Just never works
Doesn’t work hardly ever. Have to spend most of the time calling the offices to get support. Disaster of an app and rarely gets updates, so they have no interest in making it better. Extremely unfortunate.
Trash
doesn’t work half the time , might as well burry your money. at least then you can see how much you have whenever.
The app is a hassle.
Honestly have thought about switching banks simply due to not being able to check my bank account through the app when I need to. There are constant issues with the app. Even when you set up Face ID it only works half the time and then when you type your password in it never works and you have to reset it multiple times. All this just to check my account. Not worth it.
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Known issues with iPhone
I’m running the app on my Windows computer and also on my iPhone 12 Pro. If I login on one of them, the app won’t recognize my credentials on the other. I’ve tried this multiple times. And every time. I get logged in on the computer. I get locked out of the app. It may be a fine app, but it does nothing for me because I can’t login if I use it on use the web site. I’m can see I’m not the only one…
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Extern transfer
Wish I could send money to-my Wes banco acct.
Don’t let it fool you
The app seems VERY easy at first. It’s to the point. But the longer you own the app, and the longer you have an account…more stuff happens. Almost every single time I get paid the app says it can’t validate my info or there was an issue logging me in. When you go to reset your password, most of the time an email doesn’t even send.
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App is terrible
The app has constant problems, always have a hard time logging in and not being able to look at my account when needed because of issues with the app. Very frustrating. Happens very frequently.
Needs work
When it actually open and allows you access to your account, it’s good. But half the time it won’t open, or freezes on the south central page before the login page. Needs some serious work done to it So aggravating needing to get into your account to unlock your card etc yet can’t get in.
Good if it works
When it works it’s good. Occasionally it takes my login information but won’t open even though it sends a message saying it did. Happens more often on my iPhone 16 but also does it on my iPad Air. Both running the latest updates.
Dumb
So what’s the point of saving my credentials, if I’m just going to have to enter it again? Like seriously, and upon that if you guess your login wrong even once you’re screwed until you can get ahold of the bank. Imagine if you’re in another country and this happens, whoops looks like you’re screwed.
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Easy Mobile app
I like that I can check balances and make deposits easily. Highly recommend!
Bank
Love the convenience in my own home
It’s a hit and miss
I’m not really one to leave a bad review but here I am. Here lately the app has been telling me to check my credentials, so yesterday I changed my password to see if it would help and then it still wouldn’t let me login. Face ID won’t even work. I even tried logging in online and it says the same thing.
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Online banking
Great service. Easy to navigate
So infuriating to use
Update- *again this app is infuriating to use, either something is always broke or can’t be used.* No matter how hard I try to be patient with this company it all goes back to pure aggravation. One day my card is working fine and the next day it’s not. Not to mention when activating a card their automated system is absolutely garbage, either connect us to actual people or rework that automative system. In person my experience with the bank is relatively good, other than this god forsaken app and some issues with the credit/debit card system.
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Absolutely frustrated
No matter how hard I try to be patient with this company it all goes back to pure aggravation. One day my card is working fine and the next day it’s not. Not to mention when activating a card their automated system is absolutely garbage, either connect us to actual people or rework that automative system. In person my experience with the bank is relatively good, other than this god forsaken app and some issues with the credit/debit card system.
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Can’t Sign in a Second Time
If I’ve already signed in once, it won’t bring up your face ID if you sign in again that day. It says it’s unable to validate your information. You have to go out and then come back in.
Works like a charm!
Works like a charm with little to no issues!
Great love my bank
Good
Crashing
App keeps crashing anytime I open it. Have uninstalled and restarted my phone, contacted app support (they stopped responding). Still not working after 2 weeks!
