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Snapper

Snapper

The perfect Snapper companion

200 ratings
133 reviews
💰 Finance
✈️ Travel
Free

Details

  • Released
  • Updated
  • November 24, 2020
  • January 21, 2026

Developer

Snapper Services Ltd
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⭐133
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🔄6+ apps
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❓5 answered
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About

Manage your transit card on the go. Check your balance, top up your card, and view transaction history. Collect refunds and pending top-ups easily.

✓Scan Snapper card
✓Check real-time balance
✓Top-up card
✓View transaction history
✓Collect pending refunds
✓Save payment details
Show original description

What users say

Summarized from real user reviews of Snapper. Based on 200 reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Easy to use
  • 🚀Convenient top-up options
  • 👍Useful app features
  • 🚀Efficient and practical
  • 👍Good customer support

Negative things

  • 💰Excessive fees and surcharges
  • 🐛Unreliable and glitchy
  • 🔒Security and account access issues
  • 👎Outdated technology and user experience
  • 🚫Limited payment options
See all reviews

What's New in Snapper

1.22.1

January 21, 2026

Enhanced card reading experience by helping users recover from certain NFC issues, along with minor UI experience improvements.

User reviews

Most RecentHighest RatedLowest Rated

Why is there a 1.5% processing fee on your own app

Money drain
tioJNtioJN

Charging for processing is rude

Charging for processing should be allowed
hreggomhreggom

Snapper

I think the Snapper app is absolutely fantastic. It is easy to use. It is convenient. It is a shame that they are taking it out of circulation.
CurtisemjayCurtisemjay

Simple to use, no nonsense

Simple to use, does exactly what’s needed with no nonsense. The fact you can top up any card with a simple tap, rather than messing around with accounts, is perfect… makes it easy to manage my own Snapper and my daughter’s.
Morkle-DFUMorkle-DFU

Fines

Too many when it’s clear ide just forgotten to snap off.
Too many finesToo many fines
See 128 more reviews

Developer apps

Mosaiq Go
Mosaiq Go

by Snapper Services Ltd

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Card scanner not working

Bug

App crashing or freezing

Bug

Inconsistent top-up and balance updates

Bug

Compatibility issues with newer devices

Bug

Account login and access problems

Bug
✨

Requested Features

5 requests

Eliminate the need for a physical card

Feature

Integrate with mobile payment systems

Feature

Provide remote top-up and account management

Feature

Improve card reader and scanning functionality

Feature

Offer auto top-up and balance monitoring

Feature

FAQ

What can I do with this app?

This app allows you to scan your Snapper card to check its real-time balance, view concession types, and top up your card with a minimum of $1. You can also view pass information, save payment details, and collect pending refunds or top-ups.

How do I top up my card?

You can top up your Snapper card directly through the app by scanning your card and selecting the top-up option. A minimum top-up amount of $1 applies. You can also save your payment details for quicker future transactions.

Is this app compatible with all Snapper cards?

The app is compatible with most Snapper cards. However, it is not compatible with RideBank cards. If you have an older Snapper card without a '+' in the corner, you can get it swapped for free by visiting www.snapper.co.nz/contact-us/.

Can I see my past transactions?

Yes, the app provides a comprehensive transaction history. You can view details of your travel, top-ups, refunds, or balance transfers directly within the app.

Is there a cost to use this app?

No, this application is completely free to download and use. There are no subscription fees or in-app purchases required to access its features.