Great App!
All is great! There is only one thing and I’m not sure if it’s just me, but the distance that the app and my elliptical give me are not the same. My app always displays that I have traveled only half of what the machine tells me. Is there a way to fix this? If not, which number would be more “true”?
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Works OK with E95 Elliptical, but distance not matching
I like that I can use the app with my Apple Watch to monitor heart rate and not need to have my hands on the lower handles or use the chest strap.
My only real criticism is the distance displayed on my elliptical does not match what’s being sent to the app. The app is about 10% low, even though all other statistics match what shows on my elliptical’s screen.
My only real criticism is the distance displayed on my elliptical does not match what’s being sent to the app. The app is about 10% low, even though all other statistics match what shows on my elliptical’s screen.
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Bad HR Readings
After five workouts on the Sole+ App, the inconsistent heart rate readings are beyond frustrating. The Watch App has no issues getting a reading, but will only send those to the Phone App 20% of the time. (Watch restarted, App restarted, Bluetooth restarted, Phone restarted, same result.
Pretty useless for 2026 F63
Can literally tell it to turn on the treadmill and set speed/incline. That's basically it. No stats (it barely records workouts without gaps/missing sessions). The treadmill itself is hot garbage, the fan is so weak it can't create airflow 2" from the vent, the arms are flimsy and rattle back and forth, the quick adjust dials (speed/incline) are so cheap they regularly confuse increment/decrement inputs if you spin them quick... like a quick-adjust dial. They also love to skip multiple levels because the detents suck. The disabled firmware updates OTA from the app for the treadmill because it, like everything else for the unit, was broken (it would just endless update-loop). My Cushion Flex 2.0 deck is already squealing/rattling apart after 2 months with only 2 actual run sessions (the rest walking). I thought the cuts they made (like no screen) were strategic so they could keep the price-point low while improving other areas but it's looking like the whole treadmill is just hot garbage. Big miss, I'll probably never buy another consumer treadmill and just use the one at my gym.
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Can’t create my own workout
When I first used this app I was able to create my own workout and set the max time and resistance level. Now That’s no longer available in the app so it’s useless to me. Please bring that feature back.
Bad update
Used to work fine
Now history records calories instead of miles no way to change it back for history, no documentation, warning people
about it
Now history records calories instead of miles no way to change it back for history, no documentation, warning people
about it
Sole treadmill is junk for serious running
I had hoped that this app along with those on the treadmill itself would allow me to make a proper custom workout. However the only way of doing that is on the machine itself and it only allows 20 segments so if you are running for an hour then 3 minute segment is your only choice. You are out of luck if you want to do a 4 minute interval with a 90 second rest as an example. Claerly these machines are simple not made for any runner that is even vaguely interested in proper structured workouts.
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New update 8/2026
Was functioning well for me before the update including syncing with both my treadmill and bike. Was writing properly to Apple Health as well. This update reported “to fix” communication issues though they are now much worse. Every time I turn on my equipment there is no auto sync and the app sees it only as a new device to pair with. Furthermore, there is no feature to delete multiple copies of the same equipment
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Not working
New to using the App, but so far it hasn’t tracked 2 of my workouts. I made sure Bluetooth was connected on the App and everything. Also, can you add a feature where ppl can log the workout if it didn’t record it? That would be so helpful.
F80 tread
App provides aggregate data of my wife’s and my workouts. Useless unless I can see just mine! Luckily, the machine separates our data.
TOA and Privacy
The app claims on the App Store that it collects no data, but the terms of the agreement for account creation require you to agree to share all your personal information with the app and that it may send the information to third parties.
Why does this app constantly break?
Long time user. Why does this app constantly change settings, views, and everything? Strava uploading worked all the time up until this year. Then it was broken, working, broken, on a different menu, then removed, then automatic, and now back to being an option which does nothing when pressed. Unsure why they can’t just make it work and then leave it that way.
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Export Options Removed?
After a couple of months away from the app I see the app has been updated a bit. I was quite disappointed when I finished a run and went to share/export it that I could no longer share or save an image of the results. The only way to share is to Strava. Am I missing something? Plus, the export I sent to Strava didn’t seem to include HR data. Please tell me I’m missing something. We get used to features… enhance all day, but don’t take away functions we use and rely on!
Update:
Feels like the developer’s response didn’t understand what was happening. I have no interest in using Strava. At the time of my review, sharing to Strava was the ONLY OPTION available. I tried it, and disliked it. I’m not certain when it was restored but I once again have the option to share an image of the workout results. So my issue has been resolved.
Update:
Feels like the developer’s response didn’t understand what was happening. I have no interest in using Strava. At the time of my review, sharing to Strava was the ONLY OPTION available. I tried it, and disliked it. I’m not certain when it was restored but I once again have the option to share an image of the workout results. So my issue has been resolved.
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Newest update
With the newest update it no longer exports to Strava. That’s one of the reasons I loved the app. But now, I no longer have a use for it.
No longer connects
I get constant "network not available" errors.
Export Options Removed?
After a couple of months away from the app I see the app has been updated a bit. I was quite disappointed when I finished a run and went to share/export it that I could no longer share or save an image of the results. The only way to share is to Strava. Am I missing something? Plus, the export I sent to Strava didn’t seem to include HR data. Please tell me I’m missing something. We get used to features… enhance all day, but don’t take away functions we use and rely on!
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Incomplete & misleading Activity Log
I did a late evening walk - started at 11PM and ended a minute past the midnight. Instead of recording a 61min activity, the app recorded just one minute of activity since the date changed between the start and the end of the workout. Incomplete and inaccurate representation - makes me question if I could trust the activity log of the app. Disappointing that in this day and age, Sole’s app developers can make such a trivial mistake. The app in my phone has the latest update.
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App Not Working
The app will not let me
sign in. Will not accept the password and user name that is correct. Keeps saying there is an error. Treadmill good, app is bad! Please fix the issues!
sign in. Will not accept the password and user name that is correct. Keeps saying there is an error. Treadmill good, app is bad! Please fix the issues!
Distance no longer syncing to Apple Health
Since January 1st, the app no longer syncs my distance to the Apple Health app, but it still syncs the workout as a whole. All my privacy settings are properly configured. The Sole+ app is listed as “inactive” under walking/running distance in the Health app. Please fix the issue.
Removal of treadmill control features
We’ve been using the app to control our treadmill due to console issues but now we can’t because of the recent update so our treadmill is worthless. Why did Sole remove those features?
