Somm™ User Reviews

Customer Experience

Positive experience44.0% of reviews
Neutral8.0% of reviews
Negative experience48.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is Somm™ Safe?

Not enough ratings yet to assess Somm™.

Is Somm™ Legit?

Somm™ is no longer available in the App Store. AppsHunter Legitimacy Score for Somm™ is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Couldn’t use the app

I tried uninstalling and installing a few times, just couldn’t even create an account and the app just crashed and closed

Scam

Do not trust - scam

What even is this

Got a nudge from a credit card company to check this out. I still for the life of me figure out what you do or how to sign up for it or how anything works. Incredibly confusing.

Completely changed the app

No one wants to pay for things that used to be free

Response from developer

The app is still free to use!

Shipments are almost always late

You may be better off ordering from another subscription service. We’ve often found ourselves frequently following up with their customer service chat. They don’t provide tracking numbers so it’s generally a mystery when it comes.

The selections are quite good though when you do receive them.

Response from developer

Hi there, all of your wine bundles were received and on time. We frequently had to remind you of the delivery cadences. Furthermore, we also use another group now. All the best in your personal journey.

Vol

C’est du vol. Le processus d’annulation d’abonnement a été fastidieux. J’ai payé plusieurs mois dans le vide et je n’ai jamais utilisé cette application sans valeur ajoutée.

Response from developer

Hi Jean | Can you please email us at community@somm.io? We'd be happy to help you out. I can't see any record of your name in our system and we've never had complaints of this nature before.

Great customer service

Natalie has spectacular picks for the monthly bundles. I was hesitant at first as I usually stick strictly to Napa cabs but I’m so glad I ventured out of my comfort zone and tried her pics!

Response from developer

So glad you're loving it! So much more to discover too :) Check out Grand Cru if you haven't already!

In vino veritas

A real delight having deliveries monthly- can’t wait to open the box and see what’s in store-
A really good feature is buying a gift box of wine for someone .
Very pleased with the club and the quality of wines delivered.
Service is thorough and very attentive

Response from developer

We're so happy you're enjoying everything!!

Best wine app there is!

This app has changed my wine game. I’ve always went with the wines I know and I needed to explore ways to be more creative. This app has helped made my choice selection without any issues. I loved it so much that I ended up getting membership which has opened up a new avenue for wine drinking and perks that are unreal! Highly recommend it!
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Response from developer

Thanks so much for the great review! We're looking forward to rolling out some more amazing perks and features for our users in 2021! Love the support and keep enjoying the app!

Good in theory

Good in theory but zero value in British Columbia. One option here only for discounts and the Okanagan is a significant wine region. Tried the free trial of the upgrade and have cancelled.

Response from developer

Thanks for the feedback! We're just starting to grow in the Okanagan, and we're a new young company so we'll be adding plenty of more benefits, offers, and experiences on the west coast soon. Also, feel free to take advantage of the retail discounts, recommendation engine and other offers where we are building. Thanks again and please check back often :)

Broken64567

I have the latest iPhone software and their app doesn’t work. Keep clicking get started and it does nothing. Have deleted and reinstalled . Total mess

Response from developer

Hi there, if you can reach out to us at community@somm.io we can try to help you out. This isn't a common problem, and we'd be glad to troubleshoot for you. Appreciate you're frustrated and would love to get you onboard, but we're certainly not a total mess :) All the best and cheers!

Terrible UI

I’m trying to sign up for a membership and when I get to the address box I can add my all of my pertinent information but when it comes time to hit the save button to go to the next step, the app does not minimize the iPhone keyboard or at the very least allow me to scroll to the bottom to hit the save button. I’ve tried signing up for this membership on my iPhone my iPad and my wife’s iPhone and it’s not working.
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Response from developer

Hi there! We're not optimized for ipad, so please don't use ipad! As for the address issue in sign-up, it's something that we're actively fixing and we appreciate that feedback. The rest of our UI is pretty slick and hope you have a chance to explore it. We're also happy to assist you with sign-up if you want to email us at community@somm.io or use the chat button. Hope to hear from you again, more positively next time!

Love this app

I really enjoy the recommendations from this app - instead of relying on users who have the same wine knowledge as me (not much), I get a wine selected by an expert, and it gives me a couple options instead of hundreds. I also subscribed to the wine subscription and I’m loving what I’ve gotten so far! Tons of perks too. Can’t wait to see how it evolves!
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Response from developer

Amazing! So glad you're loving it!

Won’t go away

I downloaded it, and once I learned what it was (a gateway to continually bug me to spend money with them), I deleted it. But despite my attempts to permanently delete it, it keeps reinstalling itself on my device without my permission. Developers: Please disable this facility!! When I delete your app, it’s because I do NOT want it! Don’t keep putting it back on my phone!! 😡👎
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Response from developer

Hi there - no app can magically reinstall itself on a device. This is a user problem and we wish you the very best in your culinary (and tech) journey.

Didn’t work for me

Perhaps I didn’t give it a chance but initially, to set up an account, I needed to sign in with Google or Apple, not with my email and unique password. Then when I tried to select a wine, I received different varieties, no idea of cost or specific brands. I was not planning on a fee based app to select my wine. Perhaps I have missed the point.
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Response from developer

Hi there, thanks so much for your feedback and we're sorry you had trouble signing in to the app! Our team is working hard to launch sign-in via email soon, among other very exciting features. For now you can either navigate the app without signing in, or use your google mail or apple mail. Stay tuned as we know this is important to you and our users! As for the recommendations, we offer/suggest varieties and styles of wine to help guide you, no matter if you are shopping, browsing your personal collection, or perusing a wine list at a restaurant. However we do offer recommendations of bottles, with images and prices, with retail stores in Ontario, Quebec and Alberta (and expanding to more locations soon! stay tuned for more on that as well :) - And using the app in getting recommendations is free of charge as well! Happy to hear more feedback you have anytime directly at community@somm.io.

Duck is POULTY. It is not meat.

Some odd findings in the pairing with food section, it would benefit from some attention as I suspect this what many of us were seeking when we installed this app.

For example, it is mandatory to have your poultry with some sort of sauce: a simple roast chicken or turkey cannot be paired with wine… scotch is is, then.

The poultry section would also benefit from offering a few groupings, similar to the meat section. Chicken/turkey, goose/duck, ostrich/sandhill crane etc.

Oh wait, the meat section is where you find duck. Well, maybe when pigs can fly they will put it in the poultry section. But it will then require a sauce, as a simple roast pig will not fly (so to speak).

As with poultry, roasting the meat called duck is not an option, but “raw” is! Ok maybe duck carpaccio, but how common is that vs a nice roast bird.

That said, most of the recommendations are solid, and a few are bordering on inspired, like vinho verde with shellfish, nebbiolo with grilled red meat, and viognier as top choice for buttery sipping wine. And Beaujolais with chicken cacciatore - surprisingly nice! So the sommelier clearly knows their stuff… maybe just bring in a chef for a consult on structuring the food side.

Overall a good early effort, my whining notwithstanding (no pun intended of course).
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Response from developer

Hello! Thanks so much for the notes - you make great points here! Our data scientists and sommeliers are hard at work cooking up the next generation of our recommendation engine! We have some incredible sommeliers on our team, so I'm glad you're inspired by a handful of the pairings and are generally enjoying the app :-) Stay tuned...

Wow.

Brilliant app!!

👌

Such a cool app. So useful

Great app

The SOMM app is a wonderful way to learn about wine and take the guessing out of it!

Response from developer

Great to hear you're enjoying it so far!

Cool concept

I like the idea. I’m using it mostly for LCBO recommendations. There’s some degree of integration but not fully. eg. prices don’t always align and the app doesn’t seem to know whether that bottle is actually in stock or not.