cannot login my account
Response from developer
It looks like there may be an issue that needs our attention. We'd like to investigate this further for you. Please reach out to us at hello@sonder.io so we can assist you.
It’s horrible!
Response from developer
We’re truly sorry to hear about your experience and the way this interaction made you feel, especially when you were reaching out for support. What you’ve described is deeply concerning, and we understand how upsetting and harmful this must have been. This is not the standard of care or support we strive to provide, and we take feedback like this very seriously. We would really appreciate the opportunity to review this matter further and investigate what happened. Please contact us at hello@sonder.io so our team can look into this in more detail and follow up with you directly.
Inefficient
(Ask and respond) that took an hour. Literally q, a-no, 2 minutes later, q. My mental health and stress levels were must better before I used this service
Response from developer
We’re so sorry to hear about your experience, especially at a time when you were seeking support. We understand how upsetting and exhausting it must have been to spend so much time trying to book a counselling session, only to be left feeling more stressed. This is not the experience we want anyone to have, and we truly appreciate you taking the time to share this feedback with us. We would really like the opportunity to look into what happened and support you further. Please reach out to us at hello@sonder.io so our team can review this in more detail and assist you directly.
The Yap App
In a bad way it’s exactly what you’d expect
Honestly terrible, I don’t know why I thought I’d get connected with a competent practitioner. Oh wait, yes I do, they cost too much.
This is a compliance checklist item in app form.
