call us at 866-GET-POSH to speak to a representative about our affordable service plans. Once your service is setup, download the Posh app, and have Posh answer your calls whenever you like!
Ruby 2.0 Virtual Receptionists
This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.
- Virtual phone receptionists
- Website chat support
- Personalized customer experiences
- FAQ answering
- Call transferring
- Message taking
- Lead information collection
Read full descriptionHide full description
Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.
Screenshots
Verdict
Posh Virtual Receptionists and Ruby 2.0 Virtual Receptionists both sit at 4.9 stars, but that hides the real split: 100% of Posh Virtual Receptionists's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's. Posh Virtual Receptionists also leads on monetization model (free vs freemium). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Posh Virtual Receptionists against 4.8 for Ruby 2.0 Virtual Receptionists. Both are backed by a comparable volume of ratings — 144 and 338 respectively. Written reviews are what separate them: 100% of Posh Virtual Receptionists's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's.
Posh Virtual Receptionists ships an update monthly, Ruby 2.0 Virtual Receptionists every 3 weeks. The most recent releases landed on October 12, 2026 and October 7, 2026 respectively.
| Parameter | Posh Virtual Receptionists | Ruby 2.0 Virtual Receptionists |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (144 ratings) — better | 4.8 (338 ratings) |
| Positive reviews | 100.0% of reviews — better | 26.7% of reviews |
| Number of ratings | 144 | 338 — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 136 MB | 69 MB |
| Age rating | 4+ | 17+ |
| Developer | POSH Virtual Receptionists LLC | Ruby Virtual Receptionists LLC |
Customer experience
Posh Virtual Receptionists
Ruby 2.0 Virtual Receptionists
Bugs and requests
Posh Virtual Receptionists
Not enough reviews yet to summarise bugs or requests.
Ruby 2.0 Virtual Receptionists
Reported bugs
14 issues- App is frustratingly slow and unreliable
- App hasn't had meaningful updates in over a year
- Messages lag, call logs take forever to load, push notifications often fail
- iOS and website app are horrific and incoherent
- Duplicated charges for the same call
Show 9 moreShow fewer
- Consistent errors with the service
- App version 1.2.2 broke outgoing texting functionality (missing toll-free number option)
- New app rollout was a disaster with poor quality assurance
- Abrupt switch to a new app with no prior notice caused downtime
- Password reset functionality is broken, requiring multiple devices and resets
- No notification for incoming texts
- System makes it difficult to click on customer calls and texts, sometimes texting own number
- Broken image link where a texted video was supposed to be
- Ruby 2.0 iOS version does not function on or provide support for legacy devices
Requested features
8 requests- Release a native rebuild of the app
- Fix the technology problems plaguing the platform
- Fix the issue with outgoing texts showing a random local number
- Improve app quality assurance
- Provide notifications for incoming texts
Show 3 moreShow fewer
- Make it easier to click on customer calls and texts
- Fix the broken image link for texted videos
- Ensure app functions on legacy devices
In-app purchases
Posh Virtual Receptionists
No in-app purchases
Ruby 2.0 Virtual Receptionists
No in-app purchases
Questions
Is Posh Virtual Receptionists free?
Is Ruby 2.0 Virtual Receptionists free?
Which has better reviews, Posh Virtual Receptionists or Ruby 2.0 Virtual Receptionists?
Do Posh Virtual Receptionists or Ruby 2.0 Virtual Receptionists have ads?
Which is updated more often, Posh Virtual Receptionists or Ruby 2.0 Virtual Receptionists?
Other comparisons















