AnswerConnect vs Ruby 2.0 Virtual Receptionists
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AnswerConnect
Manage your live reception account on your iOS device. This app provides access to a 24/7 customer service team, allowing you to view messages, customer contact information, and collaborate with your team. Stay updated on all customer interactions and ensure no message is missed.
- View inbound messages
- Access customer contact information
- Receive message notifications
- Forward messages via email/SMS
- Add notes to messages
- Collaborate with team on messages
- Archive messages
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AnswerConnect allows you to access and update your AnswerConnect live reception account on your iOS device. AnswerConnect gives you a 24/7 customer service team of experienced, friendly receptionists for your business. Get AnswerConnect’s live-answering service dashboard in your pocket and never miss a customer's message. Harness the best of AnswerConnect and ensure that you stay updated of all the customer messages we take on behalf of your business. With AnswerConnect iOS app you can: -- View inbound messages taken by our customer service team -- Access contact information of your customers -- Receive notifications for both customer messages and team chats alike -- Forward customer messages to your team via email/SMS -- Add notes to a customer message for your team to view -- Report a problem or an issue to the admin. -- Switch to Chats to collaborate with Team on client messages -- Archive messages for future use Note: It is essential to have a live AnswerConnect account to access the iOS app
Ruby 2.0 Virtual Receptionists
This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.
- Virtual phone receptionists
- Website chat support
- Personalized customer experiences
- FAQ answering
- Call transferring
- Message taking
- Lead information collection
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Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.
Screenshots
Verdict
AnswerConnect and Ruby 2.0 Virtual Receptionists both sit at 4.7 stars, but that hides the real split: 52% of AnswerConnect's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's. AnswerConnect also leads on monetization model (free vs freemium) and update cadence (every 9 days vs every 3 weeks). Ruby 2.0 Virtual Receptionists's advantage is iOS requirement (13.0 vs 15.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for AnswerConnect against 4.8 for Ruby 2.0 Virtual Receptionists. Both are backed by a comparable volume of ratings — 1.1K and 337 respectively. Written reviews are what separate them: 52% of AnswerConnect's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's.
AnswerConnect ships an update every 9 days, Ruby 2.0 Virtual Receptionists every 3 weeks. The most recent releases landed on September 24, 2026 and July 5, 2026 respectively.
| Parameter | AnswerConnect | Ruby 2.0 Virtual Receptionists |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.1K ratings) | 4.8 (337 ratings) — better |
| Positive reviews | 52.4% of reviews — better | 26.7% of reviews |
| Number of ratings | 1.1K — better | 337 |
| Update frequency | Every 9 days — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 233 MB | 68 MB |
| Age rating | 4+ | 17+ |
| Developer | AnywhereWorks | Ruby Virtual Receptionists, LLC |
Customer experience
AnswerConnect
Ruby 2.0 Virtual Receptionists
Bugs and requests
AnswerConnect
Reported bugs
3 issues- Notifications not working as expected
- App crashes and compatibility issues
- Inconsistent performance across devices
Requested features
3 requests- Detailed call logs and usage tracking
- Customizable notification settings
- Improved integration with scheduling tools
Ruby 2.0 Virtual Receptionists
Not enough reviews yet to summarise bugs or requests.
In-app purchases
AnswerConnect
No in-app purchases
Ruby 2.0 Virtual Receptionists
No in-app purchases
Questions
Is AnswerConnect free?
Is Ruby 2.0 Virtual Receptionists free?
Which has better reviews, AnswerConnect or Ruby 2.0 Virtual Receptionists?
Do AnswerConnect or Ruby 2.0 Virtual Receptionists have ads?
Which is updated more often, AnswerConnect or Ruby 2.0 Virtual Receptionists?
Other comparisons
