Ruby 2.0 Virtual Receptionists vs Answering Legal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ruby 2.0 Virtual Receptionists
This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.
- Virtual phone receptionists
- Website chat support
- Personalized customer experiences
- FAQ answering
- Call transferring
- Message taking
- Lead information collection
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Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.
Answering Legal
This app centralizes all your firm's communications, allowing virtual receptionists to perform custom legal intakes. Messages are delivered directly to your phone, enabling quick responses and efficient client acquisition from anywhere.
- Centralized message management
- Custom legal intake forms
- One-button response options
- 24/7 live support access
- Remote firm management
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All Your Firm’s Messages, All in One Place The Answering Legal mobile app is an extension of our acclaimed virtual receptionist service. Our receptionists will perform custom legal intakes to make sure you always have the information you need to secure your new clients’ business. The messages our virtual receptionists take on your behalf will be sent straight to your phone via our mobile app. Using Answering Legal’s iOS app, you’ll be able to: — View and organize your messages in one place, making them more accessible. — Respond to callers via email, phone call and text message with just one button. — Contact our 24/7 live support team to make changes to your account on the fly. With Answering Legal’s mobile app, you’ll be able to run your firm from anywhere. Our 24/7 live receptionists will be available to capture leads for your firm no matter where you are, without interrupting your work. Note that in order to use the Answering Legal app, you must have an active Answering Legal account. We’re a dedicated legal answering service, so we only answer the phone for lawyers like you. If you’d like to learn more about Answering Legal, check out our website: www.answeringlegal.com
Screenshots
Verdict
The clearest difference is review sentiment: Answering Legal at 67% against Ruby 2.0 Virtual Receptionists's 27%. Answering Legal also leads on monetization model (free vs freemium). Ruby 2.0 Virtual Receptionists's advantage is rating (4.8 vs 4.3) and ratings volume (338 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ruby 2.0 Virtual Receptionists holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: Ruby 2.0 Virtual Receptionists has 338 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 27% of Ruby 2.0 Virtual Receptionists's written reviews are positive against 67% of Answering Legal's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on October 7, 2026.
| Parameter | Ruby 2.0 Virtual Receptionists | Answering Legal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (338 ratings) — better | 4.3 (6 ratings) |
| Positive reviews | 26.7% of reviews | 66.7% of reviews — better |
| Number of ratings | 338 — better | 6 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 69 MB | 58 MB |
| Age rating | 17+ | 17+ |
| Developer | Ruby Virtual Receptionists LLC | Ring Savvy, Inc |
Customer experience
Ruby 2.0 Virtual Receptionists
Answering Legal
Bugs and requests
Ruby 2.0 Virtual Receptionists
Reported bugs
14 issues- App is frustratingly slow and unreliable
- App hasn't had meaningful updates in over a year
- Messages lag, call logs take forever to load, push notifications often fail
- iOS and website app are horrific and incoherent
- Duplicated charges for the same call
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- Consistent errors with the service
- App version 1.2.2 broke outgoing texting functionality (missing toll-free number option)
- New app rollout was a disaster with poor quality assurance
- Abrupt switch to a new app with no prior notice caused downtime
- Password reset functionality is broken, requiring multiple devices and resets
- No notification for incoming texts
- System makes it difficult to click on customer calls and texts, sometimes texting own number
- Broken image link where a texted video was supposed to be
- Ruby 2.0 iOS version does not function on or provide support for legacy devices
Requested features
8 requests- Release a native rebuild of the app
- Fix the technology problems plaguing the platform
- Fix the issue with outgoing texts showing a random local number
- Improve app quality assurance
- Provide notifications for incoming texts
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- Make it easier to click on customer calls and texts
- Fix the broken image link for texted videos
- Ensure app functions on legacy devices
Answering Legal
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ruby 2.0 Virtual Receptionists
No in-app purchases
Answering Legal
No in-app purchases
Questions
Is Ruby 2.0 Virtual Receptionists free?
Is Answering Legal free?
Which has better reviews, Ruby 2.0 Virtual Receptionists or Answering Legal?
Do Ruby 2.0 Virtual Receptionists or Answering Legal have ads?
Which is updated more often, Ruby 2.0 Virtual Receptionists or Answering Legal?
Other comparisons
