Worst customer service ever!!
I am beyond frustrated!! My subscription is paid through August 2024. The last issue was November 13, 2023. I have written at least a dozen if not more messages with no response! I have canceled my subscription. I am out the money I’ve already paid. There good at taking your money!! How do I get a response? If I could I would give a rating it would be ZERO! I want my money back! What a rip off!
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iPad app is AWFUL, stopped working last month
And “Customer Service” (if you could call it that) is non-existent. I was a print version subscriber for decades and went to digital for convenience. Now I’ve gotten neither. Last edition was November 12th. Restarted my iPad figuring I’d try to refresh, now app won’t even open! About to cancel! How do I get my money back for non-delivered issues?
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Horrible now
I’ve had this subscription for quite a few years now and off and on I had problems with it but they were always fixed by removing the app and then adding it again. But not now and the customer service is awful, they don’t help at all! It’s been at least a month now and the new issue will not load. I think I’ve missed the last 4. I am going to cancel the subscription and would recommend against purchasing this!
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Not getting new issues
Last issue I received was November 13. I figured I would restart my iPad to refresh, now the app won’t even open!
Where are my issues?
The customer service is the worst I’ve ever dealt with. I am paying for a subscription for a magazine that rarely gets delivered to me. This is week two of no new issues and it is ridiculous. I am fed up with the lack of support from the company. What am I paying for? I have emailed them twice over two weeks about this without no response. This happens about every other week now. Absurd…
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