SolaXCloud Reviews: Is It Legit?

SolaXCloud
SolaXCloud
SolaX Power Network Technology (Zhejiang) Co. , Ltd.

Customer Experience

Positive experience21.7% of reviews
Neutral8.3% of reviews
Negative experience70.0% of reviews

~ Based on 516 written reviews from the US App Store.

What users say about SolaXCloud

Is SolaXCloud Safe?

Not enough ratings yet to assess SolaXCloud.

Is SolaXCloud Legit?

SolaXCloud appears to be a legitimate app. AppsHunter Legitimacy Score for SolaXCloud is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Latest upgrade bug

App is pretty good but the latest upgrade produced a large spike on 29th Oct and the monthly graph was then scaled to show 14MW which then made all the data from earlier in the month of around 10kw hidden.

Iwatch can’t use OS27

Please update the iwatch version ASAP

App not working

My contractor account along with my customers app isnt working after recent update

Can’t add or amend

Cant contact support at all regarding an issue changing my charging times…. Very disappointed

coles

Move is too slow for existing users. No new features at all, even UI change

Good App, but no AI integration

Sadly need to manually schedule all TOU or Automations - which has some limitations.

Australian inverters have all XSchedule benefits locked out at present - this would be a game changer…..

In the meantime app reflects production well, does allow some deeper automation but it makes it hard to optimise manually for things like ‘intuitively retaining battery headroom for peak production’ etc.
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Bring more functions

Compared with others, your movement is too slow.

Cutting Edge

Great app with good updates. Octopus Agile customers get the bonus of Intelligent Agile price tracking to charge batteries or export. Please add dry contact operation to Automation.

Last update

I’ve been happy with the app for a few years but the latest update has messed up my figures, the following day from install it shows I’ve imported 8,000 kWh in a day and exported 4,600 kWh when I’ve generated around 15kwh. Something is clearly broken…..

Useless

Keeps dropping and refusing to relink. App needs deleted and re installed several times to eventually work. Today it is just refusing to re link. Totally frustrating app that states your log in details are wrong even though they are your email you have had for decades🤬

Solax AI features not available in Australia

Even with new inverters, AI is disabled in Australia. We cant do storm watch, or have battery be used/auto charged based in forecasted usage or production - VERY disappointing.

Bugs

Please hire some good developer. This app sucks.

Stopped working

This App has stopped working.
I spent a while setting up TOU prices and times and now just says not supported ?
I can’t make any changes

Developers need to sort this issue ASAP

A bit difficult to use

The charging/discharging settings are clumsy and could have a much easier interface.
Settings things like minimum SOC is not obvious so you really need to read the manual to adjust basic settings.
The battery’s SOC is displayed down to one decimal point eg 79.0%
However it never reports the tenths of a percent - always .0%. Every time I use this app on iPhone it asks me if I want to paste data from my MacBook, which is super annoying. No other app does that.
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Brilliant

The app looks great with nice graphics showing electricity generation and use.
It is easy to navigate and set up the system.
I had issues that pointed to a need to update the firmware. It took a couple of days to get to the correct team, I’d recommend using the app to log any issues. The support team completed the firmware update remotely and their communication was very good.
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Automation based on export amount trigger

Missing the ability to trigger automation based on greater than or less than an export value

Good app, could be better

希望能加两个功能,一个是黑暗模式能跟随,二是首页能显示电池目前的工作模式。

Not bad but could be better

I only use TOU function and it works. UI is a bit outdated. I don’t need too much info on the home tab, so better to be able to customise.

By the way, where’s Sanja energy flow that has been requested for long long long long long time ago….

Not bad but could be better

I only use TOU function and it works. UI is a bit outdated. I don’t need too much info on the home tab, so better to be able to customise.

HS51 + X3 Hybrid

TOU working under Globird, but app could be more shiny.