Comparison

Ruby 2.0 Virtual Receptionists vs SimplyWise

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ruby 2.0 Virtual Receptionists

This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.

Highlights
  • Virtual phone receptionists
  • Website chat support
  • Personalized customer experiences
  • FAQ answering
  • Call transferring
  • Message taking
  • Lead information collection
Features
Read full description

Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.

About

SimplyWise

This AI-powered virtual assistant automates call handling, schedules appointments, and flags urgent messages for small businesses. It offers 24/7 availability with a human-like voice and multilingual support, ensuring you never miss important communications.

Highlights
  • 24/7 call handling
  • Smart appointment scheduling
  • Urgent message alerts
  • Multilingual communication
  • Human-like AI voice
Features
Read full description

Your Smart, 24/7 Virtual Assistant for Business Efficiency SimplyWise AI Receptionist is the essential tool for small business owners looking to streamline their daily operations. Your AI-powered assistant automates call handling, schedules appointments, and flags urgent messages—all with human-like clarity and multilingual support. Never miss a call or important message again. Key Features: 24/7 Call Handling: Automatically answer and manage calls anytime, ensuring your business is always available. Smart Scheduling: Schedule meetings and appointments seamlessly, keeping your calendar organized. Urgent Alerts: Flag priority messages and calls so you respond to what matters most, faster. Multilingual Support: Communicate with clients in multiple languages for a global reach. Human-Like Voice: AI so natural, it’s hard to tell it apart from a real person. Boost your productivity, provide exceptional client service, and keep your business running smoothly with the power of AI. To learn more, visit our Terms of Service at https://www.simplywise.com/terms/receptionist

Screenshots

Ruby 2.0 Virtual Receptionists3 screens
SimplyWise4 screens

Verdict

The call

Ruby 2.0 Virtual Receptionists and SimplyWise both sit at 4.8 stars, but that hides the real split: 74% of SimplyWise's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's. Ruby 2.0 Virtual Receptionists's advantage is in-app purchases (none vs 5) and ads (none vs shown). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. SimplyWise sells 5 in-app purchases, starting at $0.99 per month. Ruby 2.0 Virtual Receptionists asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Ruby 2.0 Virtual Receptionists against 4.8 for SimplyWise. Both are backed by a comparable volume of ratings — 338 and 657 respectively. Written reviews are what separate them: 27% of Ruby 2.0 Virtual Receptionists's written reviews are positive against 74% of SimplyWise's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 7, 2026 and October 13, 2026 respectively.

Scorecard4 real differences · 6 level
Ruby 2.0 Virtual Receptionists versus SimplyWise: the parameters behind the verdict, then further details
ParameterRuby 2.0 Virtual ReceptionistsSimplyWise
PriceFreeFree
Rating4.8 (338 ratings)4.8 (657 ratings)
Positive reviews26.7% of reviews74.3% of reviews — better
Number of ratings338657 — better
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFreemiumFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better15.5
Further details — not scored
Size69 MB98 MB
Age rating17+17+
DeveloperRuby Virtual Receptionists LLCSimplyWise, Inc.

Customer experience

Ruby 2.0 Virtual Receptionists

All ratings338 ratings
Positive95.6%
Neutral2.1%
Negative2.4%
Written reviews15 reviews
Positive26.7%
Neutral0.0%
Negative73.3%

SimplyWise

All ratings657 ratings
Positive93.6%
Neutral3.7%
Negative2.7%
Written reviews35 reviews
Positive74.3%
Neutral0.0%
Negative25.7%

User reviews

Ruby 2.0 Virtual Receptionists

From 338 App Store ratings

What we love

  • 👍 Polite and professional receptionists
  • 👍 Great service overall
  • 👍 App is great
  • 👍 Well worth the money
  • 👍 Top-tier service provided

Room to improve

  • 🐛 Frustratingly slow app
  • 🐛 Unreliable app performance
  • 🐛 App feels stuck in time
  • 🐛 No meaningful updates
  • 🐛 Messages lag

SimplyWise

From 657 App Store ratings

What we love

  • 🚀 Great call handling
  • 👍 Intuitive AI receptionist
  • 👍 Helpful for small businesses
  • 👍 Reliable 24/7 assistant

Room to improve

  • 🐛 Glitchy performance
  • 🐛 Account deletion issues
  • 🔍 Limited features (no WhatsApp support)

Bugs and requests

Ruby 2.0 Virtual Receptionists

Reported bugs

14 issues
  • App is frustratingly slow and unreliable
  • App hasn't had meaningful updates in over a year
  • Messages lag, call logs take forever to load, push notifications often fail
  • iOS and website app are horrific and incoherent
  • Duplicated charges for the same call
Show 9 more
  • Consistent errors with the service
  • App version 1.2.2 broke outgoing texting functionality (missing toll-free number option)
  • New app rollout was a disaster with poor quality assurance
  • Abrupt switch to a new app with no prior notice caused downtime
  • Password reset functionality is broken, requiring multiple devices and resets
  • No notification for incoming texts
  • System makes it difficult to click on customer calls and texts, sometimes texting own number
  • Broken image link where a texted video was supposed to be
  • Ruby 2.0 iOS version does not function on or provide support for legacy devices

Requested features

8 requests
  • Release a native rebuild of the app
  • Fix the technology problems plaguing the platform
  • Fix the issue with outgoing texts showing a random local number
  • Improve app quality assurance
  • Provide notifications for incoming texts
Show 3 more
  • Make it easier to click on customer calls and texts
  • Fix the broken image link for texted videos
  • Ensure app functions on legacy devices

SimplyWise

Reported bugs

2 issues
  • Test receptionist option doesn't work
  • Forwarding setup issues

Requested features

2 requests
  • Download call recordings
  • Text-based receptionist responses

In-app purchases

None

Ruby 2.0 Virtual Receptionists

No in-app purchases

5 purchases

SimplyWise

Subscriptions5
  • AI Receptionist Business7 Days trial$0.991 Month
  • AI Receptionist Business7 Days trial$4.991 Month
  • AI Receptionist Business7 Days trial$9.991 Month
Show 2 more
  • AI Receptionist Business7 Days trial$19.991 Month
  • AI Receptionist Business7 Days trial$29.991 Month

Questions

Is Ruby 2.0 Virtual Receptionists free?
Ruby 2.0 Virtual Receptionists is free to download, with no in-app purchases.
Is SimplyWise free?
SimplyWise is free to download, with in-app purchases available.
Which has better reviews, Ruby 2.0 Virtual Receptionists or SimplyWise?
Ruby 2.0 Virtual Receptionists and SimplyWise are both rated 4.8 out of 5 on the App Store, from 338 and 657 ratings respectively.
Do Ruby 2.0 Virtual Receptionists or SimplyWise have ads?
SimplyWise shows ads; Ruby 2.0 Virtual Receptionists does not.
Which is updated more often, Ruby 2.0 Virtual Receptionists or SimplyWise?
Ruby 2.0 Virtual Receptionists ships an update every 3 weeks, and SimplyWise every 3 weeks. Most recently, Ruby 2.0 Virtual Receptionists was updated on October 7, 2026 and SimplyWise on October 13, 2026.

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