SolisCloud Reviews: Is It Legit?

SolisCloud
SolisCloud
Ginlong Technologies Co., Ltd.

Customer Experience

Positive experience22.4% of reviews
Neutral11.9% of reviews
Negative experience65.7% of reviews

~ Based on 571 written reviews from the US App Store.

What users say about SolisCloud

Is SolisCloud Safe?

SolisCloud appears mostly safe based on user ratings. AppsHunter Safety Score for SolisCloud is 73/100.

This assessment is based on 64 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.6% of ratings point to a safe experience
8.2% of ratings suggest some concerns
26.2% of ratings point to a risky experience

~ Based on 61 App Store ratings for SolisCloud.

Is SolisCloud Legit?

SolisCloud appears to be a legitimate app. AppsHunter Legitimacy Score for SolisCloud is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless UI

Add option to switch to old App Ui.

User unfriendly

Can’t seem to handle daylight savings, which makes for expensive headaches twice a year. Every other app and appliance I have at home can handle it, so it is solvable by Solis.
It should be easy to change when my battery is set to charge. This app makes me log in every time, and hides the settings I (and presumably most people) want to use the most.
Just give me one button to get to my battery settings! Maybe that’s what “quick setting” is in the new app, but pressing that button just times out so no idea.
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Much better

Oct 2026 Update: the developer has fixed the issue and made all the data available again. Thank you.

The app has always been quite difficult to read due to very small font size, but it generally gave you all the data you needed. For some reason the latest update has removed the ability to view historic yield and export data on a day-by-day basis, which makes this app nothing more than a just a view of what’s happening with the inverter at the current moment in time.

Not impressed!
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Ok when working

Quite happy with the App when it was working but customer support is poor to non existent when things go wrong! Says they will get back to you but never maters!

Whats happened with the app?!?!🆘🆘🆘

Whats with the app? Its all black and i cannot see where to do my export and discharge etc. Nightmare!

App support is in Chinese and unavailable

I wanted to contact App Support but it’s in Chinese and so I can’t. The app is all black and I need a white background and need some advice on how to change it in English please. The weather on it isn’t always right either. The app is showing rain and it’s glorious sun here.

It works for me!

We have a solis hybrid inverter that is working very well. The plug in dongle and app gives me the knowledge to know what I’m producing what it puts in the battery etc. I am not very good at these things but the app is quite easy. I would recommend.

Business

Unfortunately there’s no consumer version of this app. I’m sure installers find the features useful but as a homeowner it doesn’t offer the functionality I’m looking for.

Solis cloud

O da solis consigo ver gráfico dia a dia, informação do inversor e string. Excelente.

Update Stuffed Up Settings

Manual control stopped working after update !

Big mistake going with Solis

The brand new Solis inverter out of the box didn’t work. Took Solis 1.5 days to push a new firmware on the inverter. Lost 1.5 days of generation (and money). Bought an external Acrel power meter, which is recommend by Solis to use with their inverter. The inverter firmware doesn’t work correctly with the Acrel power meter. For 3 months now, Solis is trying to find a firmware which works with the self recommended power meter. They change settings of my inverter remotely and push firmware versions on it without notifying me. This leads to complete malfunction of the inverter, so generation stopped completely now. Again I am loosing generation and money. They can’t even adjust the simplest inverter software. Stay away from Solis.
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Great app

I’ve used this for over 3 years and never had problems. Yes it has a slight delay of 4-5 mins but it’s invaluable for checking on the environment and settings. I love that I can update the system settings eg when to import or export limits, from anywhere in the world! I use the API with home assistant too. I’ve helped family understand their apps (different vendors) and pleased that Solis is better.
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Modern

After years of this app being unloved, Solis has really focused on it lately and it shows. Great app

Mostly good

It would help if the dark green colour could be changed on the battery level indicator as it doesn’t allow a clear view of the number which is really black against it

Functional and easy

I have used this now regularly for the past 3 years and not one issue to report. Programming my system of panels and battery is straightforward. Zero complaints. Thank you.

Love the app but some improvements will be good

It has come long way and it does everything quite comprehensively. However, it’s annoying to be entering passwords everytime you need to access inverter setting which is needed to manage battery. Please consider adding FaceID or pin and remove the need to enter password.

Worst app ever

I hate this app and would recommend anyone thinking of installing a solid battery to check out the app first. Force discharging sometimes takes more than 10 tries to work, and sometimes it starts importing energy rather than exporting it. Once it’s reached the set minimum you want to discharge to, then it starts importing electricity even though the battery has ample power. Apparently there is nothing they can do about it. It’s just the way the app is designed. Kid you not. It’s so frustrating! A good system that cost us a lot of money just not functioning well because of some incompetent app developers
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Gets worse each update

This latest update is the worse, I can’t easily find the amount generated, the current charge on my battery and the amount used and to the grid. But there is a little house picture now.😵‍💫

Unable

We are unable to connect with datalogger

Very good app with app control

I am based in the UK and I got a 3 phase Solis inverter.
The Solis Cloud app is very good for monitoring the inverter, however, the best feature is the ability to control the inverter from the app. A call to Solis support enabled this feature on the app. Now o can control the inverter from anywhere if I have access to the internet. I am an Octopus energy customer and changing the inverter settings helps me make maximum utilisation of Octopus free energy hours.
Solis has also been updating the app and it has improved over the years.
I would love to see more updates and app enhancements.
1. I would like to see touch or Face ID access to the app rather than having to enter the password each time.
2. Shortcut to charge and discharge controls would be fantastic too.
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