Solitude Carpool User Reviews

Top reviews

Still worthless

Terrible. Last year it cut off the confirm button so you couldn’t finish. This year you can confirm, but does not provide contact info for who you’re paired with so you have no way to find them. I drove around for 10 min then just picked up 2 stragglers

Response from developer

Hi P-Honey, thank you for your valuable feedback. We hope you’ve had a chance to try our suggestion when reaching out to your co-carpooler. To make it easier, we’ve also shared a helpful guide here: tinyurl.com/carpoolbooking. If you need further assistance, feel free to send us feedback through the app menu: About > Send Feedback.Thanks again!

Update

This app is an utter failure. Can’t even confirm because it cuts off the bottom. You can tell that no one is motivated to fix this problem

Response from developer

Hi, thanks for your feedback. To assist you, we need more details about the error. Please email us at carpool@solitudemountain.com with details and screenshots, or send feedback via 'App's Menu' > 'About' > 'Send Feedback'. We also have the latest app version available in the App Store. Thank you.

Great idea, horrible execution

I love the idea of public carpool options, but the execution of this app makes it completely unusable. Very disappointing

Response from developer

Hi, the latest app version is now ready for download. Give it a try. We're keen to know if your experience has improved with the new app version. Looking forward to seeing your feedback.You may also reach us out at carpool@solitudemountain.com or navigate to your app's "About" page > "Send Feedback". Thank you.

Unusable

Wanted to pick up a couple of people to car pool in my EV. When the confirmation page comes up it cuts off the bottom of the screen and you can’t finish. Poor design and no one confirmed that it works on all platforms.

Response from developer

Hi, have you reach out to "carpool@solitudemountain.com"? You may also provide send us some feedback via 'App's Menu' > 'About' > 'Send Feedback'. Thank you.

Completely Worthless

I got matched with several people! Unfortunately the function to select those people, learn anything about them, or do anything useful doesn’t exist in the app currently.

Response from developer

Hello, we deeply value your time spent sharing your feedback with us. When it comes to ride matching, we offer two options: public and private rides. Public rides match users based on similar routes and time preferences. For a specific co-carpooler, choose a 'private ride' and select their name in the booking request. Our utmost priority is passenger safety. To protect privacy, detailed passenger information is limited. Only registered and approved accounts can use the app. We'd love to hear more about your app experience. For any questions, reach us at carpool@solitudemountain.com. Your feedback is essential for our ongoing improvements.