Social Master App User Reviews

Top reviews

Bugs

Please fix bugs when iPhone user scales QR CODE BECAUSE IT MAKES THEM DOWNLOAD TO FILE instead of directly creating a contact sometimes.

Forgot About Their Customers

Bought the card 2 years ago. Doesn’t work today. I had trouble even using their online chat feature. Many errors pop up. Wondering if I got hoodwinked into a bait and switch. I bought this thing thinking I’d have it operational forever, I guess not. Buyer Beware.

Useless

I ordered the card and got it setup right away it worked great for a few months and now it is useless. My profile only shows my name, not even a contact phone number. When I try to update info in the app or “view my public profile” the app crashes. I have tried everything, deleting app and reinstalling, installing on new iPhone, and even reinstalling iOS. But it’s the same result every time. Not sure what changed in there end but the app has zero functionality now.
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FIX YOUR APP!!

Hasn’t worked in months. Crashes constantly. Extremely frustrating

Useless

It worked. But left the company I put on.
However you can’t change the details without access to that email account that you know longer have. Making this useless

As of Nov 22, 2023 the app does not work

Buyer, beware, as of today’s date, the app will not work at all. I’ve spent money on the metal card, which was a waste. I purchased the pro subscription, which was a waste. None of it works. Do not download this app.

App needs significant improvement.

This app crashes frequently on my phone when I’m trying to update or change settings. Light and dark setting doesn't work, trying to add the option to my apple wallet causes the app to crash everytime. This is a great concept but there are some major tech enhancements that need to happen!

Could be better

The app keeps crashing when trying to modify your profile. Needs some work. Was considering ordering the Titanium but glad I didn’t since the app isn’t there yet. Unfortunate.

Almost but not great

For a digital card, it started ok. But one number, has social media links (why do you want to share these?). So it has your email and phone number. But it seems that more is available once you add a business account for 2 to 3.00 per month! Again, why? It’s a $20.00 card, can send my info out via apple for free!
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Lies hidden fees

Theres lies and hidden fees

You get what you pay for

Everything worked fine at first. Some what easy to add all your contact information. Trying to highlight exactly what way you’d like the person to be able to contact you, the app gets glitchy and closes. Definitely could use some work. Lots of bugs .

Keeps Glitching

Not sure what’s going on with this, but every time I go into the app on my phone, it glitches and doesn’t allow me to go back to the home page. It’s infuriating. I hope this is fixed. I came to the App Store hoping maybe I just hadn’t updated the app and that’s why it wasn’t glitching, but nope.

Affordable tool without the fees and hassle

My card arrived quickly from Amazon, and set up was incredibly easy. Like many others, I received initial error messages when setting up my profile, do not be discouraged. Even though it says an error occurred, my settings and profile were saved properly the very first time. It took about 10 minutes to upload my photo and enter all of my contact and socials information and the QR code and tap function work like a charm. I gave it 4 starts because the plastic is flimsier than I expected. I thought it would feel like a standard plastic debit or credit card, but it’s a bit thinner than that. All in all great product and easy to use. I highly recommend!
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The gamble that didn’t stick to the wall…

I’ll keep this short and sweet.

Customer service is nonexistent.
Multiple inquiries, no response. After a week, got a text, sent proof of order, receipt, no response again… is this a joke?

I’ve bought a physical card (2). Look good, quality looks nice. But, the product doesn’t work… don’t waste your money…
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Can’t load business address

Address must match search criteria, but my business is located in a different city than the search criteria indicates, so you list me as being in a whole different city (with the same zip). Why not just let us key in an address of our own choosing??

Very disappointed

I ordered the NFC black series with engravement. Delivery wasn’t the quickest but when I finally got an email that it was delivered, I was puzzled because it wasn’t in my mailbox. My emails queries went unanswered. 4 days after the alleged delivery, I got a notification from usps that it was being held due to insufficient postage. I had to physically go and pay the shortage to collect it. I quickly opened it excited and here I was again disappointed, the engravement was extremely blurry, the card itself feels solid but that was it. Then I couldn’t figure out how to use it because my details weren’t coming up when activated despite me creating a profile on their app/site. Then I realized that they sent an incorrect print which they had confirmed was cancelled. So after all the wait and hassle, I got the wrong card and sloppy customer service. There is no number to call so you have to endure waiting on email responses, when they do answer, they answer parts of your query and its just an overall very frustrating process that is not worth it for me. I ended up asking for a refund. Btw. They refunded the extra postage I had to pay without apology or addressing any of the other issues and I still don’t know where the correct order is. I had high hopes for this product but it failed miserably all around and I’m having to seek alternative service.
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Amazing

This card is a life saver, i also bought the buzz.
It saved me a lot of money for buying business cards and it works perfectly

Perfect for the job

Very good quality, perfect updates.
The best out of all of the cards I’ve tried, and trust me i have tried a lot.

Gets Me More Follow Ups

I have had the Social Master metal business card and the Pet Tag for our dog for several months. The digital business card works well for the NFC and QR code but the most impressive part is being an entrepreneur, it seems to really make it simple to store my contact information immediately. I feel I get many more follow ups than I used to with regular business cards because after they scan my card I always “confirm” really quickly they saved all my information. Then I know they not only instantly have access to my contact info, but they get all my website and social details to look at later. I’m definitely a Social Master fan!
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Life saver!

I can’t stop raving about this card. Everyone I show wants one! From dates to business deals I’m winning!