Please fix this version of the app
I have used the predecessor to the current app many times. I always found it to be very useful and it worked well. However, with this new version, the functionality is very poor. It really really needs to be improved. This is not the way to communicate with County residents.
Helpful but not perfect!
Initial responses are fast but they advise they must prioritize requests and sometimes it may take a while to act due to staffing limitations. It has proven to be a good resource for my area.
MIXED RESULTS
First off, it’s a great idea. I’ve used it three times & one time it worked great, one time it didn’t work-ignored, and one time the county doesn't understand and is not responding with incorrect information. Unfortunately, the county is understaffed & can be unhelpful keeping the road’s safe.
Doesn’t work
This new app still doesn’t work. When I hit submit it just hangs forever
Useless for IOS
C’mon guys. This app doesn’t work for a person using an iPhone. Seventeen one star reviews over months and still no fix. Fail!
The previous version work. Not this one
The ability to tell county staff of problems is a good idea. The new app however stalls with a red X for where is the request and tell us more details . Getting a dead deer when it’s fresh seems better than after being picked over for many days, if at all
Not functional yet. Should not be launched
Can’t create an account.
Password prompt won’t propagate to functional mode.
Tech Support is just an email but won’t give options as to how to send.
I have read other reviews that say pics won’t load.
I can’t use the app and won’t use the app until it’s functional. Deleting off my phone now
Password prompt won’t propagate to functional mode.
Tech Support is just an email but won’t give options as to how to send.
I have read other reviews that say pics won’t load.
I can’t use the app and won’t use the app until it’s functional. Deleting off my phone now
Won’t upload pics from my phone
iPhone 15 won’t work with this app. You can’t upload pictures saved on your phone at the trouble spot. This app is pretty useless without that feature. I hope they fix it since the app is useful when it works.
Works fine for me
It looks like they fixed the bugs. It worked fine for me. Glad to have a way to report these issues!
App crashes
Please update the app... it continues to crash over and over.
Does not work
Using on iPhone. Tried to sign in and keeps crashing. Cannot add a report. Used to be able to use it. Not sure why it’s not working now.
Crashes on iOS
The app has not worked in awhile. Crashes on start up. I deleted it and reinstalled, still crashes. Too bad - it’s a handy app idea and when it worked it was great. Hopefully developer sees this and updates the app!
Waste of time
Lovely idea but just about impossible to complete a report on. A year ago I did not have an issue but I have just given up on trying to complete a report after the third time of trying for 10 minutes.
Great for reporting potholes
Good: Great app to report code violations, health/safety hazards, submit homeless outreach requests, report roadway issues like potholes, vegetation overgrowth, hazardous trees, plugged culvert, guardrail damage, or slides. Report issues with streetlights, signs, traffic signals and sign visibility, or litter. Had good experience (except for readability issues) creating a pothole report.
Also has road construction and closure info, local and county government contacts, and links to a wide variety of county info like airport, transportation, parks, animal services, etc.
Middle: Need to create an account in order to make a report. Viewing requests nearby always brings up a map centered on downtown Guerneville instead of your current location.
Bad: My pet peeve - the font size and color in the report section (and many other areas) is very small thin light gray font against a white background. VERY hard to read when outdoors in bright sunlight. App does not honor Accessability settings for larger or bold text.
Also has road construction and closure info, local and county government contacts, and links to a wide variety of county info like airport, transportation, parks, animal services, etc.
Middle: Need to create an account in order to make a report. Viewing requests nearby always brings up a map centered on downtown Guerneville instead of your current location.
Bad: My pet peeve - the font size and color in the report section (and many other areas) is very small thin light gray font against a white background. VERY hard to read when outdoors in bright sunlight. App does not honor Accessability settings for larger or bold text.
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