Laggy
The last few weeks this apps been horrendous
New update sucks fix it
Face scan twice to get in, screen flashes on login, can’t display my balances, etc., fix this bad update
Love this place
I had trouble finding an account anywhere but Sound Credit Union gave me a bank account and made my life so much easier. They are friendly and awesome. Haven’t had any trouble with them. 5 stars for sure
Very bothersome question
Stop asking the same question every time I look at my accounts
35 years of Sound
35 years with sound cu. Moved from WA to Texas and still have not changed banking systems and we won’t.
Easy to use!!
I find the app very user friendly, efficient and easy to navigate!!
Mobile deposit has issues
Every once in a while I have to delete the app then reinstall to get mobile deposit to work. It stalls on the picture taking process. Force close and reopen doesn’t fix the issue
Bad enough to make me wish I’d chosen a different bank
This app is terrible, even by credit union standards. Login is difficult, and why on earth can’t two people have logins for the same account? I didn’t even think to ask about app functionality when I opened my account because it seems so obvious that joint accounts need multiple logins. I’m now realizing how much I actually use my bank’s app, which would never have occurred to me if it wasn’t such an awful experience.
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Sucks
Always freezes when trying to mobile deposit..
Good place
Nice people
Stop bothering me with reviews
It would be better if I wasn’t bugged with a review everytime I log onto my account
Terrible
Non responsive! Too any bugs and errors.
Terrible online banking
Takes forever to reflect the actual math of pending fees and current balance
🤙🏾
Awesome!!!
Can’t make purchase
Brand new business account and I can’t use my checking card. What’s the point of having it??
Jerry Huber
For the past 6 months every time I try to use my credit card it gets rejected as fraudulent charge.
It's a whole ordeal to use it. It's really annoying
It's a whole ordeal to use it. It's really annoying
I’d just like to log in….
Why is the app discontinued for my device!?
Got way worse all of a sudden
Worked fine but then it started requiring me to verify my identity with a phone call literally every time I open the app
And often the phone call doesn’t come so I can’t use the app
And often the phone call doesn’t come so I can’t use the app
Good Stuff
This app conquers the challenge of programming a solid banking app with its responsive behavior, clean and accessible UI, and an awesome water projectile logo.
New security measure
Well, I understand the importance of having extra security. I do not appreciate having to get a phone call from the automated service every single time I want to log into my bank account. When I log into my bank account, I don’t always have access to my cellular device. It’s a complete inconvenience to the point where I’m gonna start utilizing my U.S. Bank account more instead. I’ve shared my concerns with the bankers. But it has fallen on deaf ears.
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