Couldn’t use the app
Scam
What even is this
Completely changed the app
Response from developer
The app is still free to use!
Shipments are almost always late
The selections are quite good though when you do receive them.
Response from developer
Hi there, all of your wine bundles were received and on time. We frequently had to remind you of the delivery cadences. Furthermore, we also use another group now. All the best in your personal journey.
Vol
Response from developer
Hi Jean | Can you please email us at community@somm.io? We'd be happy to help you out. I can't see any record of your name in our system and we've never had complaints of this nature before.
Great customer service
Response from developer
So glad you're loving it! So much more to discover too :) Check out Grand Cru if you haven't already!
In vino veritas
A really good feature is buying a gift box of wine for someone .
Very pleased with the club and the quality of wines delivered.
Service is thorough and very attentive
Response from developer
We're so happy you're enjoying everything!!
Best wine app there is!
Response from developer
Thanks so much for the great review! We're looking forward to rolling out some more amazing perks and features for our users in 2021! Love the support and keep enjoying the app!
Good in theory
Response from developer
Thanks for the feedback! We're just starting to grow in the Okanagan, and we're a new young company so we'll be adding plenty of more benefits, offers, and experiences on the west coast soon. Also, feel free to take advantage of the retail discounts, recommendation engine and other offers where we are building. Thanks again and please check back often :)
Broken64567
Response from developer
Hi there, if you can reach out to us at community@somm.io we can try to help you out. This isn't a common problem, and we'd be glad to troubleshoot for you. Appreciate you're frustrated and would love to get you onboard, but we're certainly not a total mess :) All the best and cheers!
Terrible UI
Response from developer
Hi there! We're not optimized for ipad, so please don't use ipad! As for the address issue in sign-up, it's something that we're actively fixing and we appreciate that feedback. The rest of our UI is pretty slick and hope you have a chance to explore it. We're also happy to assist you with sign-up if you want to email us at community@somm.io or use the chat button. Hope to hear from you again, more positively next time!
Love this app
Response from developer
Amazing! So glad you're loving it!
Won’t go away
Response from developer
Hi there - no app can magically reinstall itself on a device. This is a user problem and we wish you the very best in your culinary (and tech) journey.
Didn’t work for me
Response from developer
Hi there, thanks so much for your feedback and we're sorry you had trouble signing in to the app! Our team is working hard to launch sign-in via email soon, among other very exciting features. For now you can either navigate the app without signing in, or use your google mail or apple mail. Stay tuned as we know this is important to you and our users! As for the recommendations, we offer/suggest varieties and styles of wine to help guide you, no matter if you are shopping, browsing your personal collection, or perusing a wine list at a restaurant. However we do offer recommendations of bottles, with images and prices, with retail stores in Ontario, Quebec and Alberta (and expanding to more locations soon! stay tuned for more on that as well :) - And using the app in getting recommendations is free of charge as well! Happy to hear more feedback you have anytime directly at community@somm.io.
Duck is POULTY. It is not meat.
For example, it is mandatory to have your poultry with some sort of sauce: a simple roast chicken or turkey cannot be paired with wine… scotch is is, then.
The poultry section would also benefit from offering a few groupings, similar to the meat section. Chicken/turkey, goose/duck, ostrich/sandhill crane etc.
Oh wait, the meat section is where you find duck. Well, maybe when pigs can fly they will put it in the poultry section. But it will then require a sauce, as a simple roast pig will not fly (so to speak).
As with poultry, roasting the meat called duck is not an option, but “raw” is! Ok maybe duck carpaccio, but how common is that vs a nice roast bird.
That said, most of the recommendations are solid, and a few are bordering on inspired, like vinho verde with shellfish, nebbiolo with grilled red meat, and viognier as top choice for buttery sipping wine. And Beaujolais with chicken cacciatore - surprisingly nice! So the sommelier clearly knows their stuff… maybe just bring in a chef for a consult on structuring the food side.
Overall a good early effort, my whining notwithstanding (no pun intended of course).
Response from developer
Hello! Thanks so much for the notes - you make great points here! Our data scientists and sommeliers are hard at work cooking up the next generation of our recommendation engine! We have some incredible sommeliers on our team, so I'm glad you're inspired by a handful of the pairings and are generally enjoying the app :-) Stay tuned...
Wow.
👌
Great app
Response from developer
Great to hear you're enjoying it so far!
