Solve SF User Reviews

Top reviews

App crashes on location screen

Looks like the recent update came with a bug that crashes the app when advancing to the location/map screen.

App is broken

Reports are not being submitted. App is broken and does not work.

Used to be a 5 star app

So simple but so impactful

This is the most impactful app to come out of San Francisco in decades to actually fix real problems that we see every day

Why

Not much easier than 311 app and issue went unnsolved

If you live in San Francisco, download it immediately!!

Solve SF is the best! It’s exactly what tech should look like: low friction, high impact, and community-driven. So glad to see talented developers spending time on issues that matter. Our city deserves tools this good!

Super easy to use

Makes submitting issues to the city really fast. Take a picture, double check that it got the description right, and press submit.

The descriptions are almost always accurate, too

Buggy GPS

Location population feature constantly uploading wrong address and often different street. This does not allow proper reporting

Incredibly Useful

This app is such a lifesaver. 100x better than the official 311 app, I truly can’t recommend it enough if you live in SF and file 311 reports

Great app but…

Love the app but it would be great if there was a way to report or block blatantly racist posts that one or two users seem to be actively putting up. Tried to find a way to report the posts but couldn’t find anywhere to do so.

This app is the best

It used to be such a frustrating process creating 311 tickets with the city. Even with their app, it was slow clunky and not worth the time on most days. With this app, I can responsibly report things in the right channels with almost no effort. And being able to check back in later to see that they’ve been addressed makes me feel a lot better.
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Perfect App, 1 sec reporting is amazing

This app is so impactful. It allows people to report things that they normally wouldn’t report in about one second and on top of that there’s a group chat that you can give feedback for the app which allows him to make updates to it weekly that can fix routing bugs on the backend with different city department so things actually solved
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Fantastic app

This is fantastically easy to use and super accurate. Fast and well-made. I highly recommend this!

the best app , saving the city

go from making report in 3 mins to 1 sec !

This app is for Karen’s

It’s super problematic to allow a 3rd party app to submit official complaints. Ripe for abuse. App is designed to allow neighbors to rat on each other. This is not how neighbors should behave

Solve LA?

Absolutely love this app and how it makes reporting to the city so much easier! Would be overjoyed if you made an app for LA! šŸ™

Awesome app!

Ditch your dusty 311 app, and embrace the world of AI! Just snap a picture of anything you have to report, and let the app fill in the rest for you. Great job! To be continued… City services also appear to offer better, faster response to these cases than those filed over 311…

The most impactful app ever created in for SF city issues

This app makes it so easy to submit reports and get updates and resubmit reports. It’s the perfect app to solve every day problems in your community.

Way better than 311 app

So much better than the 311 official app. I’ve given up on that one.

Amazing

Best civic reporting tool. Nicely done

Way better than 311 app

I previously used the 311 app to report dumping and graffiti, but this app makes it so much easier!