SolisCloud User Reviews

SolisCloud
SolisCloud
Ginlong Technologies Co., Ltd.

Customer Experience

Positive experience21.9% of reviews
Neutral12.4% of reviews
Negative experience65.7% of reviews

~ Based on 534 written reviews from the US App Store.

What users say

Is SolisCloud Safe?

SolisCloud appears mostly safe based on user ratings. AppsHunter Safety Score for SolisCloud is 74/100.

This assessment is based on 57 user ratings, with an App Store average of 3.8/5.

Safety Analysis

66.7% of ratings point to a safe experience
8.8% of ratings suggest some concerns
24.6% of ratings point to a risky experience

~ Based on 57 App Store ratings for SolisCloud.

Is SolisCloud Legit?

SolisCloud appears to be a legitimate app. AppsHunter Legitimacy Score for SolisCloud is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad

I use this app for solis solar inverter & every time i use it i have to log in in a very boring steps.

Terrible App

Very difficult to setup

Realtime data not working

Realtime data not working after updating the app to new version

Could be improved

Some of the colors of the graphs are too similar to
each other that the difference is not easily distinguishable. Also, the parameters I set should stick until I change them. They keep resetting every time I open the app. This is so annoying.

Pathetic

I am computer literate and this is impossible to do. Stupid app that refuses to connect

Wifi setup makes no sense

App says “Connect to data logger WiFi network. But don’t disconnect from current WiFi”. You can’t connect to 2 WiFi’s at once and the app just errors no matter what you do from there.

Set up is proving to be difficult

Set up is asking to me to configure the data logger for the wifi connection but it does not allow me to enter the name of the wifi and password, I’m actually stuck on this process and now cannot view my data

Useless

This would be the most unfriendly app I have ever used. With the aid of ChatGpt and other AI tools myself and daughter spent the best part of 3 hours attempting to get the app to respond with our WiFi network. All to no avail.
It picked up everything but would not connect with our network making it unusable.
We are not new to networking and have many other devices working with no issues. Unfortunately this app caused more problems than we were prepared to deal with. We both have uninstalled it.
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Latest version faulty

Updated to the latest version, now have no live load showing. Not an inverter or CT clamp issue, it’s purely down to the latest update.

Dark theme

Should have dark theme and iphone widgets

User Enabled Shortcuts

Overall I find the app good, the visual information make it easy to understand and I enjoy looking at how the power is flowing. If one thing could really make this great is user enabled shortcuts. Right now it takes me 6 steps to get to adding my own charge time. During winter, I could be doing this daily and do find it annoying needing to go through the 6 steps each time. A quick actions or shortcuts to most used features would be a welcomed UX update
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After upgrading

After upgrading to version 5.3.001, the 5kW inverter's AV charging power dropped from 4.6kW to 3.2kW. Please fix this issue.

Missing

After latest update to V5.3.001 missing PV Analysis chart. Please back.

Solar Control

Easy to use

Não funciona direito IPhone

No app ele não deixa instalar a Wi-Fi em dattaloggers quando uso celular iPhone, mas em celular Android vai normal

Shocker of an app.

Ignores user feedback. Slow, cluttered , outdated and can’t see battery SOC

The delay

The app is delayed by minutes from the actual work on the inverter itself

Recent change is costing me money

A recent update somewhere in the system now means I’m constantly drawing 50w from the grid, even when the sun shines and the battery is full. It’s only about 20p a day but that’s about £70 over a year…

Terrible slow app

This is shockingly bad. So slow to update. Tells you what is happening 10 minutes ago. Always times out. No ability to put the battery in a timed standby from the main menu. Hence charging your car will drain the solar battery.

Very Comprehensive App

There is so much information and detail which is online generating instant results and stats which is also saved and available whenever needed. The app is responsive and easy to use but has sooo much detail and sooo many options it could overwhelm users not so tech savvy.