SolisCloud User Reviews

SolisCloud
SolisCloud
Ginlong Technologies Co., Ltd.

Customer Experience

Positive experience21.7% of reviews
Neutral12.1% of reviews
Negative experience66.2% of reviews

~ Based on 554 written reviews from the US App Store.

What users say

Is SolisCloud Safe?

SolisCloud appears mostly safe based on user ratings. AppsHunter Safety Score for SolisCloud is 73/100.

This assessment is based on 60 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.0% of ratings point to a safe experience
8.3% of ratings suggest some concerns
26.7% of ratings point to a risky experience

~ Based on 60 App Store ratings for SolisCloud.

Is SolisCloud Legit?

SolisCloud appears to be a legitimate app. AppsHunter Legitimacy Score for SolisCloud is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Gets worse each update

This latest update is the worse, I can’t easily find the amount generated, the current charge on my battery and the amount used and to the grid. But there is a little house picture now.😵‍💫

Unable

We are unable to connect with datalogger

Very good app with app control

I am based in the UK and I got a 3 phase Solis inverter.
The Solis Cloud app is very good for monitoring the inverter, however, the best feature is the ability to control the inverter from the app. A call to Solis support enabled this feature on the app. Now o can control the inverter from anywhere if I have access to the internet. I am an Octopus energy customer and changing the inverter settings helps me make maximum utilisation of Octopus free energy hours.
Solis has also been updating the app and it has improved over the years.
I would love to see more updates and app enhancements.
1. I would like to see touch or Face ID access to the app rather than having to enter the password each time.
2. Shortcut to charge and discharge controls would be fantastic too.
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App used to be confusing but work

Can’t change ems anymore!

Poor Update

The app has always been quite difficult to read due to very small font size, but it generally gave you all the data you needed. For some reason the latest update has removed the ability to view historic yield and export data on a day-by-day basis, which makes this app nothing more than a just a view of what’s happening with the inverter at the current moment in time.

Not impressed!
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Complicated and not reliable

Have had this inverter and app for three months now and I am very disappointed. It cannot be relied upon to follow instructions even in manual mode! Too many options and confusing

This app is doing something dodgy

When you’re playing audio and open this app it pauses the playback.

Iffy as.

Impossible to read

Do any of the programmers have a phone? The app detail is is so small it makes it impossible to review your stats or read how much your batteries are charged.
Latest update even worse.

Bad

I use this app using bluetooth for solis solar inverter & every time i use it i have to log in in a very boring steps. Then made an account for wifi control but there’s a delay in giving live information. Delay in more than 6 minutes.

Bad

I use this app for solis solar inverter & every time i use it i have to log in in a very boring steps.

Why the changes?

Been using the app for the last 4 years. It’s always been perfectly functional and user friendly. The latest updates have made the UX worse and made the way to view how much energy has been generated by day/month/year is terrible. Also the font sizes in those areas are extremely small and the app doesn’t appear have font scaling and support dynamic type. I.e it fail’s accessibility standards
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Too many issues

I can’t change the settings on the battery I.e. I can’t change discharge times, says the data logger is the wrong version but it’s all up to date. It won’t switch on AI battery function, it times out then errors. Just a couple but really poor software.

Terrible App

Very difficult to setup

Realtime data not working

Realtime data not working after updating the app to new version

Latest Update

Latest update won’t work on 4G or 5G only one WiFi?

Does not work on a Mac

This hasn’t worked on a Mac since Version 4.4.3 (79) Dec 2024

Could be improved

Some of the colors of the graphs are too similar to
each other that the difference is not easily distinguishable. Also, the parameters I set should stick until I change them. They keep resetting every time I open the app. This is so annoying.

New update

The new update is absolutely useless. Why change something when , before it was easy to see what battery consumption was and off load figures.

Pathetic

I am computer literate and this is impossible to do. Stupid app that refuses to connect

Rubbish testing!

Just discovered that the latest update to this app wiped out my battery charging time slot…great testing Solis! Can’t wait to upgrade to a proper system like Sigenergy!!