Money pit
Spent $300 on a watch. Then put mobile phone sim in but watch doesn’t connect to app. Have been charged in advance $9 per month for a subscription so that I could apparently connect the watch to the app but that doesn’t work. This is an unbelievable waste of money so will take back to the shop tomorrow for refund - a bit annoyed in the hour lost trying to get setup as well as the subscription fee which I won’t get back which was totally useless. Don’t bother buying this product- you may as well buy an Apple Watch (which I never thought I’d say)
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Terrible app and hardware
Huge lags and inaccuracy in location tracking. Ability to actually remove, disable all the various functionalities of the watch for your kids doesn’t work. Genuinely couldn’t be more disappointed with this purchase.
Save yourself the many hours and messing about with buggy software, and painfully cheap hardware, just get an Apple Watch SE and use the reliable and easy to setup child/ family settings.
It actually works - unlike this garbage.
Save yourself the many hours and messing about with buggy software, and painfully cheap hardware, just get an Apple Watch SE and use the reliable and easy to setup child/ family settings.
It actually works - unlike this garbage.
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Hard to use not accurate
This is a nightmare to use the app is horrific! Support is pathetic watch itself is not kid friendly I had better experience with a $50 amazon watch. Should have stuck with that instead of paying over $300 for the watch and Spacetalk subscription!
Spacetalk app
Don’t like it at all, so confusing and clunky.
Complete FAILURE as a safety device
My child’s Spacetalk watch was stolen. It was then factory reset, and I have since been informed by Spacetalk that a factory reset can be done by anyone holding the physical watch. This wiped all data from the app, including the information I needed most — the location history/last known location.
For a product marketed as a child safety GPS watch, this is a serious failure. If someone can simply reset the watch and remove the tracking data, then it does not provide the safety or GPS reliability parents are paying for.
Spacetalk’s customer service has also been extremely poor. I received weeks of repetitive, scripted responses with no clear answers, no proper escalation, and no useful technical explanation.
I would not recommend this product to any parent relying on it for child safety or location tracking.
For a product marketed as a child safety GPS watch, this is a serious failure. If someone can simply reset the watch and remove the tracking data, then it does not provide the safety or GPS reliability parents are paying for.
Spacetalk’s customer service has also been extremely poor. I received weeks of repetitive, scripted responses with no clear answers, no proper escalation, and no useful technical explanation.
I would not recommend this product to any parent relying on it for child safety or location tracking.
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