Bugs
Please hire some good developer. This app sucks.
A bit difficult to use
The charging/discharging settings are clumsy and could have a much easier interface.
Settings things like minimum SOC is not obvious so you really need to read the manual to adjust basic settings.
The battery’s SOC is displayed down to one decimal point eg 79.0%
However it never reports the tenths of a percent - always .0%. Every time I use this app on iPhone it asks me if I want to paste data from my MacBook, which is super annoying. No other app does that.
Settings things like minimum SOC is not obvious so you really need to read the manual to adjust basic settings.
The battery’s SOC is displayed down to one decimal point eg 79.0%
However it never reports the tenths of a percent - always .0%. Every time I use this app on iPhone it asks me if I want to paste data from my MacBook, which is super annoying. No other app does that.
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Brilliant
The app looks great with nice graphics showing electricity generation and use.
It is easy to navigate and set up the system.
I had issues that pointed to a need to update the firmware. It took a couple of days to get to the correct team, I’d recommend using the app to log any issues. The support team completed the firmware update remotely and their communication was very good.
It is easy to navigate and set up the system.
I had issues that pointed to a need to update the firmware. It took a couple of days to get to the correct team, I’d recommend using the app to log any issues. The support team completed the firmware update remotely and their communication was very good.
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Automation based on export amount trigger
Missing the ability to trigger automation based on greater than or less than an export value
Good app, could be better
希望能加两个功能，一个是黑暗模式能跟随，二是首页能显示电池目前的工作模式。
Not bad but could be better
I only use TOU function and it works. UI is a bit outdated. I don’t need too much info on the home tab, so better to be able to customise.
By the way, where’s Sanja energy flow that has been requested for long long long long long time ago….
By the way, where’s Sanja energy flow that has been requested for long long long long long time ago….
Not bad but could be better
I only use TOU function and it works. UI is a bit outdated. I don’t need too much info on the home tab, so better to be able to customise.
HS51 + X3 Hybrid
TOU working under Globird, but app could be more shiny.
A bit difficult to use
The charging/discharging settings are clumsy and could have a much easier interface.
Settings things like minimum SOC is ready only if you know how to do it.
The battery’s SOC is displayed down to one decimal point eg 79.0%
However it never reports the tenths of a percent - always .0% - so it is weird that the display bothers to accommodate it.
Settings things like minimum SOC is ready only if you know how to do it.
The battery’s SOC is displayed down to one decimal point eg 79.0%
However it never reports the tenths of a percent - always .0% - so it is weird that the display bothers to accommodate it.
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Acceptable, stable with polishing expected
It is working as expected. However, can you make home page editable? Also can you add refresh timestamp
The app is acceptable
Solid hardware, good service, not bad app, but not a vivd app. For example, I expect battery SOC status circle colour could change based on percentage, a text to display the time of update….
Stable but a bit friction
Switched from Sungrow. Much much better. Live data is not enabled by default, I have to manually enable it. Working good with TOU but i have to ask my installer to do that since it’s a bit friction. Why no TOU config with drag and less keyboard input.
In short, good, stable but a bit friction to config.
Finally great aftermarket service. Heard it about 24*7. Great!
In short, good, stable but a bit friction to config.
Finally great aftermarket service. Heard it about 24*7. Great!
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My thoughts after using 3 years
I must say that I am mostly happy with the app especially this year after 7.0. It is a bit annoying to see incorrect charging/discharging status. I guess it is because of AC coupling.
The big part of my expectation is to add more features while fixing existing issue. I wait for Sanjay energy flow chart, quick override control.
No perfect app but please keep updating, I am all in my energy investment on you and please don’t let your users down.
I am going to buy another new one this year
The big part of my expectation is to add more features while fixing existing issue. I wait for Sanjay energy flow chart, quick override control.
No perfect app but please keep updating, I am all in my energy investment on you and please don’t let your users down.
I am going to buy another new one this year
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Everything is working as expected
Everything is working as expected. But could you speed up improvements? Every 3 week upgrade is not competitive compared with other battery providers. Thanks Jackie
Good job but please speed up software iterations
Great product overall — really appreciate the continuous improvements and the solid hardware-software integration.
Feature Requests & Improvements:
* Sankey-style energy flow visualization
A Sankey diagram for energy flow (solar → battery → grid → load) would be extremely intuitive and is becoming a standard in energy apps.
* Real-time data refresh rate improvement
The current refresh interval feels slightly delayed （10 seconds）. A faster or user-configurable refresh rate would improve monitoring experience.
* Battery health & degradation insights
Provide more transparency on battery health (SOH), cycle count, and estimated degradation over time.
* Self diagonise
As an end users but also a installer, Solax hardware diagnoise is still not powerful enough. Please improve it. It's good to reduce labor cost, especially in Australia market. Labor cost is very high.
* Firmware update transparency
Provide release notes and clearer explanation of what changes after DSP/firmware updates.
Feature Requests & Improvements:
* Sankey-style energy flow visualization
A Sankey diagram for energy flow (solar → battery → grid → load) would be extremely intuitive and is becoming a standard in energy apps.
* Real-time data refresh rate improvement
The current refresh interval feels slightly delayed （10 seconds）. A faster or user-configurable refresh rate would improve monitoring experience.
* Battery health & degradation insights
Provide more transparency on battery health (SOH), cycle count, and estimated degradation over time.
* Self diagonise
As an end users but also a installer, Solax hardware diagnoise is still not powerful enough. Please improve it. It's good to reduce labor cost, especially in Australia market. Labor cost is very high.
* Firmware update transparency
Provide release notes and clearer explanation of what changes after DSP/firmware updates.
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Great product
Just installed my SolaX system today and I’m really impressed so far—everything feels smooth and well put together.
Please keep up the great work and continue to speed up software updates. In today’s world, iteration speed really matters.
Can you support Sankey Diagram？
Thanks from Brisbane!
Please keep up the great work and continue to speed up software updates. In today’s world, iteration speed really matters.
Can you support Sankey Diagram？
Thanks from Brisbane!
Cutting Edge
Great app with good updates. Octopus Agile customers get the bonus of Intelligent Agile price tracking to charge batteries or export.
Excellent
Great app lots of detail and easy to navigate
Incorrect Consumption Calc
The app wrongly calculates home energy consumption. The formula shall be consumption = Solar Generation + Grid Import - Grid Export. But SolaX team got it the wrong way around consumption = Solar Generation - Grid Import + Grid Export
Response from developer
Dear Customer, We are sorry to hear about your experience with our app, and we apologize for the inconvenience this has caused. Our team is committed to resolving any issues as quickly as possible. Could you please reach out to our support team at service.cloud@solaxpower.com, and we’ll do our best to assist you and get everything working smoothly?
Very customer focus
So this update removes and deletes all you TOUs other than the active one, this must have missed the patch notes. Removing really good functionality for those that use it without notice, justification or rationale even though it can bd clunky is bad this adds no value to its users and demonstrates a clear lack of understanding, I will no longer be recommending Solax.
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