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Snapper

Snapper

The perfect Snapper companion

219 ratings
138 reviews
💰 Finance
✈️ Travel
Free

Details

Released
November 24, 2020
Updated
January 21, 2026

Developer

Snapper Services Ltd
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Reviews summary↘︎
⭐138
Reviews↘︎
📝5+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your transit card on the go. Check your balance, top up your card, and view transaction history. Collect refunds and pending top-ups easily.

✓Scan Snapper card
✓Check real-time balance
✓Top-up card
✓View transaction history
✓Collect pending refunds
✓Save payment details
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What users say about Snapper

Reviews of Snapper are mostly negative: the Travel app is rated 4.7/5 from 219 App Store ratings. What users like most: easy to use, convenient top-up options. Top complaints: excessive fees and surcharges, unreliable and glitchy. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🚀Convenient top-up options
  • 👍Useful app features
  • 🚀Efficient and practical
  • 👍Good customer support

Negative things

  • 💰Excessive fees and surcharges
  • 🐛Unreliable and glitchy
  • 🔒Security and account access issues
  • 👎Outdated technology and user experience
  • 🚫Limited payment options
See all reviews

What's New in Snapper

1.22.1

January 21, 2026

Enhanced card reading experience by helping users recover from certain NFC issues, along with minor UI experience improvements.

User reviews

Most RecentHighest RatedLowest Rated

Too many steps

Am a newbie - card takes forever to scan on new iPhone pro max - expect that if money is added it's instant. Thought I had another week added - as gone from my bank account - but card registered negative funds after a trip. Tried to see what was up - figured I needed to select the word top up by yesterdays figure - and it took another chunky amount from the bank account. Thought pin was activating a missed step - not another withdrawal.
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TTuiroa233

garbage

terrible app from a terrible company
Ssneezymac

Easy peasy way to update snapper

Easy to use. Can update anytime anywhere
LBLet happiness be

Charged for paying

Card payment charges when there is no other way to pay (surely this should be built into the fare if it can’t be avoided); no way of paying for day or monthly passes with existing balance.
MMadeUpName3

Surcharge

No surcharge
DDieracing11
See 133 more reviews

Developer apps

Mosaiq Go
Mosaiq Go

by Snapper Services Ltd

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Card scanner not working

Bug

App crashing or freezing

Bug

Inconsistent top-up and balance updates

Bug

Compatibility issues with newer devices

Bug

Account login and access problems

Bug
✨

Requested Features

5 requests

Eliminate the need for a physical card

Feature

Integrate with mobile payment systems

Feature

Provide remote top-up and account management

Feature

Improve card reader and scanning functionality

Feature

Offer auto top-up and balance monitoring

Feature

FAQ

What can I do with this app?

This app allows you to scan your Snapper card to check its real-time balance, view concession types, and top up your card with a minimum of $1. You can also view pass information, save payment details, and collect pending refunds or top-ups.

How do I top up my card?

You can top up your Snapper card directly through the app by scanning your card and selecting the top-up option. A minimum top-up amount of $1 applies. You can also save your payment details for quicker future transactions.

Is this app compatible with all Snapper cards?

The app is compatible with most Snapper cards. However, it is not compatible with RideBank cards. If you have an older Snapper card without a '+' in the corner, you can get it swapped for free by visiting www.snapper.co.nz/contact-us/.

Can I see my past transactions?

Yes, the app provides a comprehensive transaction history. You can view details of your travel, top-ups, refunds, or balance transfers directly within the app.

Is there a cost to use this app?

No, this application is completely free to download and use. There are no subscription fees or in-app purchases required to access its features.