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SMOU - Mobility Services

SMOU - Mobility Services

Pay at parking meter, taxis…

643 ratings
260 reviews
🔧 Utilities
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • February 2, 2019
  • July 27, 2026

Features

Developer

Ajuntament de Barcelona
✨Promote your app ✨
SMOU - Mobility Services screenshot #1 for iPhone
SMOU - Mobility Services screenshot #2 for iPhone
SMOU - Mobility Services screenshot #3 for iPhone
SMOU - Mobility Services screenshot #4 for iPhone
SMOU - Mobility Services screenshot #5 for iPhone
SMOU - Mobility Services screenshot #6 for iPhone
SMOU - Mobility Services screenshot #7 for iPhone
SMOU - Mobility Services screenshot #8 for iPhone
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About

This app consolidates various urban mobility services in Barcelona and its metropolitan area. It allows users to pay for parking, book taxis, manage resident parking, and access public transport information and shared mobility options.

✓Pay for blue zone parking meters
✓Find and pay for parking spaces
✓Book and pay for taxis
✓Manage resident parking
✓Access public transport information
✓Use shared mobility services (bikes, scooters, cars)
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What users say

Summarized from real user reviews of SMOU. Based on 643 reviews and a 4.2/5 average, it highlights the 2 positives and 6 negatives reviewers mention most about this Navigation app.

Positive things

  • 🚀Great idea but slowest app ever
  • 👍Excellent app for connecting transportation options

Negative things

  • 🐛Glitchy, buggy, and unreliable
  • 🔍Confusing user interface
  • 🚲Lack of available and working bikes
  • 🤷‍♂️Not made for tourists
  • 💳Annual subscription only
  • 🗺️Poor map functionality
See all reviews
+1

What's New in SMOU

6.14.2

July 27, 2026

Enjoy a refreshed experience! We've introduced a new design across the Public Transport screens and shared mobility services. Finding carsharing, motosharing and bike sharing options is now easier, more intuitive and more visual, helping you find the transport you need more quickly. This update also includes minor bug fixes to make getting around with the app even better.

More

Events

Read more about New SMOU parking meter
Event EndedMajor Update

New SMOU parking meter

Complete redesign of the Parking Meter service

Mar 27, 2026 — Apr 26, 2026

Read More

Read more about New BCN Residents on SMOU
Event EndedMajor Update

New BCN Residents on SMOU

Complete redesign of the Residentes BCN service

Feb 23, 2026 — Mar 26, 2026

Read More

Read more about Enhanced charging experience
Event EndedMajor Update

Enhanced charging experience

We’re upgrading the Endolla Barcelona service

Jan 21, 2026 — Feb 21, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Nichts für Touristen

Hallo, sehr schlechter Service, sich mal eben ein Fahrrad auszuleihen ist nicht möglich ohne Ausweis und einem komplizierten nicht smarten Anmeldevorgang. Wir sind dann auf andere Verleihdienste ausgewichen, da die viel unkomplizierter waren und man direkt los fahren konnte.
Ich empfehle es niemandem. Lime & Co sind smarter.
Show more
TheEd1989TheEd1989

Response from developer

Hola! Bicing es un servicio anual destinado para residentes en el estado español, por ese motivo la web o la aplicación smou solo permiten el alta con DNI o NIE. Si dispones de pasaporte de la Unión Europea, excepcionalmente, puedes darte de alta en el Punt d’Atenció Ciutadana, solicitando cita previa llamando al 938875034. Saludos.

Stop nagging me for reviews.

Stop nagging me for reviews.
jucon_reviewsjucon_reviews

The worst

The worst application I’ve ever been forced to consistently use. Even the improvements make it worse.
jsanc89jsanc89

Comodidad

Es muy fácil hacer los trámites y además están ya en muchos sitios! Facilitan la vida!
anamariaellenanamariaellen

why the update?????

since last update the app is terrible
Hugo78tktHugo78tkt
See 255 more reviews

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User experience

🐞

Reported Bugs

4 issues

Frequent app crashes and disconnections

Bug

Issues with email verification and login

Bug

Incorrect bike availability information

Bug

Problems with reserving and unlocking bikes

Bug
✨

Requested Features

5 requests

Ability to report broken bikes

Feature

Faster QR code scanning

Feature

NFC integration for bike unlocking

Feature

Offline access to Bicing card

Feature

Improved real-time availability of bikes

Feature

FAQ

What does the SMOU app do?

SMOU is a comprehensive mobility services app for Barcelona and its metropolitan area. It allows you to pay for blue zone parking meters, find and pay for parking spaces in car parks, book and pay for taxi rides, manage resident parking, and access information for public transport like metro, tram, and trains. It also integrates with shared mobility services.

What are the key features of SMOU?

Key features include paying for blue zone parking meters directly from your phone, locating and paying for parking in car parks using number plate recognition, booking taxis 24/7 and scheduling rides in advance, managing Barcelona resident parking tickets, and viewing public transport timetables and routes. It also supports electric car charging and integrates with various shared mobility services.

Is SMOU a free app?

The SMOU app itself is free to download and use. However, users will incur costs for the services they utilize through the app, such as parking fees, taxi fares, and charges for shared mobility services. These are paid directly through the app.

What areas does SMOU cover?

SMOU covers Barcelona and a wide range of municipalities within its metropolitan area. This includes cities like Badalona, Castelldefels, Cornellà de Llobregat, Esplugues de Llobregat, El Prat de Llobregat, Gavà, l’Hospitalet de Llobregat, Montgat, Sant Adrià de Besòs, Sant Boi de Llobregat, Sant Feliu de Llobregat, Sant Joan Despí, Sant Just Desvern, Santa Coloma de Gramenet, Sant Vicenç dels Horts, Sant Andreu de la Barca, and Viladecans for parking services.

How can I use SMOU for public transport?

SMOU provides information to help you navigate using public transport in Barcelona and its metropolitan area. You can check timetables and find routes for the Barcelona Metro, Tram, FGC trains, and Rodalies (Renfe) trains. This allows you to plan your journeys efficiently using these services.