Documents not working since update
Since the last update, most documents won’t open anymore. Error message appears that I shall update to newest version. Sends me to App Store but there is no update available. Please fix this Snap Chat team…….
HHumanelek
Excellent app!
I have been using this app for years and love it. Its user friendly and wonderful to have in the classroom and therapy room. Highly recommend!
BBecca200
Mrs L
This App has been an absolute game changer for my daughter. She lacks the motor skills to write so the App has opened up so many possibilities and lessons for her. Thank you. I don’t know where we’d be now without it. I have also been incredibly impressed by the speed and understanding of customer service. A glitch on the App was reported and rectified by an update in under 24 hours with regular communication throughout.
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MLMrs L123
Great app
Update (May18/23): App support has been very responsive. Fixed issues and had good communication through the whole experience.
Update (May 17/23): App support has been working with me to debug and may have resolved issues with upcoming update. Thanks. Will adjust my review again with newer release. Previously: It seems this new update (to introduce SnapType Pro 2) brings back some of the bugs reported years ago. It crashes when starting. It also deleted all my previous files as if I've never used SnapType before. After restarting my iPad (with latest iPadOS), app loads but only once. Device restart is required again. Repeats.
Update (May 17/23): App support has been working with me to debug and may have resolved issues with upcoming update. Thanks. Will adjust my review again with newer release. Previously: It seems this new update (to introduce SnapType Pro 2) brings back some of the bugs reported years ago. It crashes when starting. It also deleted all my previous files as if I've never used SnapType before. After restarting my iPad (with latest iPadOS), app loads but only once. Device restart is required again. Repeats.
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EEastcoaster.CR
Response from developer
Glad we could get this resolved for you! Thanks for your patience while founds the bugs.
Great when it works!
It’s a great tool when it actually works, but it crashes all the time. I bought it years ago and stopped using it because it was so frustrating. I just recently tried it again thinking they would have fixed the issue by now, but it’s doing the same thing!
S4school mom to 4
Response from developer
Hi. Please write to us at support@SnapTypeApp.com. Your app certainly shouldn't be crashing. Let's help you through it. Thanks!
