Good concept. Bad execution.
This was a cute birdfeeder/camera that worked great until I did the update update. They started asking me to update immediately after loading the app, which itself is pretty weird. Why would the app load an old version? I can still access video of the birds, so it’s working. I just can’t connect to it live anymore.
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Alerts on any movement
Would be a better security camera than it is for capturing bird pictures. Alerts on any movement the camera sees - including things 100 ft away from the camera. This is beyond stupid.
Too many recordings and can’t filter on free plan
It records every time the wind blows and I can’t filter to just the animal ones without pro version. So I had to return it.
They need to allow access for more than one device.
We got this for our mother and wanted to be able to share in the fun of looking at birds (at the very least her and my dad)… but only one user can be logged in at a time. Very silly, ring app allows multiple people and there is no reason this one can’t. Please change this so more people can enjoy the bird feeder.
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No free/low cost
Really disappointed that there is no lower cost app version of this bird-feeder. I received it as a gift and I guess it only works temporarily with the app before you have to “buy” a subscription. The cheapest annual version is $60- I wouldn’t pay that just to watch birds on my phone at my feeder…
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Never loads
Mid. Everything on the feeder works, easy install. The live feed NEVER LOADS. I try to use it to acesss the alarm feature for squirrels. It’s horrible. App is such a mess
This app doesn’t work
I’m really disappointed that this app will not allow me to create an account so I can use the hummingbird feeder and camera that requires it. The feeder looks good, came with extra parts and the manual was high quality with clear English text, mostly. I called tech support and they didn’t solve the problem. I also couldn’t download the user agreement or the privacy policy. Odd, if not suspicious. I’m not going to get another Soliom product and I have to send the feeder back.
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Fun watching the birds
This a good app with one complaint. Finding live mode is not very intuitive. My wife and I both have to hunt around for the live view. Seems like default is viewing recordings. Put a button for Live view and I’ll give it 5 stars.
Hard to clean
The feeder itself and camera works well. However trying to clean the unit is difficult. This is because the top part does not come off per the label affixed to it. This is “to prevent leakage”.
I believe the later models do have a removable top and bottoms.
I believe the later models do have a removable top and bottoms.
Chinese government business?
This is a state owned enterprise of the Chinese government. I don’t feel comfortable using their camera to record birds in my backyard.
Works ok, needs improvement
I have used this for several months. The recording and notifications are good. But everyday when I delete recordings, it loads videos from 2 to 3 days prior that I already deleted. So it continues to reload videos that have been deleted.
2 stars. Keeps giving 2 second videos.
I have it set for 20 second videos to be received but I keep getting 2 second videos. I submitted feedback and they said that it would record videos up to 20 seconds but will stop if the motion stops before 20 seconds BUT the birds are ALWAYS there MORE THAN 2 seconds. And now I keep getting 2 second videos. Please fix this! It’s very frustrating and annoying.
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The best bird feeder with camera!!!
We searched and searched for a bird camera with feeder and this product is outstanding study pretty has its own solar panel - camera never goes flat - beautiful picture quality - and many recording and viewing options - we did try another 3 products but they failed and broke within days …… and this was the best priced one too ……can’t fault it …we love it !!!!!!!!!
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Works perfectly
The Soliom camera (bird feeder) I have has many features. I found this app to be quite intuitive and it didn’t take me long to navigate through it. All functions work perfectly. A good app supporting a good product.
RML
RML
Data Privacy issues, poor AI, clunky UI, Overpriced
Important to note, to save or send videos, you must allow FULL Access to your photos which raises red flags. To use the AI feature for my bird camera, I had to sign up for $2.99/mo (now increased to $6.99!). The AI is not accurate. It falsely identifies birds as hawks, parakeets and species I’ve heard of because they aren’t in this region. It also falsely tells me it sees a person, pet, vehicle. At $2.99 it was a fun novelty. The user interface is clunky and should play videos in succession without going back a screen and selecting another. Only 1 app login allowed at the same time, so using on 2 devices requires signing out of one then into the other. Stupid.
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Membership Cost More than Doubling!
I honestly have loved this feeder since I got it for Christmas. And I added the basic AI membership to be able to learn about the birds visiting the feeder. This morning, I received a notification that the $2.99 fee is being increased to $6.99 a month!! More than doubling is absolutely ridiculous and unacceptable. And of course it’s too late to return and get something else. Avoid this bait and switch company!
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I see the birbs!!
Mostly great, the bird fans beta think my white-winged doves are people, though. Would be great if there was an Apple TV app or HomeKit integration so I could let my kitties watch the BirdCam on BirdTV lol!!
Have to sign in every time
I have the app on my phone and iPad. Every time I open the app it says that my account is being used on another device and it makes me sign in every time. Absolute garbage. Why can’t I use this on more than one device?
Paid for but no AI pro
We purchased the yearly AI pro for our Soliom pro bird feeder a couple days ago and has yet to show up on our app at all. I’m not sure what to do at this point, 89 bucks a year for something we haven’t been able to use. I hope I can find a way to resolve it.
Doesn’t identify birds.
Our BF-09 is supposed to identify bird species. It instead shows a bird as a pet or a person. Not once has it called a bird a bird let alone identify what species of bird. I contacted support and all they did was send instructions on how to set up the app which I’ve already done.
