SOLE Fitness App User Reviews

What users say

Top reviews

Useless app

Don’t bother downloading - you’re better off just manually entering the data from the treadmill screen into myfitnesspal or something along those lines. Don’t buy sole if connectivity is important to you.

Useless

I can’t even get it to connect. Utterly useless. The treadmill and bike we purchased are very nice though.

They are “globally transmitting” your your personal data

Check this out, from the agreement: Personal Data Protection
The protection of personal data shall be conducted in accordance with the Personal Data Protection Act and relevant legal provisions.
If the user agrees to the terms and conditions, s/he is deemed to have permitted the Company to collect, process, use and globally transmit his/her personal data to the extent as it deems necessary for service and business purposes.
The category of personal data: the personal data collected by the Company, including name, ID card number, age, gender, place of work, title, contact information (including but not limited to telephone number, E-MAIL or address, etc.), sports records, personal account information, and other personal data that can be used to identify you directly or indirectly.
Show more

Garbage

This app is an insult to garbage

Missed opportunity

Doesn’t share information to Apple health

3 strikes now

3 times now I've lost my bike ride. Garbage app.

Meh

I wanted to love this app as much as I love my tread but sadly I don’t. The other review is accurate the app really struggles with Bluetooth. The app only connects to my tread, rarely headphone and there is no way to cast non tread workouts to your tv or other Bluetooth device - that makes workouts off the tread hard to use which sucks.

It also won’t connect to my Apple Watch, so instead my stats connect to Apple health seperatly from other fitness apps like Strava.

It’s the Bluetooth and connecting with things Bluetooth that needs to be developed and updated further for this to really be a success.

Pls fix Sole+!!!
Show more

App is worthless!

I love my treadmill, but the app is worthless! What happened, Sole?

it won't let me paste a password to create an account

In order to register, you MUST type out your password instead of using copy/paste from a password manager.

This prevents you from using long, secure passwords, because they are excruciating to type on a phone.

Also it forces you to use it landscape, which really screws up the UI of iOS. You can't use all of the screen gestures you're used to. It's very frustrating to not be able to swipe between applications when Sole is open.

Just terrible UX even before I got logged in, so I deleted it.
Show more

Not connecting

The sole app won’t connect to Garmin despite it being an option. The heart rate monitor won’t connect to anything despite changing the batteries. I don’t have the option to see what other apps I can use along side the sole fitness app. Disappointing for a newbie

Not syncing with Apple Heath

Not exporting data to Apple Fitness Health. Worked before, now not showing even as option.

Worst fitness link app I have EVER seen!

Complete and total garbage. I have an F80 treadmill. This app barely connects to the treadmill but completely shuts off the buttons to the treadmill once connected. I guess that would be ok if you could actually control the treadmill from the app but you can’t.

The Garmin Connect feature just flat out doesn’t work. This app is essentially useless unless the screen on your treadmill doesn’t work. Do not buy this treadmill if you want to connect to any fitness apps
Show more

Worst software but an excellent treadmill

As far as the treadmill itself, one of the best and sturdiest on the market in a friendly budget price point…but the app is a dumpster fire!! Please offer some college students some $$ and they will improve it 10-fold. Can’t connect to my F-85 and Jerod wanting me to use the other Sole+ app which is also a mess!

For a professional fitness company, excellence is in the product but not the software!
Show more

Request for more flexibility

It would be nice if the sole app would allow the user to configure intervals more easily with less restriction on the treadmills

If the sole app would prompt the user an interval for run time and a interval for walk time with an option to repeat any number of times that would be useful.

For example to create a beginner interval:

Enter run interval time: 00:15 (15 second run interval)

Enter walk interval time: 00:45 (45 second walk interval)

Repeat number of run/wal intervals: 029 (creating 29 paired run intervals of 15s with 45s walk intervals)
Show more

Simple program but does send workout to Apple health app

Pros: excellent treadmill program and simple app design to get workout’s completed. Allows users to enter personal information to have better workouts.

Cons: app does not send workout info to your apple Health. So when it comes to tracking you have to take unnecessary time to enter it in manually.

Overall the program need to integrate with apple fitness and health apps to better personalize and aid fitness goals.
Show more

Useless

Why go through all the trouble of developing this app if all it does is set up your workout and act as a mirror to he treadmills display? I mean, you have all the data from the exercise session in the app and you don’t even share it with the health app, or give the user any options to share this information with the various health and fitness tracking apps. As a former software developer, I’m completely at a loss for the logic behind this insane decision that completely neutered this app from actually being useful.
Show more

Weak

While I really enjoy our Sole E55, he support App is pretty weak. Does not provide a lot of options, ability to customize programs well, and seems to have errors in data provided. I believe, as in many cases, the App is a 3rd party provider.

Inútil

Para que quiero duplicar la pantalla en el móvil?
Dice que transfiere los datos a Garmin y no hace nada.
Habría que poder actualizar la consola para que se puedan ver Lis mismos datos y pantallas que en la App.

Beware - Identity theft risk

There is something fraudulent happening with this app. They will do a hard pull on your credit without your authorization. Do not download this app under any circumstances.

Why Bother

This app makes the machines rank at the lowest in exercise equipment. The Sole brand is a great product that I would advise anyone to purchase. The machines and customer service are rock solid but this app has to go. After 3 hours and two phone call to customer service, I finally was able to register the app and connect it to my Elliptical machine. It still was limited in what was displayed and inaccurate with what the machine displayed. Either get rid of the app or spend more time in development on getting its features to work. Why bother with frustrating your clients on trying to register the equipment and monitor your progress.
Show more